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Thomas Chrysler Dodge Jeep Ram of Highland

Highland, IN

4.8
3,140 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models. Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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9604 Indianapolis Blvd

Highland, IN

46322

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Showing 3,140 reviews

November 23, 2018

Great service staff Helpful service staff, fixed my truck on the first visit. Thank you, Thomas Dodge for listening to my concerns and servicing my vehicle quickly, keep More

by JEEPTEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Willson
Nov 23, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that your experience with us went well and that our staff was helpful, attentive, and quick. We hope that you will continue to visit us in the near future!

November 22, 2018

Service Needed a repair and brought it in without an appointment. My Service Advisor, Paul Nelson did a great job taking care of me. My vehicle was repaired More

by Alabmez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
Nov 23, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for your positive review! It's good to know that Paul provided you with great service. We value your business and look forward to working with you again!

November 20, 2018

Terrible customer service in service department!! Terrible customer service. Service Manager (Brian) lied about having to order parts, which I then went to their parts department and purchased myself! More

by Hancock125
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Gain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for bringing this to my attention. It's unfortunate to learn of any customer service that led to your distrust regarding your recent experience. Please rest assured I take your feedback seriously and would like to speak with you to learn more about your visit. Would you please contact me when you are free? Thank you. Best, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

November 20, 2018

Mud flap Made appointment because my mud flap was rubbing when I turned right, just had them put on so I brought it back and it was loose somehow but charged m More

by HEISLERCURT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Heislercurt, thank you for the great review and rating! We are happy to have helped you with your vehicle needs. We appreciate your business and can't wait to see you again.

November 19, 2018

Great place to do business with Amazing staff at this dealership!! They go above and beyond to help their customers and to make sure they are satisfied. I would recommend them to eve More

by pwt320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Heady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lane Carlley
Nov 20, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to leave us your positive feedback! We are glad to know that your experience with us went well and that our staff was amazing! It is great that that staff went above and beyond to help you and we appreciate you recommending us! We hope to see you again soon!

November 19, 2018

Very good Quick easy service. Loved that I had a coupon! Would recommend. Will continue to keep coming back even when I decide to purchase another vehicle More

by ashleyrodgers13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that your experience with us went well and that you were provided with quick and easy service. We appreciate you recommending us and we look forward to your future visits! Have a good day!

Nov 20, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you, Ashley, for your feedback! We appreciated the opportunity you gave us and look forward to your return.

November 17, 2018

Over charged me I was charged for disposal for 2 tires that wasn’t disposal. I told them that I was going to keep them so put them back in my car. I kept calling them More

by williamstonya7148@yahoo.com
Recommend Dealer
No
Employees Worked With
Brian Gain
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2018

Great Experience! Loved working with all of the staff at Thomas Dodge! Everyone was extremely knowledgeable and helpful in finding the best car for me. I would highly r More

by sbrowne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for your positive review! We are happy to learn that your experience with us was good. We value your business and look forward to working with you again!

November 15, 2018

Customer service I take my Ram 1500 eco-diesel to the dealer for all services. Oil change, tire rotation, fuel filter change. You name it, I take it in. Why? So I d More

by JIM.HUBINGER1
Recommend Dealer
No
Employees Worked With
Nov 16, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello Jim, We appreciate you coming back last night and giving us the opportunity to settle this situation. If there is anything else we can help you with, please feel free to reach out to me. Thank you, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

November 15, 2018

oil change and tires rotated Very good service. Friendly staff. Clean shop and waiting areas. Great shuttle service. my car was clean inside after they completed the job. Made More

by skibumz60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard (Leo) Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that you were provided with great service and that our staff was friendly! It is also great to know that you enjoyed our amenities and shuttle service. We hope that you will come back and see us again!

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