
Thompson Chrysler Dodge Jeep Ram of Baltimore
Baltimore, MD

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2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore
Excellent service as usual from the guys in the service department. Recall on the vehicle and oil change handled in a timely manner. Thanks you. The new coffee machine is also a plus. department. Recall on the vehicle and oil change handled in a timely manner. Thanks you. The new coffee machine is also a plus. More
Easy car buying experience Chuck was very helpful and made buying a new car stress free. He helped us find the perfect car for our families needs! Great customer service and I h Chuck was very helpful and made buying a new car stress free. He helped us find the perfect car for our families needs! Great customer service and I highly recommend Thompson Automotive to all my friends and family! More
They had what I wanted when no one else did! After visiting another area dealer, I was told that there were no regular cab, 4WD, 8 foot bed trucks in the state. Thompson had THREE of them on the After visiting another area dealer, I was told that there were no regular cab, 4WD, 8 foot bed trucks in the state. Thompson had THREE of them on the lot - just what I was looking for! All I had to do was pick the color! Rich was fantastic - met me early at the dealership, was very patient and explained everything. We did a thorough test drive, and I even drove a couple of different body styles to make sure I was getting exactly what I wanted. Negotiations were straight forward, and I believe I got a good deal (6th pickup truck I've owned since 1966). I highly recommend both the dealer and the salesman! More
They kept me informed as to their plan of attack in resolving my problem and if that didn’t work their next step. The only problem I have is there is still that noise present when I stop but I plan on resolving my problem and if that didn’t work their next step. The only problem I have is there is still that noise present when I stop but I plan on contacting Mr Dodd for a follow up visit. THX..... More
Staff was pleasant and representative took care of me. Even showed me the reason why they said I need new tires. He also gave me a printout of potential choices for my tires. Even showed me the reason why they said I need new tires. He also gave me a printout of potential choices for my tires. More
I was there to have my flat tire repaired. I was waited on right away, I received excellent service as well as a clear description on why the tire needed to be replaced. I called and ask about buying a che on right away, I received excellent service as well as a clear description on why the tire needed to be replaced. I called and ask about buying a cheaper tire and was told thompsons would price match my tire. I called Devon and he verified the cheaper tire and called me right back. I stopped after work for the tire exchanged and it was done in mo time. Thank you More
They are awesome people and very helpful. They make sure u understand everything that they talk to u about. Excellent customer service to a T. u understand everything that they talk to u about. Excellent customer service to a T. More
Great employees. This is the only dealership I will purchase a car from. The service department was very helpful and the service that I received was pretty quick purchase a car from. The service department was very helpful and the service that I received was pretty quick More
Sensor replaced Salesman Edward was wonderful to work with, he helped me find the Jeep that I wanted with in the price range I was willing pay. Service department was Salesman Edward was wonderful to work with, he helped me find the Jeep that I wanted with in the price range I was willing pay. Service department was a delight to work with. More
Excellent customer service. They made sure parts were available. Appointment was made for the following week. I brought the vehicle in and the warranty repairs were made professionally and in a timely ma available. Appointment was made for the following week. I brought the vehicle in and the warranty repairs were made professionally and in a timely manner. I was very satisfied ! More