Julia Nomine

Unfortunately, our experience with Sharpest Rides this time around has been extremely disappointing. We purchased a BMW X3 on July 10 with the understanding that an existing mechanical issue would be repa time around has been extremely disappointing. We purchased a BMW X3 on July 10 with the understanding that an existing mechanical issue would be repaired promptly. Instead, we have experienced repeated delays, the wrong part being ordered, and continued promises that the correct part would arrive “Friday” — only for Friday after Friday to pass without the repair being completed. What has been most frustrating is the complete lack of communication. We have reached out through emails, texts, and phone calls and have received little to no response. We have even attempted to contact the mechanic directly and cannot get a clear update on when the repair will actually be completed. Our teenage daughter was driving the vehicle, but given the unresolved mechanical issue, we no longer feel comfortable having her drive it. Unfortunately, that means she is currently without a car because we traded in our previous vehicle when we purchased the BMW from Sharpest Rides. This is especially disappointing because this was our third vehicle purchase from Sharpest Rides. As returning customers, we expected a much higher level of communication, customer service, and follow-through. We completely understand that repairs and parts delays can happen. What is unacceptable is the lack of communication and accountability. We have been patient and have repeatedly tried to get answers, but our calls, texts, and emails continue to go unanswered. At this point, we are simply asking for someone to take ownership of the situation, communicate with us, and get this issue resolved. Based on our experience, we unfortunately cannot recommend Sharpest Rides. The way this situation has been handled after the sale has been incredibly frustrating and disappointing. More

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If I could give a 0 star I would. Sharpest Rides is a predatory establishment. They sell vehicles with massive issues and then say they will give a warranty but the warranty is total Sharpest Rides is a predatory establishment. They sell vehicles with massive issues and then say they will give a warranty but the warranty is total xx. I purchased a 2018 GMC from Sharpest Rides on March 29th. It has need to be fixed 3 separate times since purchasing it. The second time it needed fixes I was without a vehicle for almost a month and I had to pay over 1000 out of pocket because the warranty wouldn't cover the whole thing. Now we are on the 3rd issue and not only do I not have my car back and its been almost 4 weeks but the warranty company is pushing back asking for more and more info. The cost of this current fix is over $5000. Sharpest Rides should be put out of business. They are total scammers who care nothing about the people they are selling to. I am now getting lawyers involved because of the absolute nightmare of a situation this has turned into. More

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Julia was awesome! We were unsure of what we could qualify for or what we wanted, but with her patience and understanding we found something that fit us and our budget. We were unsure of what we could qualify for or what we wanted, but with her patience and understanding we found something that fit us and our budget. The finance team was super and got me a surprisingly great monthly payment. Will return for the next car! More

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Frenchy was amazing! ! He helped me so much! Everyone there was so friendly and made my experience absolutely perfect ! He helped me so much! Everyone there was so friendly and made my experience absolutely perfect More

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This is my fourth time financing a car but my ABSOLUTE BEST! Julia V helped me out a great deal, she was patient and made sure I left with the best car for me! She answered all of my questions and was hon BEST! Julia V helped me out a great deal, she was patient and made sure I left with the best car for me! She answered all of my questions and was honest about everything. My favorite thing about this experience is that she’s a humanitarian, the last sales rep I worked with was pushy and didn’t care about my needs so working with Julia showed me that buying a car doesn’t have to be stressful. I won’t go to any other sales rep ever! 10/10 recommend More

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Emailed them asking for specific information on the vehicle they had advertised. Instead of getting the information I requested in response, I got an auto-genrated cookie cutter email with a link to fi vehicle they had advertised. Instead of getting the information I requested in response, I got an auto-genrated cookie cutter email with a link to fill out my personal information so they could run a "credit check" on me to "see what I could be pre-approved for". It was a classic "bait and switch". When I emailed them back telling them how obnoxious and illegal what they did was, they pulled down the ad that I had emailed them about (I'm assuming to cover their tracks). Also, the truck had almost 400,000 miles on it, and they were asking WAY too much for it. I would have some serious reservations about ever doing business with a company like this. More

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Such a friendly environment and super fast with their sales. Jonathan and his team were so very helpful and patient. sales. Jonathan and his team were so very helpful and patient. More

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Julia was very friendly. She called us back when we would call to ask questions. Very knowledgeable and professional. We would definitely come back for another purchase. call to ask questions. Very knowledgeable and professional. We would definitely come back for another purchase. More

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Julia was very nice we got the car that we wanted she was nice we never get the car we want until we came here to julia nice we never get the car we want until we came here to julia More

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Julia was great! This is my second time buying from her and I am very happy! I will come back next time I need a car and I am very happy! I will come back next time I need a car More

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