The Sharpest Rides Denver

So far not so good, I wired payment for the car on April the 18th. Today is the25th and no car and no title. I received 25 pages to fill out with all types of agreement that protect the dealer but none for the 18th. Today is the25th and no car and no title. I received 25 pages to fill out with all types of agreement that protect the dealer but none for the buyer (me). I have to ask what is going on, no one is informing me of the transaction process. Even though I paid for the car in full much of the paper work wanted to know about financing. I did hire a shipper but they would not ship the car until the 21st. Let the results speak for themselves. More

Terrible service,terrible rude people their cars are junk and one rude employee Mario Ortega is so rude and unbearable it's a travesty. Do not recommend this dealer at all. and one rude employee Mario Ortega is so rude and unbearable it's a travesty. Do not recommend this dealer at all. More

If you are looking to get a car DO NOT go to the sharpest rides! I repeat DO NOT go here! They buy their cars from the auction and then take pictures and just throw them on the lot without servicing them fir rides! I repeat DO NOT go here! They buy their cars from the auction and then take pictures and just throw them on the lot without servicing them first! So you’re buying blindly. Bought a car the end of February this year, got a diagnosis on it. It needs over 5,000 worth of TLC into it. Tie rods! Oil in spark plug hole, needs gasket seal and needs a new catalytic converter on a 2017 nissan! Smh. They don’t care about you, they are all about that 💰 trust me! 🚩🚩🚩 More

I had Kam as my sales associate and he was amazing to work with start to finish! One of the best car buying experiences I’ve ever had, smooth and simple process. Kam was thorough and followed up on all o work with start to finish! One of the best car buying experiences I’ve ever had, smooth and simple process. Kam was thorough and followed up on all of my questions and concerns, very happy with my purchase, I highly recommend asking for Kam or visiting sharpest rides, thank you! More

french latour did an outstanding job with my step son. gave him along of Information that we didn't even know. Would definitely use them again. No high pressure. Listen to all our concerns. Outstanding job gave him along of Information that we didn't even know. Would definitely use them again. No high pressure. Listen to all our concerns. Outstanding job More

Sheldon was amazing. He was friendly and knowledgeable. We had a great experience at The Sharpest Rides! He was friendly and knowledgeable. We had a great experience at The Sharpest Rides! More

Kay Jones was an awesome sales rep he really helped me out a lot and got a good deal for me! Love this place they really take care of you here! out a lot and got a good deal for me! Love this place they really take care of you here! More

Worst dealership experience ever! Bought a 50k truck from them and have had nothing but problems getting my trade in payed off, check engine light on, poor customer service. They lied Bought a 50k truck from them and have had nothing but problems getting my trade in payed off, check engine light on, poor customer service. They lied to me about the bank, about the numbers, and about the scam warranty that was "included". Be warned, this place is a fraud. They will lie to you about everything and steal your money after dragging their feet to pay your loan off. They owe me money on the loan payoff amount difference. They paid a different amount than what was on the sales contract. Turned off the check engine light without doing any repairs, and said they fixed it. Not true. They even lied about the bank and interest rate. This is not okay. Don't even call them. Avoid at all cost. Even if they have your perfect vehicle. They are participating in fraud. More

Totally unprofessional. They tried to get me into the dealership by lying that the 2024 GMC Acadia had 0 miles. It really had over 100,000, which I later learned. They tried to get me into the dealership by lying that the 2024 GMC Acadia had 0 miles. It really had over 100,000, which I later learned. More

Bought a vehicle from this company on 12/06/22. When I test drove it, the tire pressure sensors were not displaying properly. I asked the customer service representative (forget his name) I was d When I test drove it, the tire pressure sensors were not displaying properly. I asked the customer service representative (forget his name) I was driving with why that was, and he said 'it's because the tires are after-market/too big, the sensor doesn't like that'. I purchase the vehicle. They leave it with no gas or windshield wiper fluid. As I'm driving home I realize the left hood latch of the Jeep is missing, causing the hood to rattle. I stop at a different Jeep dealership on the way home, and they replace it for ~$100. I have a weird feeling, so the next day I take the Jeep to a tire shop. The Jeep DOESN'T HAVE tire pressure sensors at all! So I have them install sensors. I call Sharpest Ride to tell them about this and how the representative clearly lied, and whoever I talk to says they'll pay for it. It's upwards of $300. Now I have a terrible feeling, and I take the car to just get a full inspection a few days later. It needs A LOT of work, including diff fluid, belt, etc. They also recommend I completely replace the rear differential, which is extremely expensive. So I call Sharpest Ride and tell them I'm bringing this receipt as well, and that I want to return the car. I speak to Terry, who is very nice. When I bring it in to the dealership for my appointment with the customer service manager Terry, another man (I believe the manager) questions 'Who said we would reimburse you?' Terry sticks up for me. I provide the phone number of the gentleman I talked to on the phone when I called about the tire pressure sensors. He eventually agrees after Terry insists they should make it right, and also says they're going to personally inspect the vehicle to make sure everything is okay so I don't have to return it. They'll make sure everything is okay. I wait all day and when Terry brings it back he say it's all good, I can drive it into the mountains like I planned, and they write me a check for some of what I've already paid to repair the car. Now it's 02/03/23 and I took it in for standard alignment, and the technicians say both ball joints badly need to be replaced, as well as the steering dampener. This is absolutely something they should have seen when they looked at my car back when I brought it in! This is $1982 worth of work, after spending upwards of $700 on a car I just bought! Also, I had to call 3 times for them to send the appropriate paperwork for the DMV for registration (purchased 12/06/22, and they didn't send paperwork until mid January!) Temp tag expired Feb 2 or 3. I have filed a complaint with the BBB as of today 02/03/23. More