Thomas Chrysler Dodge Jeep Ram of Highland

Great service Definitely recommend for Buying a car, they treated me great would come back again for next vehicle, will recommend to family and friends. Awesome p Definitely recommend for Buying a car, they treated me great would come back again for next vehicle, will recommend to family and friends. Awesome people More

Poor quality tires I am very unhappy that we have had to essentially replace three of the four tires on our 2018 Pacifica before we even reached 25,000 miles. There is I am very unhappy that we have had to essentially replace three of the four tires on our 2018 Pacifica before we even reached 25,000 miles. There is no problem with the service team but would like to see Thomas Dodge be more of an advocate with the tire company. I am paying top dollar for a high quality van that I am very satisfied with yet don't expect the additional expenditures for new tires. Can someone please follow up with us regarding this? More

Great experience Was a very easy process and greatly accommodating with getting the Jeep I wanted. Worked well with me being newly employed and first vehicle I have b Was a very easy process and greatly accommodating with getting the Jeep I wanted. Worked well with me being newly employed and first vehicle I have bought. More

Sunroof issue I was very frustrated bc I had to come back from an issue in November. Paul very professional and so easy to communicate with. I would have to say thi I was very frustrated bc I had to come back from an issue in November. Paul very professional and so easy to communicate with. I would have to say this was the best experience with service. More

Disappointing I arrived around 845am and it took almost 30 mins to get checked in for an oil change. I had to stand in the garage, just hanging out, for almost 10 m I arrived around 845am and it took almost 30 mins to get checked in for an oil change. I had to stand in the garage, just hanging out, for almost 10 min. The service advisor was super friendly and very up front about how long my oil change would take. They called a few hour later that my Jeep was ready. I arrive and go to the chashier and I then stood around for almost 20 min just waiting for them to bring my car up front. They didn’t tell me what was done, how my fluid levels were, nothing. The porter left my keys in my center console and walked away. Very poor service. The service advisor is the only reason this isn’t a one star review. More

Great Service From the time I dropped my vehicle off to the time I picked it up. I had great service I was notified of the problems with my car and what it needed From the time I dropped my vehicle off to the time I picked it up. I had great service I was notified of the problems with my car and what it needed to be fix. I feel lucky to have found a place I feel I can trust, to take my car for any repairs needed . Thank You. More

Had protective paint coating and mud flaps put on my new jee Excellent service! Called to keep me up on what was going on! Gave me a free loaner car so I didn’t have to worry about a ride! Car returned clean and Excellent service! Called to keep me up on what was going on! Gave me a free loaner car so I didn’t have to worry about a ride! Car returned clean and all work done !! More

Great service, and timely I got an appointment for my service easily and when I dropped off my vehicle I got a review of what was needed. After I few hours my vehicle was read I got an appointment for my service easily and when I dropped off my vehicle I got a review of what was needed. After I few hours my vehicle was ready. More

Paul was amazing Great service! Paul was extremely friendly and very informative! He also kept me updated throughout the whole process! I was very pleased and happy wi Great service! Paul was extremely friendly and very informative! He also kept me updated throughout the whole process! I was very pleased and happy with the service! More

Excellent Was in a crazy predicament with buying a car but was scared to do to a big dealership so i went to other little places needless to say it was waste of Was in a crazy predicament with buying a car but was scared to do to a big dealership so i went to other little places needless to say it was waste of time . My sister in law told us about the dealership she got her van from so with finally we webt in . it was the best thing i ciuld if done was mad i even went anwhere else before hand. Rob our dealer had great customer service and got me into the perfect car for me with in an hour . More