Thomas Chrysler Dodge Jeep Ram of Highland

Trading in a 2014 300c for a 2018 300c I ranked Thomas Dodge high as I felt the employees always go above and beyond to give you good service. This is the 4th car I have purchased from them I ranked Thomas Dodge high as I felt the employees always go above and beyond to give you good service. This is the 4th car I have purchased from them in the last 12 years. I have always dealt with Nick Posh when purchasing a new car, He always makes sure to get you the best deal possible. And he does what it takes to get what you are asking for. Joe Heisler did all the paper work on the sale and ran me through some of the features on the car. He made the paper process pretty painless and fast. Tim Kroll did the finance process, and as usual knew exactly what he was doing and we got through that process easily. More

Excellent We purchased a truck from this dealer. We enjoy our experience. Everyone are friendly. Faye Giles our salesperson was awesome. We are very happy custo We purchased a truck from this dealer. We enjoy our experience. Everyone are friendly. Faye Giles our salesperson was awesome. We are very happy customers. More

Outstanding from beginning to end! After less than satisfying experiences at our local dealerships, we ventured a little further from home to Thomas Dodge. And we are so glad we did! O After less than satisfying experiences at our local dealerships, we ventured a little further from home to Thomas Dodge. And we are so glad we did! Our salesman, Joe, was friendly, easy to talk to, extremely knowledgeable and completely interested in our vehicle needs and budget. He showed us a few cars, took us for some test drives and closed the sale the same night at a price that was WAY better than any others we'd seen. Getting to the finance department is always a little nerve racking but the gentleman we worked with, Nady, made it so quick and easy! He got us the best loan possible, clearly explained warranty options and maintenance packages, and had an easy going, no pressure way about him that made us feel really comfortable. We met the service manager, Brian who seemed absolutely wonderful and every other employee we encountered was friendly and attentive. We love our new Jeep and can't imagine ever buying a car anywhere else! More

Pleasing patient Pleasure to work with Natasha is very patient, makes it very easy to work with when buying a vehicle met all my needs excellent with numbers made sure I was completely happ Natasha is very patient, makes it very easy to work with when buying a vehicle met all my needs excellent with numbers made sure I was completely happy and satisfied considering I am on a budget More

Will not fix what is wrong with the car 6th time being in the dealership and the customer service is horrible. Service lies so they don't have to honor warentee. Got told my Chrysler 200 was 6th time being in the dealership and the customer service is horrible. Service lies so they don't have to honor warentee. Got told my Chrysler 200 was not suppose to have E85 gas in it so they said it was not covered by my warranty. My gas cap clearly says it only takes E85. Service manager stated they needed to pull the exsisting gas out replace with 87. 175$ an hour three hour minimum. So they are pretty much telling me to void my warranty put gas in it that it doesn't take but my owners manual clearly said E85. So I guess the owners manual is lying. I was told I was not allowed to come back to their dealership because their customer service rep Kelly didn't like what I had to say so she said bring it. Then after I ask for her not to call back only the manager she repeatly calls causing issues. So when I get up there to get my car they notated my paperwork I was abusive? I never lifted a hand to anyone I never threatened anyone. So now I have to void my warentee because I cannot go there anymore. They will hide them not knowing about cars and not honor your wantentees unless you buy from them STAY AWAY FAR AWAY IF YOU DONT WANT YOUR CAR TO BE MESSED UP the only good service they had was Lester. More

Best experience The Durango we wanted was not on the lot but the staff was diligent in finding the exact car we wanted. Everyone was professional and knowledgeable. I The Durango we wanted was not on the lot but the staff was diligent in finding the exact car we wanted. Everyone was professional and knowledgeable. It was the best car buying experience. More