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Thomas Chrysler Dodge Jeep Ram of Highland

Highland, IN

4.8
3,140 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models. Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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9604 Indianapolis Blvd

Highland, IN

46322

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Showing 3,140 reviews

October 11, 2018

Oil change and air conditioning fixed The vehicle was taken quickly and Sal listed to everything I wanted serviced and fixed, Sal explained to me how long would possibly take and returned More

by alavanjajovan
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sal
Oct 12, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for taking the time to leave a positive review for us. We are happy to hear that Sal was able to have your concerns addressed and fixed in a timely manner. We value your business and look forward to working with you again!

October 11, 2018

Hitch and wiring installation for new vehicle I was told to come in for promised hitch and wiring installation—after waiting THREE HOURS, I was told the wiring was on back order and another appoin More

by JJKRAMERFARMS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Rozdilsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal, Devron Lashley
Oct 12, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for your feedback. We are sorry to learn that you were not satisfied with the services you received during your recent visit. We understand how valuable your time is, but if you could reach out to me when you have a spare moment, I would like to discuss your concerns. Thank you kindly. Sincerely, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

October 11, 2018

Thank you The person who waited on me was extremely kind even opening up the door recommending to try coffee from the new coffee machine and it was tasty More

by lynettemosley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus (Jessie) Huerta III
Oct 12, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Lynette, Thank you for taking the time to leave a positive review for us! We are happy to learn that you had a great experience with us during your visit. We value your business and hope to see you again!

October 10, 2018

Ok service overall Overall an ok business. Went there three separate times. Was told on my 2nd visit that I would have $500 off my next bill due to the complications an More

by Seneca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelli Henderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Seneca, I appreciate you taking the time to leave feedback about your visit. I regret to learn of any miscommunication that made your experience less than perfect. I take your feedback seriously and I would appreciate the opportunity to connect with you and discuss your concerns. Please do not hesitate to reach out to me with your preferred contact information when you are available. Best, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

October 10, 2018

Awesome Your service center employees are always courteous and informative. Great job!! Paul was really great and Kelly always is outstanding. Kelly has g More

by jengarcia970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Nelson Service Advisor
Oct 11, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you so much for your review and recommendation! We really appreciate it and are so happy to hear about your experience with our Service Team! We look forward to seeing you again!

October 10, 2018

Purchase jeep I purchased a Jeep from Joe He is wonderful very helpful in a lot of ways and also Tim the finance manager is an amazing guy as well I think it's a wo More

by Princesstracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for your review and choosing us for your buying experience. We look forward to seeing you again in the future!

October 10, 2018

Always great! Greeted promptly and was well taken care of by service department rep. Vehicle was serviced and inspected and washed before the representative returne More

by WICHERT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
leads leads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for sharing! We take great care in what we do and are so glad we were able to handle all of your service needs.

October 09, 2018

repair was corrctly done The cost was 30% over estimate and the time was double. For a dealership, that is not bad :) And I really appreciate that they are open early, late a More

by jrobinson28
Recommend Dealer
Yes
Employees Worked With
I do not know the name.
Oct 10, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for sharing your feedback with us! We are always here for you if we can assist you with anything further. Please do not hesitate to reach out to us at any time.

October 09, 2018

New Tires Installation & Wheel Alignment The cost was what was quoted and actually a little less. The time for the repairs of the service was completed on time. Service was good. More

by RRCURIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for sharing your experience with us! We're glad that we met your expectations. Our team was happy to assist you. We look forward to your next visit!

October 09, 2018

New vehicle purchase It was a smooth process, with a quick in and out. I would like to recommend this dealer to anyone trying to avoid the commission based dealers More

by SLICKSQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rozdilsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, We are glad to learn that you had a 5-star experience with us! We value your business and thank you for your positive review.

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