Thomas Kia of Highland

The salesperson, mike is very sneaky and unprofessional at times speaks very softly would not recommend at times speaks very softly would not recommend More

Always helpful and knowledgeable with any type of service we need. This is why we have bought four cars from Thomas Kia! we need. This is why we have bought four cars from Thomas Kia! More

Never recieved a qoute on services that are coming up, appt: at 3:15 didn't get done till after 4:30, coupon i provided, wasn't added until I address it. appt: at 3:15 didn't get done till after 4:30, coupon i provided, wasn't added until I address it. More

Good customer service. Polite and knowledgeable. Pleasurable experience Everyone we dealt with was attentive and curtious Polite and knowledgeable. Pleasurable experience Everyone we dealt with was attentive and curtious More

This is by my first time ever dealing with a KIA dealership, it was outstanding!!! The service technicians were polite, informative, friendly and very patient with me as I had a lot of questions. I dealership, it was outstanding!!! The service technicians were polite, informative, friendly and very patient with me as I had a lot of questions. I would highly recommend them, and give them a 👍👍. Thank you for making me feel so welcomed !! More

I've never had a salesman care so much about my happiness as Raef did. Whatever he could do to make me happy and comfortable with a purchase from Highland Kia, he did. My husband and I shopped around for mon as Raef did. Whatever he could do to make me happy and comfortable with a purchase from Highland Kia, he did. My husband and I shopped around for months before meeting Raef, and we will never shop anywhere he is not. We absolutely LOVE our new Kia. Thank you, Raef!!!! More

Went in for an oil change. Fred was my advisor. He was great. Kept me informed on what was going on. If I wanted to replace air filters. 10/10 would recommend dealing with him. Fred was my advisor. He was great. Kept me informed on what was going on. If I wanted to replace air filters. 10/10 would recommend dealing with him. More

I bought a 2015 Ford F150 from them only had it 4 months and the engine went out. I took it in so the service department can honor my warranty and they gave me the run around. They came up with excuse after and the engine went out. I took it in so the service department can honor my warranty and they gave me the run around. They came up with excuse after excuse as to why the warranty company would not fix a truck I owned for 4 months before the motor went out. The warranty company told them to breakdown the engine and they would make a decision to fix it or not. They had my trunk 2 months before they even started to breakdown the engine. They continued to make excuse after excuse. Once the breakdown was completed the warranty company said the would honor the motor and purchase a new one. I received my car back after 5 months of them having it and after 1 day it went back in the shop and as of today it's shy of 1 month and I still haven't received my truck back. I have incurred towing expenses and rental.car expenses during this ordeal. They gave me a car to use for 3 weeks but have had my truck for 6 months and counting. I am paying a car note and insurance for something I can't drive. I would never recommend Thomas Kia to anyone. Buyers Beware! More

Angela was wonderful we walked in and 2 hours later we drove away with our new car. Definitely recommend drove away with our new car. Definitely recommend More

They will not tell me what’s going on with my car in the service service More