The Honda Superstore of Joliet

Two of my children as well as myself have Honda cars. When they brought their cars in for service, they weren't charged for parts that were not needed and it was serviced quickly. I have just brought my When they brought their cars in for service, they weren't charged for parts that were not needed and it was serviced quickly. I have just brought my car in for a normal service. A very small item was overlooked from the last service. When I brought it to the attention of the Service Advisor, (Dani Menue) another Service Advisor, over heard the conversation and immediately brought it to the attention of the service department. The part was ordered and I was contacted to bring it in at my convenience. Due to the kind of service I have received here, I will always recommend this dealership for purchasing and service. More

I came in for service recently on my Honda and my experience there was a very enjoyable one. The service writer named Dani greeted me very nicely and made me feel welcome. She listened attentively to experience there was a very enjoyable one. The service writer named Dani greeted me very nicely and made me feel welcome. She listened attentively to my requests and explained everything involved with the process of repairing my vehicle. The work was done in a timely manner and she kept me updated on the status of my vehicle. When it was finished she let me know how everything went and had my car pulled up quickly and sent me on my way. Always friendly and cordial. Would definitely recommend returning to this facility. More

I recently went into Honda of Joliet looking for information on leasing a new civic. I ended up buying a brand new civic. Brian was very helpful and informative. I will return for future purchases a information on leasing a new civic. I ended up buying a brand new civic. Brian was very helpful and informative. I will return for future purchases and also recommend friends and family to Brian . More

Oren came up to us after we entered the dealership. He was very friendly and courteous. He did not pressure us at all, we could have left the place whenever we wanted to. He answered all our questions and was very friendly and courteous. He did not pressure us at all, we could have left the place whenever we wanted to. He answered all our questions and went over any concerns we had. Also fought for us to get the lowest price . He was very polite and shared some stories with us. He could not have been any nicer. This was on Tuesday. We came back on Wednesday and finished up everything. The experience was topnotch and I knew we did the best we could do with Oren. I will always appreciate the service he gave us plus I will always recommend to my friends and family to go see Oren Ferguson and buy a Honda. Even a week later we had some questions for Oren and he took the time to be sure everything was understood. More

Outstanding service. I drove 240 miles, across 2 states to purchase a car they had listed online. It was in great condition, clean and running for me when I got there. to purchase a car they had listed online. It was in great condition, clean and running for me when I got there. More

Jacqulin Rall from internet sales was awesome to work with. When she arrived at an OTD price, she itemized everything out, all charges and fees, so I could see exactly how she arrived at the final price with. When she arrived at an OTD price, she itemized everything out, all charges and fees, so I could see exactly how she arrived at the final price. I wanted to know exactly what I was paying for and how much. I was negotiating price with other dealerships and two of the other dealerships did not appear to want to work with me to the extent that Jacqulin did. A salesman at one of the other dealerships actually increased his price at one point down the line after working with him for over a week. When I questioned why the price went up, I found out that dealership adds accessories to all CR-V EX models and above, forcing the customer to pay for accessories they don't want/need. That is UNACCEPTABLE to a customer and Jacqulin NEVER did anything shady like that. She was honest, helpful, and always friendly and eager to explain anything I asked about. Mike Reznik was the salesman who delivered the car. He too was very helpful, knowledgeable, very friendly, and willing to answer any and all questions. Another one of the other dealerships actually lost the deal with me because of price. I am responsible for bringing 4 sales and the potential for this 5th sale to them in less than 10 years. I bought 1, would have bought a 2nd, my friend & her husband bought 2, and their son bought a car, all because of my referrals. You would think the salesman could have worked with me and given me a better deal to show his appreciation, but instead, that dealership lost a customer and may lose more when my friends hear what happened. Jacqulin performed in a manner which was completely opposite of the others, and her professionalism has earned a future customer for Honda of Joliet and I will bring all of my referrals to this store. More

This had to be the easiest car purchase that I have ever made. No pressure to purchase and the salesman Mike Reznik was able to give me a good price. He explained everything and made the whole experience a made. No pressure to purchase and the salesman Mike Reznik was able to give me a good price. He explained everything and made the whole experience a pleasure rather than a chore. I have been to other dealers for previous car purchases and always felt like I was taken advantage of. I give a rating of 10 to Mike and the many people behind the scenes that made this purchase possible. Thanks again and the next time I need a car you will be first to know!! :-) Thanks again to everyone at Honda of Joliet!!! More

I was looking to get my first car and Ubaldo was extremely friendly and helpful with this process. He helped me get the car that was right for me and was never even the slightest bit pushy. i love m extremely friendly and helpful with this process. He helped me get the car that was right for me and was never even the slightest bit pushy. i love my new car and had a great experience at Honda! More

Kurt was very helpful. He helped us for weeks in advance to look around and figure out numbers to fit our budget. We finally figured out what we were looking for. Not too much later Kurt gave us a call to l to look around and figure out numbers to fit our budget. We finally figured out what we were looking for. Not too much later Kurt gave us a call to let us know that a car was just taken in and he thinks it fit our needs. He was right. We now have a very nice used Odyssey with low miles perfect for our family. Being married with a 2year old and another on the way we feel this is a perfect vehicle all around for us and we wouldn't of found it if it wasn't for Kurt. He will go above and beyond to help you out and without the pushiness you'll find in many other sales men/women. I will most likely be doing business with him again. Thanks Kurt ;) More

Ubaldo was not pushy or persistent. He was fair and answered all of our questions. The process of buying our first minivan was quick and painless. answered all of our questions. The process of buying our first minivan was quick and painless. More