Thomasville Toyota

I wasn't contacted after submitting a request for a sales person to follow up with me. person to follow up with me. More

Trendon Jones was excellent to work with during my search for a new vehicle. Very helpful, patient, and professional during the chip shortage era. for a new vehicle. Very helpful, patient, and professional during the chip shortage era. More

Evander Bender is a great people person.Works very well Evander Bender is a great people person. Works very well with customers. Customer service is always great at Toyota Thomasville Evander Bender is a great people person. Works very well with customers. Customer service is always great at Toyota Thomasville More

This from a retired Marine and extremely CYNICAL car dealership person... Without a doubt the purchase of my 2018 Ford Flex Ecoboost was the most pleasant, professional, courteous, seamless transactio dealership person... Without a doubt the purchase of my 2018 Ford Flex Ecoboost was the most pleasant, professional, courteous, seamless transaction I have ever experienced with a dealership. JK was incredible from start to finish. The car was delivered to Orange Park (Jacksonville) FL and one better shape than advertised. JK and the entire staff at Thomasville Toyota went over and above for me. More

This was honestly the best experience I have ever had when purchasing a new car. I filled out an application online in the morning and was immediately contacted by Javares (JK) who made the entire proces when purchasing a new car. I filled out an application online in the morning and was immediately contacted by Javares (JK) who made the entire process smooth. By the end of the day, via phone and text messages, we had completed the entire process and all that was left was for me to make the drive from Tallahassee to pick it up. When we arrived at the dealership, JK met us and turned us over to Justin C. who gave us a test drive we'll never forget, showing us all the bells and whistles on the vehicle I had picked out. After that we signed a few papers and in under 2 hours we were out the door and on the way home in the most beautiful car I have ever owned. The quality of service and attention to details as well as making allowances for us to handle almost the entire process online/phone have made us customers for life. If you live out of town, I promise it's worth the drive to Thomasville. You won't be disappointed. More

My wife purchased a vehicle from your dealership on 10/05/2020. Matt Cromer was our salesman. He was very professional and knowledgeable with excellent customer service skills. We will definitely recom 10/05/2020. Matt Cromer was our salesman. He was very professional and knowledgeable with excellent customer service skills. We will definitely recommend him to family, friends and anyone we know in search of a new vehicle. Thanks Calvin and Linda Wilson More

Thank you so much evanda bend for being so nice you have great customer service and thank you for the books I love them. I great customer service and thank you for the books I love them. I More

Used truck repair I purchased a used truck at Thomasville Toyota and during the test drive I brought up an issue I noticed it was checked out but recurred after the pur I purchased a used truck at Thomasville Toyota and during the test drive I brought up an issue I noticed it was checked out but recurred after the purchase this dealership was spot on getting the issue resolved Daniel in their serviced department worked with me and did a fantastic job with his customer service getting me a rental during the repair and working with me through the process. When I look for a car for my wife I will again look and see what this dealership will have to offer. Mr. Watkins More

BEWARE!!! Especially women! I love my used car that I purchased but my experience did not go smoothly! After the deal was “done” I had to commute almost 2 hours round trip THREE times due to things not b purchased but my experience did not go smoothly! After the deal was “done” I had to commute almost 2 hours round trip THREE times due to things not being complete. My third trip was a month later to pay a down payment. SURPRISE! A down payment that was not verbally agreed on nor in my price quotes but put in my contract. I instilled too much trust in these people. After paying the payment and later speaking to a manager, Wren, he assured me this was a mistake and that they did not conduct business that way and wanted to make it right. He ended the phone call by saying “Answer your phone when I call!” As if I would hear from him shortly and he would make things right. Well that was last week and I haven’t heard a thing. I have purchased many cars on my own and I have never had a deal go this way. I feel that I was taken advantage of. I felt personally attacked and brought to tears. I failed to mention the degrading way I was spoken to at one point. I was told that I “must have amnesia” and that my words and concerns were nothing compared to their video footage of me signing my contract. I was not aware of the changes in the contract until it was said and done. I paid so I could do my part but they did not do theirs. I would not even feel comfortable getting my car serviced at least this dealership. They got my money and now they have tossed me out like the trash. They now have no cares for my concerns whatsoever. More

Do your homework. The truck I ultimately purchased was not a one owner or non damaged as advertised. Auto check don't tell the whole story. not a one owner or non damaged as advertised. Auto check don't tell the whole story. More