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Thomas Chrysler Dodge Jeep Ram of Highland
Highland, IN
3,140 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models.
Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,140 reviews
November 23, 2018
Great service staff Helpful service staff, fixed my truck on the first visit. Thank you, Thomas Dodge for listening to my concerns and servicing my vehicle quickly, keep Helpful service staff, fixed my truck on the first visit. Thank you, Thomas Dodge for listening to my concerns and servicing my vehicle quickly, keep up the good work!! More
by JEEPTEC
Verified Customer
November 22, 2018
Service Needed a repair and brought it in without an appointment. My Service Advisor, Paul Nelson did a great job taking care of me. My vehicle was repaired Needed a repair and brought it in without an appointment. My Service Advisor, Paul Nelson did a great job taking care of me. My vehicle was repaired sooner than I expected. Paul called me several times during the process. I really appreciated that. More
by Alabmez
Employees Worked With
Paul Nelson
November 20, 2018
Terrible customer service in service department!! Terrible customer service. Service Manager (Brian) lied about having to order parts, which I then went to their parts department and purchased myself! Terrible customer service. Service Manager (Brian) lied about having to order parts, which I then went to their parts department and purchased myself! Took truck to another mechanic and had the truck on the road soon. Very very disappointing experience!! I would give them a negative rating if it would allow me to, especially after lying about the parts, to use as an excuse. They need to be more professional, especially being a Dodge dealer. More
by Hancock125
Employees Worked With
November 20, 2018
Mud flap Made appointment because my mud flap was rubbing when I turned right, just had them put on so I brought it back and it was loose somehow but charged m Made appointment because my mud flap was rubbing when I turned right, just had them put on so I brought it back and it was loose somehow but charged me nothing and even washed it. Love this dealer. More
by HEISLERCURT
November 19, 2018
Great place to do business with Amazing staff at this dealership!! They go above and beyond to help their customers and to make sure they are satisfied. I would recommend them to eve Amazing staff at this dealership!! They go above and beyond to help their customers and to make sure they are satisfied. I would recommend them to everyone!! More
by pwt320
Employees Worked With
Other Employees :
Lane Carlley
November 19, 2018
Very good Quick easy service. Loved that I had a coupon! Would recommend. Will continue to keep coming back even when I decide to purchase another vehicle Quick easy service. Loved that I had a coupon! Would recommend. Will continue to keep coming back even when I decide to purchase another vehicle More
by ashleyrodgers13
November 17, 2018
Over charged me I was charged for disposal for 2 tires that wasn’t disposal. I told them that I was going to keep them so put them back in my car. I kept calling them I was charged for disposal for 2 tires that wasn’t disposal. I told them that I was going to keep them so put them back in my car. I kept calling them for 2 hrs straight and I never recieve a call back. I left a message with my phone number and no return call. I had a donut on my van and I told Brian that I was going to keep my donut. I didn’t see the donut in the back with the others tire. I hope he didn’t keep it. More
by williamstonya7148@yahoo.com
Employees Worked With
November 15, 2018
Great Experience! Loved working with all of the staff at Thomas Dodge! Everyone was extremely knowledgeable and helpful in finding the best car for me. I would highly r Loved working with all of the staff at Thomas Dodge! Everyone was extremely knowledgeable and helpful in finding the best car for me. I would highly recommend shopping here. More
by sbrowne
November 15, 2018
Customer service I take my Ram 1500 eco-diesel to the dealer for all services. Oil change, tire rotation, fuel filter change. You name it, I take it in. Why? So I d I take my Ram 1500 eco-diesel to the dealer for all services. Oil change, tire rotation, fuel filter change. You name it, I take it in. Why? So I don’t jeopardize my warranty in any way. But I’m getting really fed up with Thomas Dodge!!! EVERY xxxx TIME I take my vehicle in it’s always another issue the very next day! Took it in for the fuel filter replacement, next day, fuel line falls off, diesel everywhere, and I have to pay for the tow truck!!! Really!?! Took it in for a tire rotation and oil change. Very next day, SUDDENLY leaking coolant. Not covered... REALLY!!! Wasn’t leaking the day before. And now they say it’s not covered. Ask for a loaner, NOPE, not covered. I will never take a vehicle back here and I will NEVER recommend this place unless I really, really dislike you! More
by JIM.HUBINGER1
Employees Worked With
November 15, 2018
oil change and tires rotated Very good service. Friendly staff. Clean shop and waiting areas. Great shuttle service. my car was clean inside after they completed the job. Made Very good service. Friendly staff. Clean shop and waiting areas. Great shuttle service. my car was clean inside after they completed the job. Made appointment online and was great.. More
by skibumz60
