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Thomas Nissan of Joliet

Joliet, IL

Overview
Employees
Reviews
Vehicles
4.5
1,136 Reviews
A Better Way to Buy Your Next Nissan Starts Here. At Thomas Nissan of Joliet, we believe buying a vehicle should be simple, transparent, and hassle-free. Our pricing is based on current market conditions, vehicle availability, equipment, and inventory age to ensure we're offering competitive prices without the unnecessary back-and-forth. Our team is here to help you find the right vehicle for your needs and budget while making your buying experience as easy and enjoyable as possible. Whether you're shopping for a new Nissan or a quality pre-owned vehicle, we're here to earn your business. Before You Buy a Nissan… Call Thomas Nissan! 1-800-NISSANS One Call. One Great Experience.
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1427 North Larkin Avenue

Joliet, IL

60435

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Showing 1,136 reviews

October 24, 2026

The dealership was fair but the sales lady was amazing. I would reccomend this place. More

by pittejim
Recommend Dealer
Yes
Employees Worked With
Aaron Mazzoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Mazzoni
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Oct 25, 2026 -

Thomas Nissan of Joliet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Thomas Nissan of Joliet.

Nov 04, 2026 -

Thomas Nissan of Joliet responded

Thank you for the 5-star review! We're glad to hear you had a great experience and that your salesperson went above and beyond to take care of you. We appreciate your business and recommendation. Thank you for choosing Thomas Nissan of Joliet, and we hope to see you again!

October 24, 2026

Fast and precise Friendly and kind team members , always feel welcome . Excellent work , Thomas Nissan is a good dealership More

by quezada.mario
Recommend Dealer
Yes
Employees Worked With
Robert Basile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Basile
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Oct 24, 2026 -

Thomas Nissan of Joliet responded

Thank you for choosing Thomas Nissan of Joliet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Nov 04, 2026 -

Thomas Nissan of Joliet responded

Thank you for the 5-star review, Mario! We're glad to hear Robert and our service team continue to make you feel welcome and provide fast, friendly service. We appreciate your kind words and your continued trust in Thomas Nissan of Joliet. We look forward to seeing you again!

October 24, 2026

Fast check in process. Easy online scheduling. Nice people and nice updates while my vehicle was serviced. More

by cherokeesteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Basile
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2026 -

Thomas Nissan of Joliet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Thomas Nissan of Joliet are glad to have you as a customer.

Nov 04, 2026 -

Thomas Nissan of Joliet responded

Thank you for the 5-star review! We're glad to hear scheduling was easy, check-in was quick, and Robert kept you updated throughout your service visit. We know how important your time is, and we appreciate you choosing Thomas Nissan of Joliet. We look forward to seeing you again!

October 23, 2026

They were very friendly and professional, treated me like a family member. They even washed my car for me. I'm disabled They didn't even know how much that helped me. Thankyou Thomas Nissan. Edward Wor More

by eworthington19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Basile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2026 -

Thomas Nissan of Joliet responded

We’re glad you felt like part of the family during your service visit. Knowing that the extra car wash helped you so much means a lot to us. Let us know anytime we can assist with your Nissan Cube.

Nov 04, 2026 -

Thomas Nissan of Joliet responded

Thank you for the wonderful 5-star review, Edward! Your kind words mean a lot to us. We're glad Robert, Brian, and our service team made you feel like family. It's the little things that can make a big difference, and we're happy to hear that washing your car made your visit a little easier. We truly appreciate your business and thank you for being part of the Thomas Nissan of Joliet family. We look forward to seeing you again!

October 23, 2026

The service manager is very rude and NOT in the least bit kind or helpful More

by tlowry58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Basile
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2026 -

Thomas Nissan of Joliet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

Nov 04, 2026 -

Thomas Nissan of Joliet responded

Thank you for sharing your feedback. I'm disappointed to hear that your experience with our service department did not meet your expectations. Every customer deserves to be treated with respect and professionalism, and that's something we take seriously at Thomas Nissan of Joliet. I would appreciate the opportunity to speak with you personally, better understand what happened, and see what we can do to make things right. Please feel free to contact me directly at the dealership. Joe Segreti General Manager Thomas Nissan of Joliet

October 22, 2026

So I Been a Customer For a Few Years and Never Really Had any Problems But My Last Visit wasn’t 100% Happy More

by jamesmackeyjr5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Oct 23, 2026 -

Thomas Nissan of Joliet responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

Nov 04, 2026 -

Thomas Nissan of Joliet responded

James, first off, thank you for being a loyal customer of Thomas Nissan of Joliet over the years. We truly appreciate your continued business. I'm sorry to hear your most recent visit didn't live up to the experiences you've had with us in the past. I'd appreciate the opportunity to hear what happened and see what we can do to make things right. Please feel free to reach out to me directly at the dealership. Joe Segreti General Manager Thomas Nissan of Joliet

April 27, 2026

Rose my sales lady was wondering and so was the manager I've bought at least six cars from here and two were from rose I was in and out fast with exactly what I wanted they kept everything in my budget and More

by sheralhoward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rose ,Bo, Paul
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February 25, 2026

Melissa is always great to work with and communicates well when there is a problem or I have questions. Highly recommend! More

by conf_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Galvan
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May 30, 2025

Our sales person Zach did a fantastic job. He was patient as we narrowed our search for a new car. Ultimately, we purchased a new platinum edition pathfinder and would recommend Zach, Esteba More

by BShaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Goss
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April 01, 2025

Scheduled a test drive on Saturday 3/29 Met with Jose , everything was ready Vehicle inside, 2024 Nissan Rogue test drive Went very well, Jose had trade priced out Bo Abdul answered all questions perta More

by dfdh00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo Abdul, Jose Barrera
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