
Thomas Nissan of Joliet
Joliet, IL
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My experience at Thomas Nissan in Joliet was wonderful. Kevin B. and Mike C. were a great help to me. They made sure I was purchasing the vechicle I loved. I never was pushed into purchasing any vechicle. Kevin B. and Mike C. were a great help to me. They made sure I was purchasing the vechicle I loved. I never was pushed into purchasing any vechicle. They greatly helped me in trying to get me everything I was looking for in a vechicle and kept me in my price range. I have been to other dealerships before but have to say this has been one of the best experences I have had and will definately continue to do business with Thomas Nissan of Joliet and will reccommend them to my family and friends. Overall great place and great group of people. More
My second experience of a new car purchase was great. The customer experience was incomparable and I felt special. My salesman Matt Richards was informative, knowledgeable, and provided exceptional customer customer experience was incomparable and I felt special. My salesman Matt Richards was informative, knowledgeable, and provided exceptional customer service. I would recommend this dealership to anyone interested in the Nissan line of cars. More
Thomas Nissan Of Joliet 1/18/13 I only stopped here on Thomas Nissan Of Joliet 1/18/13 I only stopped here on my way home from work to look at the new 2013 Pathfinder since they are located very close to Thomas Nissan Of Joliet 1/18/13 I only stopped here on my way home from work to look at the new 2013 Pathfinder since they are located very close to my home. I only wanted to see tne new body style because I had also considered a Buick Enclave but they could not find me an AWD Enclave. I had dealt with Thomas Nissan in the past and refused to ever deal with them again. It's been 8 years and I am happy to report that they have done a complete turn-around. Matt explained to me that they offered a bottom line price to everyone and the sales people were no longer on commission. I listened to him carefully, test drove a vehicle and ended up buying the same day. I felt I got a very good price, my trade-in value was within $200 of what I felt I should have received. I strongly recommend that everyone revisit Thomas Nissan of Joliet, just in case you have not been there lately. More
good people to deal with .liked up front price. didn't play any games, (like @ orland park) would recommend this dealer to friends . started out going to thomas for service, because we would not go back o play any games, (like @ orland park) would recommend this dealer to friends . started out going to thomas for service, because we would not go back orland park nissan for any thing. thomas service was good . so when it came tine to buy a new car we went to thomas nissan More
Having just moved to Illinois from another state I needed a new vehicle. I researched dealerships in the area and heard only good things about Thomas Nissan. I am always skeptical of online reviews and nev a new vehicle. I researched dealerships in the area and heard only good things about Thomas Nissan. I am always skeptical of online reviews and never write them myself but they were so friendly and helpful that I felt I owed it to them. First they don't work on commission so the salesmen are really out to help the customer as much as possible. My salesman Matt was great. There were many complications with my purchase because I was not a resident yet as it was my first day off the plane. Matt came and picked me up so I wouldn't have to pay for a cab, and the dealership worked out the many many issues that came with purchasing a car without an in state residence. On top of all the help with the car Matt also helped me out by telling me alot about the area as well as telling me to contact him anytime whether it is about the car or about getting acclimated to the area. Amazing first experience with Thomas Nissan and would recommend them to anyone! More
Over all our experiance ended well.Kevin was a good salesmen. due to a bad experience with Todd in the service dept two days in a row and inappropriate comments made we were left with a negative feelin salesmen. due to a bad experience with Todd in the service dept two days in a row and inappropriate comments made we were left with a negative feeling against the dealership. But Ben and Vince worked to change or view and made it end in the best possible way. We will return and recommend the dealership to people for sales only. Thanks Michael and Aimee Baist More
Kelsie was Amazing! It took me 2 days and three test drives to decide, and he never made me feel like I was taking too much time. Mike G introduced himself to me and they both made me feel like family! drives to decide, and he never made me feel like I was taking too much time. Mike G introduced himself to me and they both made me feel like family! My friend who was with me on the second day mentioned to Mike that another dealership had not been helpful in repairing his new car. Mike took my friend immediately to meet Charlie, and they scheduled a next day appointment to fix his car, which had been purchased at a different Nissan dealership! Kelsie, Mike, and Charlie created 3 lifelong customers! More
My wife and I decided to come in and take a look at the Rogues in stock. At first, we decided we would just do the “parking lot inspection” on our own because we didn’t want to deal with a pushy salesperso Rogues in stock. At first, we decided we would just do the “parking lot inspection” on our own because we didn’t want to deal with a pushy salesperson, as we were simply browsing and did not want to be rushed into a sale. One of your salespeople, Matt, approached us and asked if we had any questions, to which we quickly replied no thanks. After a while, he must’ve noticed that we might’ve had questions after all, and he approached us again and stated that he would be happy to answer any questions we had, with NO OBLIGATION. After suggesting that we take a test ride to fully appreciate the Rogue, we were amazed at his friendliness and knowledge as he explained all the features available. Matt made us feel comfortable and we will definitely recommend Thomas Nissan to others who are interested in purchasing a vehicle. More
We were very satisfied with our recent car buying experience at Thomas Nissan. Their policy of offering one low price with no negotiations streamlined the buying process. We were treated in a very experience at Thomas Nissan. Their policy of offering one low price with no negotiations streamlined the buying process. We were treated in a very friendly and respectful manner by our salesman, William Sammauro. He was very knowledgeable and capably explained everything we needed to know in making this important decision. We would highly recommend Thomas Nissan to anyone looking to purchase a new vehicle. More
I had a wonderful experience with the dealership as a whole. All of the staff that we encountered from our initial salesman Mario to the general manager to the salesman that sold us the car Kelsie was g whole. All of the staff that we encountered from our initial salesman Mario to the general manager to the salesman that sold us the car Kelsie was great! They were very friendly, very informative, and very polite and I couldn't have asked for anything more. We have been in the market since the summer and we are delighted that we purchased our investment from you! I would definitely come back in the future! Thanks! More