Thomasville Toyota

Customer Service Brandon was the best salesman he ask what I could handle as far as payments then he went and got some figures came back I told him what I could do he Brandon was the best salesman he ask what I could handle as far as payments then he went and got some figures came back I told him what I could do he went back and got it refigured came back we work figures around and got it worked out he went and pulled a car around we went on a test drive i loved the car so we made a deal and I drove off the lot happy and Brandon is a super nice guy More

Working with the internet folks was fine - they were friendly and responsive. However, the sales manager was awful to deal with. I was sitting with the sales person and he walks by and says "come in h friendly and responsive. However, the sales manager was awful to deal with. I was sitting with the sales person and he walks by and says "come in here" - I thought he was talking to someone else because no one talks to a customer that way. The salesman said that he was talking to us so I went into the office and he never introduced himself so I didn't know his name or his title until I later asked the sales person. He was rude the entire time and I just left because I was not going to negotiate with him. This is the second time I have had a bad experience with this dealership - my last Toyota I went to Tifton, GA because they were easier to deal with. On a positive note I went to Toyota of Dothan and had a great experience and bought a new Prius. I recommend anyone in the area go to the Dothan dealership - it was a two hour drive for me but well worth it. More

Beware of Lee Graham, the General Manager. He will lie just to get you to buy a car. Also the Service Department tries to make you believe that major repairs are needed for your car when nothing is actual just to get you to buy a car. Also the Service Department tries to make you believe that major repairs are needed for your car when nothing is actually wrong. More