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Thomas Chrysler Dodge Jeep Ram of Highland

Highland, IN

4.8
3,140 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models. Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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9604 Indianapolis Blvd

Highland, IN

46322

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Showing 3,140 reviews

August 27, 2022

The service is great when you arrive and when they work on your car. The only issue was the waiting list for a service appointment. First available appointment was over 3 weeks out when I called to set one More

by keith3482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Alsurakhi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello! We are pleased to know that you had a great appointment with our team here at Thomas Dodge Chrysler Jeep of Highland. We truly appreciate your contributing this excellent rating online. We look forward to seeing you again.

August 27, 2022

Great job and a very clean facility. Hi honors to Robert my sales guy and Nady in finance! Thank you both for your kindness and great customer service! More

by lowery005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Heady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello! Our staff here at Thomas Dodge Chrysler Jeep of Highland appreciate your five-star review! We strive for a high level of customer satisfaction in all aspects and are glad we were able to deliver during your purchasing process. Thank you for choosing us for your car buying needs and it is our pleasure to serve you!

Sep 01, 2022 -

lowery005 responded

Thanks again! Five stars across the board for Thomas Chrysler Dodge Jeep Ram of Highland!

August 27, 2022

I’m a first time buyer and I know they took advantage of me. I bought a used 2017 Silverado. There is a dent on the driver side door and was not informed of the dent when signing paperwork. When I tried to More

by Eric Santos
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Faye Giles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Alsurakhi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Eric, We appreciate you sharing your feedback with us. Consumer viewpoint is extremely valuable to Thomas Dodge Chrysler Jeep of Highland and I would like to speak with you about your recent 2017 Silverado purchase and communication with our Sales Team. Can you please reach out to me directly to discuss this further? Thank you. Jimmy Thomas 219-924-6100

August 26, 2022

I actually give them 0 stars, SHADY Dealership starting with the Manager (she) and then down the line!! More

by Amy
Recommend Dealer
No
Employees Worked With
leads leads
1.0
This rating includes all reviews, with more weight given to recent reviews.
Neville weer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello Amy, Honesty and transparency are very important to us. I would like to learn more about your visit with us and the reason beind your 1-star rating. Please reach out to me at your earliest convenience to discuss any feedback you have. I look forward to hearing from you. Thank you, Jimmy Thomas 219-924-6100

August 25, 2022

Johnny was great! He helped me every step of the way in building my dream truck. I absolutely love it! Thanks for all your help. More

by Brozema90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Alsurakhi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, our team is thrilled to be told that you had such a magnificent visit with Thomas Dodge Chrysler Jeep of Highland. We are very grateful to you for typing up this nice review. Thank you for your patronage.

August 22, 2022

AWESOME! FIX MY PROBLEM WITH MY CAR. HAPPY TO Have warranty and with my car from Thomas Dodge Chrysler 😀 More

by Jose L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello Jose, we are so glad to provide you an awesome service experience and fix the problem with your car. Thank you so much for this amazing review and we hope to continue to serve you here at Thomas Dodge Chrysler Jeep of Highland.

Aug 23, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello Jose, we are so glad to provide you an awesome service experience and fix the problem with your car. Thank you so much for this amazing review and we hope to continue to serve you here at Thomas Dodge Chrysler Jeep of Highland.

Aug 23, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello Jose, we are so glad to provide you an awesome service experience and fix the problem with your car. Thank you so much for this amazing review and we hope to continue to serve you here at Thomas Dodge Chrysler Jeep of Highland.

Aug 23, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello Jose, we are so glad to provide you an awesome service experience and fix the problem with your car. Thank you so much for this amazing review and we hope to continue to serve you here at Thomas Dodge Chrysler Jeep of Highland.

Dec 03, 2022 -

Jose L responded

ALWAYS GOOD SERVICE WHEN I GO TO THOMAS DODGE IN HIGHLAND, IN

August 22, 2022

The best costumer service very happy with the service we get we really recommend Thank you More

by Sonia Alvaro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Sonia, thank you for the 5-star review, we really appreciate it! Thank you for choosing Thomas Dodge Chrysler Jeep of Highland, we look forward to having you back again.

Aug 23, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Sonia, thank you for the 5-star review, we really appreciate it! Thank you for choosing Thomas Dodge Chrysler Jeep of Highland, we look forward to having you back again.

Aug 23, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Sonia, thank you for the 5-star review, we really appreciate it! Thank you for choosing Thomas Dodge Chrysler Jeep of Highland, we look forward to having you back again.

August 22, 2022

I have been going to this dealership for many years. I had Alex as our salesman the last 2 vehicles. Very nice person. More

by Robert Spoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to share your feedback with us! We are happy to see you consistently enjoy great service working with the Thomas Dodge Chrysler Jeep of Highland team. We appreciate your business and look forward to seeing you again next time.

August 20, 2022

Very prompt and took care of the issues. Customer service was also good as well. More

by scott20797
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello. We're so glad to receive your positive five-star review of our prompt Service Team and we look forward to taking care of your automotive needs at Thomas Dodge Chrysler Jeep of Highland in the future!

August 19, 2022

Fleet Manager Nick Pash is the best, he always answers his phone and replies to emails almost immediately. Great Service from the Fleet Department! More

by mbraccio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Communication is important to us here at Thomas Dodge Chrysler Jeep of Highland so we are pleased to know that you always receive immediate correspondence. Thank you for being a valued customer.

Aug 23, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Communication is important to us here at Thomas Dodge Chrysler Jeep of Highland so we are pleased to know that you always receive immediate correspondence. Thank you for being a valued customer.

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