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Thelen Honda

Bay City, MI

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rated
65 Reviews

1020 North Euclid Ave.

Bay City, MI

48706

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65 Reviews of Thelen Honda

August 24, 2015

very friendly, very accommodating everyone was more than friendly. I was greeted the moment I drove into the entryway. I was able to get a ride home while Thelen kept my car, and als More

by pat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
one gentlewoman, one gentleman
August 09, 2015

Recall Honda 2003 Accord Recall work went fine on my 2003 Honda Accord. Replaced air bags sensors and ignition switch. Also found a seat belt issue that will need to be repla More

by pearen79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
August 03, 2015

New purchase Jason went above and beyond to help in our new vehicle purchase! Thelen has always given us great customer service. We will remain repeat customers. More

by Kb1216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
August 01, 2015

Pleasant staff Recall for air bag actuator replacement. Part for driver side available, not so for passenger side. Will require a second trip from midland when part More

by Ro43da
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris M
July 24, 2015

True to their word - A nice change from many dealers Thelen Honda provides a warm, friendly and inviting atmosphere for sales or service. We recently purchased a new CRV at Thelen working with Jason. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
July 21, 2015

Good experience, timely for my schedule. A good experience. Would rate as excellence. I liked the suggestions for future engine reviews. Would recommend Thelen to friends. Liked help that Jas More

by Millard M. Kent
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris in service
July 18, 2015

Excellent service as always My car started making a terrible noise while I was in Bay City so I decided to stop into Thelen Honda without any notice and they were able to squeeze More

by joyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Thomsen and the work was performed by E. Whetstone
July 11, 2015

Excellent experience? Pleasant, knowledgable individuals that provide excellent service that is reasonably priced with good turnaround time. I will certainly bring my Hond More

by georgeX4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krista Becking
June 19, 2015

Rattle in engine when during 45mph or greater Great news it was only a rusted heat shield. $65. Have always been truthful with us. Chris has been fair and honest. We have been dealing with this More

by Dudedog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
April 18, 2013

High pressure sales pitch by Jason-- despite me saying that I didn't appreciate that. He also interrupted me alot when I was talking. Awful experience -- stay away from thelen . They r much nicer at bette More

by Turtle3333
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason patten
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