Thomas Kia of Highland
Highland, IN
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Awesome Went above a beyond to provide servicing needs in short timeframe. The team was able to complete remote start in time and correctly. Great team, gla Went above a beyond to provide servicing needs in short timeframe. The team was able to complete remote start in time and correctly. Great team, glad to go here for all my kia servicing needs. More
Oil change I’ve been taking my Kia Optima here for oil changes for the last 6 years. The staff is very professional and if I have anything extra done on my car t I’ve been taking my Kia Optima here for oil changes for the last 6 years. The staff is very professional and if I have anything extra done on my car they offer to take me home and pick me up later. If I do wait for my car they have snacks, drinks, tv and current magazines. I have sent many of my friends over here because I am so pleased with them. More
Oil Change and tire check Overall service with them is excellent, I haven't had a problem with them ever. Customer service is outstanding, respectful , kind and courteous an Overall service with them is excellent, I haven't had a problem with them ever. Customer service is outstanding, respectful , kind and courteous and know their business. More
Maintenance I had to have my 36000 mile oil change and tire rotation. They do a complete check, look for recalls. While waiting you have access to the WiFi, plu I had to have my 36000 mile oil change and tire rotation. They do a complete check, look for recalls. While waiting you have access to the WiFi, plugs, free fresh popped popcorn and drinks. They are awesome there, they let you know how long it will take and keeps you updated. I won't go anywhere else. More
Thank you! The gal you have in your service department was ver nice. I did not meet the tech. Tire rotation was part of the oil change in Seattle. Suprised yo The gal you have in your service department was ver nice. I did not meet the tech. Tire rotation was part of the oil change in Seattle. Suprised you charged for that. The cost was explained up front. More
review always a nice staff, helpful and courteous. Wait was not bad , car was clean when returned. Nice chat with Mo my wonderful salesman while i waited, he always a nice staff, helpful and courteous. Wait was not bad , car was clean when returned. Nice chat with Mo my wonderful salesman while i waited, he’s always a bright spot in my visit More
Expedient and thorough service I came in without appt due to car not starting in a work day. They were able to diagnose issue during that day obtain warranty cover and a rental car I came in without appt due to car not starting in a work day. They were able to diagnose issue during that day obtain warranty cover and a rental car for me and scheduled work being done the next day. As always they did not disappoint in any aspect of their jobs they do. Would strongly recommend anyone to buy a car from Thomas kia due to this sales staff especially Sam and all the service technicians who always go the extra mile. More
Excellent Service Staff is very professional and attentive to costumers needs. Staff members let you know updates on your car. They have a great snack area while you wa Staff is very professional and attentive to costumers needs. Staff members let you know updates on your car. They have a great snack area while you wait and most importantly their service is fast. More
1st inspection Good service during my inspection. I hope my return video to install and replace the damaged part goes well. I will be back next week.. Good service during my inspection. I hope my return video to install and replace the damaged part goes well. I will be back next week.. More
Customer Service ON POINT! I just cannot say enough about the awesome customer service experience I had with Service Advisor Kimberly DeGoey. She was very knowledgeable and had I just cannot say enough about the awesome customer service experience I had with Service Advisor Kimberly DeGoey. She was very knowledgeable and had the answer to my questions. I will be back and recommend my family and friends to this location. More