The Frederick Motor Company

I was very impressed with the knowledge that Scott had about his vehicles but expecially impressed with this technical knowledge. Anything I asked about, he either had done his homework or knew where to about his vehicles but expecially impressed with this technical knowledge. Anything I asked about, he either had done his homework or knew where to find the answer and did. The friendliness of the all the staff was more than just the day I looked at the car but also when I returned in followup visits. I was impressed enough to ask for extra business cards to hand out to my friends and brother. While I dreaded the whole new car process, Scott and the rest of the staff made the entire day much more inviting. Thank you. More

Great price. Great service. Great cars. Great salesman. We've bought 5 cars from Andy. Each purchase has been a terrific experience. Andy has helped us pick the Ford and Subaru cars and trucks salesman. We've bought 5 cars from Andy. Each purchase has been a terrific experience. Andy has helped us pick the Ford and Subaru cars and trucks that truly meet our family's needs. He knows the cars. He works with us to get the best price possible and the best financing available. He follows-up with phone calls to make sure the car or truck is all we'd hoped for and expected. Five cars is a lot. Sometimes we were buying because we wanted a new car. Sometimes we were buying because we had to. Each time Andy was there with a friendly smile, warm handshake, good cars and great prices. It's possible to get lucky and get a salesperson on his/her good day and get a good deal. That's not the way Andy and the sales managers at Frederick Motor Company do business. They're there for you before, during and after the sales, time and again. (Body shop is outstanding too. And, that's not usually a fun place to have to be.) More

Janie was a great sales individual, I recently purchased a Ford Focus from her. She was very friendly and never pushy. She always took the time to meet and talk with my family. We have purchased two vehicle a Ford Focus from her. She was very friendly and never pushy. She always took the time to meet and talk with my family. We have purchased two vehicles from Mrs. Silbernagel within this past year have honestly enjoyed doing business with her. The location of the dealership is easy to access in a in a good part of town. The selection on the lot was a good varierty of Subarus and Fords. I would recommend this dealership and more importantly Janie to friends and family. More

We have purchased four new vehicles from this dealer and this is the fifth. Everything about the process is great! They always have what we want, or can get it for us in a day or two. Prices are fair and c this is the fifth. Everything about the process is great! They always have what we want, or can get it for us in a day or two. Prices are fair and comparable with other dealers across the region and yet there is no need for haggling or dealing. We knew the price we wanted and got it. The service department is fantastic! Appointments are easy to get, and if it is an emergency they will fit us right in. The work is always completed on time and always done right. Their staff, from the sales staff, to service and management are a pleasure to deal with… very friendly and always go out of their way for the customers. More

We were very impressed with the time and attention that our salesman (Walter Smith) took to make sure we were familar with every aspect of our new car. He was very friendly and made our car buying experien our salesman (Walter Smith) took to make sure we were familar with every aspect of our new car. He was very friendly and made our car buying experience a good one. More

Experience was great. Walter Smith was very courteous, helpful and trustworthy. Pat Blackwood was able to provide us with the financing terms we expected. I expect to return for the possible purchase of a helpful and trustworthy. Pat Blackwood was able to provide us with the financing terms we expected. I expect to return for the possible purchase of a used vehicle. More

This dealership is a model of what new car dealerships should be when providing any kind of customer service. Their attention to detail, knowledge of their products and desire to ensure a customer is tota should be when providing any kind of customer service. Their attention to detail, knowledge of their products and desire to ensure a customer is totally satisfied is above reproach. While visiting we were extremely impressed with the overall atmosphere of the entire organization - friendy, helpful, knowledgeable and courteous. Jerry Linga, whom we contacted first to purchase our new Ford and Sherry Ryan, who handled the actual purchase were phenomenal. This is at least the 8th vehicle I have purchased through Jerry and all have been a very positive experiance. As to Sherry, we can't say enough as to her customer dedication, knowledge of the vehicle and willingness to spend hours with us going over every detail of our new car. She was amazing. We will continue to purchase our vehicles (Fords) through Jerry, Sherry and The Frederick Motor company. More