The Honda Superstore of Joliet

Outstanding Customer Service I initially came into this dealership to see what my options were. I just knew in my head that I would not be able to afford the car I have had my he I initially came into this dealership to see what my options were. I just knew in my head that I would not be able to afford the car I have had my heart set on forever and was ready to except rejection. From the moment I was introduced to Kurt and Casey they guaranteed me that they will do everything possible to get me in that car and they would make this transaction as smooth and affordable as possible. Now lets keep in mind I have purchased many vehicles in the past from many different dealers and I have never experienced anyone standing behind Honda's name the way they did. They went out of their way to make me a happy customer and it didn't take 5 hours in a dealership to do so. They were honest right and straight forward right from the start and this is hard to find in a dealership. Don't ask me how but Casey and Kurt made all of my dreams come true and they got me into my into my New 2014 Honda Civic Si Sedan as they agreed. They made it fit into my budget and I am well on my well to own not lease my brand new care. I was so pleased with the treatment I received at this dealership from these two young men that I went in today for another vehicle purchase. Honda of Joliet has an outstanding team. They were honest and to the point. Although I live 40 minutes away I will get in my car each and every time if I need to make a vehicle purchase. This dealership has once again won another loyal customer. Lastly the Finance director Dan was so awesome. He got me in and out of his office in about 15 minutes. He rocks.... More

no stress Never left buying a car in the past when I wasn't completely stressed out until Now! Oren was great with explaining our options without pressure, we Never left buying a car in the past when I wasn't completely stressed out until Now! Oren was great with explaining our options without pressure, we were not there nearly as long as other car buying experiences, but long enough that He put his personal time and effort to make our car buying experience a pleasure. He personally washed my car mats from my other car!!!!! I would recommend Oren and the dealership as a whole to friends and family!!! More

Trade In Fast and freindly service thanks so much for all the help. Im very pleased with the experience and the people who helped me. Thank you again Fast and freindly service thanks so much for all the help. Im very pleased with the experience and the people who helped me. Thank you again More

You're the best Ubaldo! I had a great experience at Honda of Joliet. Ubaldo helped me and I must say he is a wonderful person. I received a very warm welcome from him. He was I had a great experience at Honda of Joliet. Ubaldo helped me and I must say he is a wonderful person. I received a very warm welcome from him. He was truly there every step of the way. He even met with me at the dealership on one of his days off. I appreciate all your help Ubaldo. Thank you so much. More

Thank you to Andrew Cyunczyk Brought in my 2 year old Honda for an oil change and tire rotation last Saturday. Andrew Cyunczyk, the Service Advisor working with me, was great. I Brought in my 2 year old Honda for an oil change and tire rotation last Saturday. Andrew Cyunczyk, the Service Advisor working with me, was great. I had received a credit for a free oil change after a scheduling delay from a prior visit. I had received one of these before and had to wait while the other Service Adviser called the Sales staff and waited for them to get in. My prior visit took for ever to get things squared away. Unlike that visit, Andrew took great care of me and provided excellent service. No questions asked, he made it easy to have the service done without having to wait or hear why the credit was not valid. I own two Honda's and will definitely bring them back for service. I will also look for Andrew and make sure he is the Service Adviser I work with in the future. If you bring your car into Honda of Joliet, I would recommend you see Andrew Cyunczyk as the service adviser, even if you have to wait a few minutes. It will save you a lot of headaches. More

I called this dealership to confirm were they were located. A gentleman named Kurt Holzinger informed me were they where located and there hours. When i got to the dealership I asked for Kurt. Kurt located. A gentleman named Kurt Holzinger informed me were they where located and there hours. When i got to the dealership I asked for Kurt. Kurt was GREAT ! He went way out of his way to show me all the cars they had that were in my price range. Kurt was a very easy going and didn't push me into to something I really didn't want. He went out of his way to explain the features the car had. Tool me for a LONG test drive. Show me were the oil and transmission dip sticks were. He even was kind enough to set everything like the lights, door locks to the way I wanted them set, ( That was awesome) The transaction of trading my car and buying another one was outstanding. Even the finance man Dan were Great ! They both worked hard to get me the best deal possible. I have nothing but a wonderful experience doing business with this dealership so if your looking for a car I highly comment Honda Superstore of Joliet! You will not be SORRY ! More

The Best Dealer Around If you're looking for a new or used Honda, there's no dealership around that even gets close to Honda of Joliet. Everyone in this dealership is commi If you're looking for a new or used Honda, there's no dealership around that even gets close to Honda of Joliet. Everyone in this dealership is committed to pleasing the customer. More

Andrew was very thorough in his review of the needed service for my vehicle. He was not pushy or demanding in his tone/manner and instead left the decision up to me, which I appreciated. The car was c service for my vehicle. He was not pushy or demanding in his tone/manner and instead left the decision up to me, which I appreciated. The car was completed in less time than was quoted and for the stated price. Andrew also was able to find a service deal for me that came in at 1/2 price I was quoted over the phone for a service I am planning on having done in the future. My car was returned to me in better condition than I left it and the cleaning service was thorough and appreciated. thank you! More

Working with Oren Ferguson has been the most delightful, informed car buying experience I have ever had. He never once pressured us, never pushed us to buy something we didn't want. He was very knowledgeabl informed car buying experience I have ever had. He never once pressured us, never pushed us to buy something we didn't want. He was very knowledgeable about EVERYTHING we asked him. I have never left a car dealer feeling this positive about buying a car. This was the first time there wasn't ANY buyers remorse. I will highly recommend Oren Ferguson and Honda of Joliet to anyone I know looking to buy a car! More

The service is outstanding! I brought my Honda Odyssey in for a Blind Spot Warning. Todd stepped up and took care of me. I was able to get a loaner not a problem. At first I h I brought my Honda Odyssey in for a Blind Spot Warning. Todd stepped up and took care of me. I was able to get a loaner not a problem. At first I had doubts that they would believe me and be able to duplicate the blind spot problem. It took a day and a half and Todd called and said that the problem happened and Nick, the tech, was able to get it to happen. Now, we know that it happens, what do we do. I was just happy that it happened in the presence. I get another phone call later on in day say they know what is wrong and the part will be in and van will ready the next day. Great news. Todd did what he promised. Thank you. More