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Thomas Chrysler Dodge Jeep Ram of Highland

Highland, IN

4.8
3,140 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models. Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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9604 Indianapolis Blvd

Highland, IN

46322

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Showing 3,140 reviews

October 03, 2018

Making an appointment was useless. I made an appointment and set up a rental the night before. Still waited 30 minutes past my scheduled time due to walkins taken first. More

by aaubin4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Employee not the problem
Oct 04, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, It's unfortunate to learn of any unexpected wait during your visit. Your feedback is important to us and I would appreciate the opportunity to discuss with you more in detail. Please contact me when you have a moment. Thank you. Best, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

October 03, 2018

Friendly, not pushy, and willing to go the extra mile. What we liked and appreciated was that Faye was not pushy or rushing us to make a sale. She made us feel comfortable to ask questions and was patient. More

by Nellie312
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the positive review! We are so glad to hear that Faye made a positive impact on your buying experience. It was our pleasure to assist you, and we hope you visit us soon again!

October 02, 2018

Chris is great! I had a few issues with an individual in the beginning, but then Chris took over and assisted me and my wife with my new Jeep. He even came in early t More

by YVETTETOV25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Zinanni
Oct 03, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that Chris was helpful and assisted you and your wife with your new Jeep. It is wonderful that Chris provided you with great customer service and we hope that you will continue to visit us in the future! Enjoy your Jeep!

October 01, 2018

Ms. Faye & Attitude Refered 2015, by my nephew and I met Faye,on a new 3500 Ram. She's a great person and knows how to talk me and friends into buying new trucks. Beautif More

by Kenny Mack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Mattingly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
leads leads
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard (Leo) Key
4.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver that transports me home when needed
Oct 01, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Kenny, Thanks for your review and sharing your experience with Faye! We have enjoyed working with you and will thank Faye for providing outstanding service. Congratulations on your new truck!

October 01, 2018

Oil change Always a pleasure to get oil changed and tires rotated. Kelli Henderson is always good with me and I like when it’s done they wash it. More

by HEISLERCURT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to leave us a positive review and rating! We are so glad to know that it is always a pleasure to get your oil changed and tires rotated with us. It is also wonderful that Kelli is always helpful and that you enjoy the car wash. We hope that you will continue to visit us in the near future! Have a great day!

October 01, 2018

Kelly Was very pleasant and helpful. Frank and Natty took great care of me buying the vehicle and Kellie takes great care of me in the service department. Thanks to all of you. More

by BWRIGHT7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rozdilsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for your positive feedback! We are so glad to know that your experience with us went well and that Frank and Natty took great care of you during your car-buying experience. We are also happy to know that Kelli takes great care of you in the Service Department. We hope that you will continue to visit us in the near future! Have a wonderful day!

September 30, 2018

Great deal Faye Giles professional and friendly manner made it easy for my wife and I to make a purchase. This was the first time I felt like I was going to find More

by Mygirl34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Johnson
Sep 30, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

It was our pleasure to provide you with great service! Thank you for taking the time to review us! We truly appreciate it.

September 30, 2018

Faye Giles Faye is an outstanding sales rep. She helped me and my family find what we need and for that I’m greatly thankful. Faye keep up the fantastic job!! More

by Tasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Yasha, Thank you for the 5-stars and for letting us know that you had an excellent customer experience. You are such a great customer, and if there's anything else we can do for you, please let us know.

September 29, 2018

2018 Ram big horn Great sales team. No pressure to buy. Down to earth sales lady. Made me feel like a friend vs. a customer. I recommend 100 percent!! More

by RANDYCHAVEZ479
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul in service
Sep 29, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, It is great to know that you are happy with the service that you received during your recent visit. We thank you for taking the time to leave a positive review for us and we hope to see you again.

September 29, 2018

It takes too long for a simple oil change Everytime I go in I expect that I will wait over an hour. It’s crazy because I’ve never had an oil change take so long. This last time it was an hour More

by SSMITH.1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelli Henderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for your feedback. We are disappointed to learn that you were not satisfied with the level of service you received during your recent visit. When you have the opportunity, please contact me so that we may address your concerns. Thank you. Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

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