Thomas Kia of Highland

I talked to dealerships across three states, and Mo at Thomas Kia of Highland was by far the most honest, straightforward, and professional. He gave me the best deal, answered all my questions clearly and Thomas Kia of Highland was by far the most honest, straightforward, and professional. He gave me the best deal, answered all my questions clearly and efficiently, and when I flew into town to pick up the car for the >400 mile drive back, he even followed up afterward to make sure I arrived home safely. He was patient in walking me through the car’s safety features and fun personalizations. He and Tom also helped me understand how to best use the incentives to save money. No pressure — just excellent, trustworthy service. More

This has been the worst service I’ve ever received in the 9 years I have been here. Poor communication skills, misleading information, I was not walked to my car. Waste of time and money! I will never come b 9 years I have been here. Poor communication skills, misleading information, I was not walked to my car. Waste of time and money! I will never come back! More

We took are 2024 Telluride in for factory recall the service person checked us in real fast and kept us informed on what was going on we were very happy with the great service. service person checked us in real fast and kept us informed on what was going on we were very happy with the great service. More

The service advisor and his service team did a great job. Courtesy service was also a great experience. Waiting time was not bad at all. I was very satisfied with job done, Courtesy service was also a great experience. Waiting time was not bad at all. I was very satisfied with job done, More

From sales to service top notch customer service at Thomas Kia. I have purchased 3 cars in the last 10 years there and always have them service the vehicles. Never had any negative issues and plan on p Thomas Kia. I have purchased 3 cars in the last 10 years there and always have them service the vehicles. Never had any negative issues and plan on purchasing my next vehicle from there in the future. More

My sister purchased a 2026 KIA SPORTAGE 5 weeks ago, she drove it for exactly 9 days. It's been in KIA's parts/service for almost 4 weeks with sub frame damage (bolts were stripped at the manufacturer). M drove it for exactly 9 days. It's been in KIA's parts/service for almost 4 weeks with sub frame damage (bolts were stripped at the manufacturer). My sister requested a new sportage (which they complied only to add 71. dollars to her current monthly payments for the exact same car OR take several more weeks to fix the problem). They did give her a sedan courtesy (her contract is a 2026 Sportage SUV not K4 sedan). They are really dragging their feet on this and to top it off, she had to submit her first month's car payment for only driving her SUV for 9 days. I would NOT recommend this dealership! I did tell her that I would write reviews on every open forum until this issue was resolved to her satisfaction. More

They always take good care of me and are honest! They have always been fair with me and accommodating. They genuinely care about me as a customer but treat me like family. They have always been fair with me and accommodating. They genuinely care about me as a customer but treat me like family. More

Mo was an awesome sales man. He made sure that we were comfortable and happy. He made sure that we were comfortable and happy. More

Jake was super cool, I haven’t seen him in a while yet he was super helpful. I appreciate your time and help- Marsean was super helpful. I appreciate your time and help- Marsean More