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The Used Car Factory

Mechanicsville, MD

not yet
rated
354 Reviews

27725 Three Notch Rd.

Mechanicsville, MD

20659

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Showing 354 reviews

June 26, 2014

Cadillac Review I advised you to go get your car here very friendly people very respective catch your eye conversation when you talk make you feel as if your at home. More

by gregory20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles
Jul 10, 2014 -

The Used Car Factory responded

Jon and I thank YOU very much for the review. Steve Manager

June 23, 2014

I wouldn't go anywhere else! I'm a returning custome As a returning customer, I'm just as pleased as the first time I worked with Donny and Steve. Their customer service and accommodation to my needs and More

by Jsloan28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Donny Dunbar
Jul 10, 2014 -

The Used Car Factory responded

I am sorry it took a little while to respond back to your 5 STAR REVIEW!!!!! I hope BOTH additions to your family are great!!! Steve Manager

June 17, 2014

Great Dealership! Buying my car from Jon Parent at the Used Car Factory was a very pleasant experience. Jon was friendly, knowledgeable, honest, and helpful. All the f More

by vikkiavey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles
Jul 10, 2014 -

The Used Car Factory responded

I agree with your thoughts about Jon. I have known him for years and would also reccomend him to anybody!! Thanks for the review, Steve Manager

June 12, 2014

Excellent Customer Service Jon Parent was very friendly and was very decriptive about the vehicle. Jon helped me find a vehicle in my price range and my monthly payments are ex More

by elleasha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 16, 2014 -

The Used Car Factory responded

Thank you for taking the time to rate the USED CAR FACTORY!! I hope you enjoy your vehicle for years to come. Steve Manager

June 12, 2014

exited! I walked in expecting the worst.....never thought I could get financed but Sam Jody and Steve made it happen thanks guys great experience I've ever ha More

by teresarobey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Jody Yeatman
Jun 21, 2014 -

The Used Car Factory responded

It was so nice to meet you. Thanks for putting your trust in the USED CAR FACTORY. Enjoy!!! Steve Manager

June 04, 2014

Worth the ride!! Great help and will work with you. I had a 6 hour round trip and it was worth the ride!! Thanks for the help. I'm recommending my parents. More

by KennyEugene1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 04, 2014 -

The Used Car Factory responded

Hey Kenny! Thanks again for taking the time to review us!!!! It sure helps us by being able to look thru your eyes!!!! I hope you enjoy your new ride. Tell your parents to ask for JON!!!!! Thanks again, Steve Manager

June 02, 2014

Highly Recommended I have purchased MANY vehicles in my life, and never have had the great experience I had with this Sales Rep. He wasn't the typical 'pushy', overly ea More

by ridingmy79hd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 04, 2014 -

The Used Car Factory responded

WOW!!! What a great review. THANKS so much. It was our pleasure. I especially like the picture we took or you and your daughters new car!!!! Thanks Steve Manager

June 02, 2014

Used Car Factory Great Experience! I knew what car I wanted and Hank & Steve wanted to see me drive away in it... There was no long wait & very friendly staff! I defin More

by habitat333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles
Jun 04, 2014 -

The Used Car Factory responded

Thank you VERY much!!!! Steve Manager

May 31, 2014

awesome!!!!! When you walk in the salesmen make you feel at home, very friendly, not pushy, they work very hard to get you the deal that you need, I would definite More

by ksmithmorgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles
Jun 04, 2014 -

The Used Car Factory responded

I sure hope you are enjoying yout "new to you" vehicle! Anything that you need, please let us know!!! Steve Manager

May 27, 2014

Hanks the man Very good salesman . Gave me a great deal .He sold me a great car for a good price with low payments and had a good personality . More

by Lawrence24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 30, 2014 -

The Used Car Factory responded

Thank You very much for taking a few minutes to review Hank and the Used Car Factory! I hope you enjoy your new vehicle!!! Thanks Steve Manager

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