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Thomas Kia of Highland

Highland, IN

4.4
1,038 Reviews
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9825 Indianapolis Blvd

Highland, IN

46322

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Showing 1,038 reviews

April 23, 2026

Excellent service. Pleasant, knowledgeable, talented staff, keeps you updated regarding service progress. Courtesy transport available! More

by rjynell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
April 18, 2026

Best Dealership I have ever been too. ... Very Polite, Professional and easy buying process..... 2 Thumbs Up More

by Danr870
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raef Friedericks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janelle
April 16, 2026

Got my 15K service on my KIA Niro. Friendly service and didn't have to wait too long. Good communication as service guy, Fred, texted me his info and welcomed any questions via a call More

by filmgoer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Burnes
April 07, 2026

Very knowledgeably Anthony was a good Sales Person Showed all the features n went for ride Everyone was nice More

by Soxboy72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raef Friedericks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Sales Jose in contract set up
March 31, 2026

The service and people are top tier. The pricing for services could be cheaper though. More

by KISHA79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raef Friedericks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
March 30, 2026

Melanie deserves all the raises. Great customer service service something needed these days and times More

by Rakim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie
March 30, 2026

They are Easy to work with, fair pricing, good service. I’d buy there again More

by thom.bowyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raef Friedericks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janelle Najar
March 18, 2026

Melanie was very nice and provided good customer service. However, I was very disappointed because the main reason I brought my car in was never addressed. Instead, I left the dealership paying $500 for issu More

by melanie.crump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raef Friedericks
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2026

Great sales lady very knowledgeable about the car she was selling rate a ten great experience More

by glendastaton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raef Friedericks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2026

Drove in without an appointment for low tire pressure. . Melanie took care of me right away, They checked the tire who had a nail , fixed it, washed my car and I was on my way. Plus the coffee and popcor More

by Frenchie5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raef Friedericks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Foster