I had placed a down payment of $2000 on June 4th, I wasn't able to pick up the car until Friday the 8th. The car left me stranded on Sunday the 10th. After back and forth with Oscar at the repair shop It was finally towed to Denver from Fort Collins on June 12th.
I had asked repeatedly to Oscar that I should just take the car to a local repair shop in Fort Collins because I was certain it was the starter. He kept suggesting to me that I get it towed to the repair shop in Englewood, even though it would be $233 and it would be coming out of my pocket. That is when he said it would be reimbursed.
After repeated calls that week, I wasn't able to pickup my car until Friday. For that entire week I had to get uber's to and from work. To be able to get to your repair shop I had to get on a greyhound to Denver and then take a Lyft to your repair shop from Union Station. Oscar's customer service was sub-par the entire time and the only reason I chose to tow it to Englewood was because he said it would be reimbursed.
I will be getting the tow reimbursed for half, hopefully, even though that isn't what we discussed. I have gotten the run around that Finance, Service, and Sales apparently aren't in the same building so they know nothing of what goes on between them. I am extremely frustrated and PLEASE DO NOT PURCHASE A VEHICLE FROM THE SHADIEST RIDES. I am looking to place a compaint with the BBB.