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Thomas Chrysler Dodge Jeep Ram of Highland
Highland, IN
3,142 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models.
Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,142 reviews
June 14, 2019
Amazing sales staff and service. Emailed Thomas Dodge about a 2019 Ram 1500. Heard from them same night. Next day drove down to the dealership and checked it out. I let them know I ha Emailed Thomas Dodge about a 2019 Ram 1500. Heard from them same night. Next day drove down to the dealership and checked it out. I let them know I had a trade in and needed it paid off. They went above and beyond my expectation. They’re over 50 miles away and they are now my go to for vehicles. Highly recommend. More
by tmi426
June 09, 2019
Wonderful experience By far the best and easiest time I've ever had in purchasing a new truck. Faye was great in finding out what I wanted and went out to find it.. By far the best and easiest time I've ever had in purchasing a new truck. Faye was great in finding out what I wanted and went out to find it.. More
by Cdawson35
June 07, 2019
Amazing! We had an amazing first experience! Ashley was great! She made sure we got just about everything we asked for. I definitely recommend for friends and We had an amazing first experience! Ashley was great! She made sure we got just about everything we asked for. I definitely recommend for friends and family members! More
by Lucy
June 02, 2019
Well worth my time. Faye was persistent but not pushy. She asked me questions about what I have wanted and put it in play. This was the second time being with Faye. The Faye was persistent but not pushy. She asked me questions about what I have wanted and put it in play. This was the second time being with Faye. The first time we met I brought my car in to be traded in but was not impressed with the price. The second time I met Faye, I was bringing my car in for rotors and brakes. Again she asked me what I wanted, proceeded to the Lot and found a jeep that she thought I would like. I did like the jeep she brought me a 2019 jeep Cherokee. I Enjoyed my experience with Faye and left her saying “all I wanted were rotors and brakes “ More
by Badukes
June 01, 2019
Excellent customer service Although Faye was not the original sales person at the beginning of my visit she took over when that sales person left. Faye did not hesitate to help Although Faye was not the original sales person at the beginning of my visit she took over when that sales person left. Faye did not hesitate to help me complete my transaction.I liked dealing with her because she is ver friendly and made us feel welcomed.She made sure we knew if we had any problems she would be there to help us.My husband loves his Jeep and we got a great deal.Thanks ! More
by Elve
Employees Worked With
June 01, 2019
Awesome Very helpful and professional Danny o'Bannon is very awesome he got me exactly what I wanted the finance guy is awesome as well they both exceeded my Very helpful and professional Danny o'Bannon is very awesome he got me exactly what I wanted the finance guy is awesome as well they both exceeded my expectations. I would recommend those two men to anyone. Awesome experience. Thank you so much More
by Cliff
Employees Worked With
Other Employees :
Danny obannan sales giy, Chuck Johnson, Customer Service
May 29, 2019
Awesome experiance Was looking for a truck and wasn't expecting to get a Ram Rebel. The saleman went far above what i expected to make it possible for me to own it an dr Was looking for a truck and wasn't expecting to get a Ram Rebel. The saleman went far above what i expected to make it possible for me to own it an drive it home. Best of all he showed me the highdrawlic feature the truck had that would aid in helping my mom get in and out of the Rebel without any trouble. I would give them 12+ stars if I could for all the help they gave me!!! More
by tmc_grimm
Employees Worked With
Lane Carlley
May 28, 2019
Really good experience ! Robert did a great job of getting me into a car I really wanted . The staff was extremely polite and helpful and helped me understand the car buying p Robert did a great job of getting me into a car I really wanted . The staff was extremely polite and helpful and helped me understand the car buying process for my first time going through it. Gave me a very positive experience . More
by Lindy33
Employees Worked With
May 28, 2019
I have had nothing but problems out of my 2018 dodge First my car had 49 miles it’s sold to me as new car I bought car in first complaint rotors rusted on brand new car and a strong burning smell they to First my car had 49 miles it’s sold to me as new car I bought car in first complaint rotors rusted on brand new car and a strong burning smell they told me oh that’s from car sitting it will rub off and the burning smell will go away the technician probably left so plastic on car I should have gave car back then I said ok took car burning smell went away rust went off but know my brakes sticking I have took car in for several issues all I get is blown off that’s normal that’s normal we didn’t find anything had oil leak they made it worse they suck the technician Jason had oil all over my car after service was preformed he said I thought they were going to wash it manager Brian just said sorry then take the car home oil leak wasn’t even fixed still leaking had to take car back twice went back next day they told me Jason wasn’t in bring car back Monday because the same technician worked on it had to fix it come back Monday oh we forgot Jason is on vacation will have someone else look at it it was still leaking he said he found leak using dye an I was never compensated just sorry it’s fixed now I had noise popping sound coming from back Jason said he finally after how times I bought car in heard the noise an he tightened the axles what kind of fix is that really I still here the noise today the brakes sticking I was told that’s normal the sunroof opens closes on its own the radio shuts off says amps too hot they told me they reset the uconnect I’m still having same problems popping sound when I put car in gear sticking with the brakes shaking rattling at start up all I was told that’s normal what Really they suck from technicians to the manager Brian these things are not normal I been bringing this car in since i bought it I pay 700 dollars a month I just want my car fixed what’s wrong with that i clearly here clicking noise when I put it in gear I heard a tech representative say to a tech I really need this fixed right don’t give it to a young tech give to an older one talking about someone else s car that’s been in twice for service it just not right what is going on there i really don’t even want the car anymore I don’t even want to go in to that service department ever horrible experience I will never recommend or buy any car from dodge highland More
by Deanna
Employees Worked With
Other Employees :
Technician. Jason, Jeremy Robbins, Kelly Eylander, Brian Elwood
May 26, 2019
Great Place to Buy a Car!!! We had a wonderful salesman that took great car of us and made the whole car buying experience quick and easy. He had not problem trying to juggle bet We had a wonderful salesman that took great car of us and made the whole car buying experience quick and easy. He had not problem trying to juggle between us and our children that liked to run around unfortunately but that is what little kids do. Danny has called numerous times since we bought it asking how everything is going and if we have any questions or concerns to please call him and he would be able to answer or address our concerns. More
by Jsandate32
