Thomas Chrysler Dodge Jeep Ram of Highland

Great Experience! My experience with Thomas Dodge was very good from the time I ordered my vehicle with Nick Pash, to the day I took delivery and worked with Kenneth Co My experience with Thomas Dodge was very good from the time I ordered my vehicle with Nick Pash, to the day I took delivery and worked with Kenneth Collins in sales. Both Nick and Kenneth are "top notch" individuals, and did a fantastic job representing the excellent customer service qualities that made the new car buying experience so pleasurable! I highly recommend working with these two men, and the rest of the Thomas Dodge team!! Greg Riemer Bartlett, IL More

TERRIBLE experience This was the worst customer service I have ever experienced! I waited for over one hour for a car drop off. Staff were very unfriendly and accused me This was the worst customer service I have ever experienced! I waited for over one hour for a car drop off. Staff were very unfriendly and accused me of lying. Not efficient or worth the wait. I will never return to this dealer for service or purchase of a car. Nor will I recommend to family or friends ever. TERRIBLE! More

Great fast friendly service knowledgeable Enmanuel Obiefuna saw me looking at cars in the parking lot and came out and introduced his self and asked me If I needed help. He was able to steer m Enmanuel Obiefuna saw me looking at cars in the parking lot and came out and introduced his self and asked me If I needed help. He was able to steer me to the right car that fit my budget he didn't ignore me based on the way I look. and a couple hours later I was driving away in my new car. Thank-you for acknowledging me as a customer. He was very knowledgeable about jeeps even helped me research the name. More

Outstanding customer service First time buyer was pleased with Joe Heisler as a sales associate. His patience and knowledge sold me. Knew just what i was looking for. Thanks Joe First time buyer was pleased with Joe Heisler as a sales associate. His patience and knowledge sold me. Knew just what i was looking for. Thanks Joe More

What a great experience!!!!! My boyfriend has purchased two vehicles here ( one used and one new) in the last few years and always gets his truck serviced here. He's VERY picky a My boyfriend has purchased two vehicles here ( one used and one new) in the last few years and always gets his truck serviced here. He's VERY picky about his truck, has had no issues, and insisted we go here. The salesman (Joe) was great. He was educated on the vehicle and was concerned about our needs and likes. Frank and Nady were great with my finacial/credit concerns and made me feel at ease with the purchase. I highly recommend this dealer for your next purchase and service. I know we won't go anywhere else. This team knows what it takes to make a customer happy and loyal. More

Loyal Client for Years Friendly, fun staff, been going there for a little over ten years now. Joe was very helpful & friendly, Nady made it simple & Frank was accommodating. Friendly, fun staff, been going there for a little over ten years now. Joe was very helpful & friendly, Nady made it simple & Frank was accommodating. More

Good experience Went to look at two vehicle's, bought a new 2016 Grand Caravan. Good experience, Joe made the buying experience a pleasure. Very happy with my van. Went to look at two vehicle's, bought a new 2016 Grand Caravan. Good experience, Joe made the buying experience a pleasure. Very happy with my van. More

Great experience These guys were very helpful and knowledgeable. As a younger woman I was abit nervous to be car shopping by myself but Jimmy went out of his way to as These guys were very helpful and knowledgeable. As a younger woman I was abit nervous to be car shopping by myself but Jimmy went out of his way to assist and answer any questions/ concerns I had. Very happy with my new Jeep! More

Buying Experience Sales person was very helpful and knowledgeable about the vehicle i was looking to purchase,Ms Boyd was interested in helping to find the right chose Sales person was very helpful and knowledgeable about the vehicle i was looking to purchase,Ms Boyd was interested in helping to find the right chose and not just trying to sell the product. More

Slacking where needed from the start When I first bought my van, 2 years ago, I wasn't even shown how to use the features and had to go back to find stuff out. They boast about their wa When I first bought my van, 2 years ago, I wasn't even shown how to use the features and had to go back to find stuff out. They boast about their warranty, but pick and choose what it applies to. Not to mention how I bring it in for regular service, to keep my warranty, and every time there's something new I have to pay for so as to not void my warranty. Then something breaks, they won't fix it, and then blame me for it being broken. Uh, no. If I broke it, I'd be embarrassed and fix it myself. Doesn't make much sense that after having my van over 2 years, I have suddenly forgotten how to use its features to the point of breaking it. More