Back

Thomson Chrysler Dodge Jeep Ram FIAT

Thomson, GA

4.2
302 Reviews
At Thomson Chrysler Dodge Jeep Ram we make buying easy! One of the reason's we have some of the highest customer satisfaction reviews in the area, is because we strive to deliver excellent customer service. If we fail to do so, for any reason, we are always here listen to our customers and act quickly to turn things around. With 8 acres of new Chrysler, Dodge, Jeep and Ram's serving the CSRA and Augusta area you'll find hundreds of vehicle of all makes and models. We are easy to find just off I-20 exit 172. Call us anytime, we have staff standing by long after the store is closed. We make buying easy is more than just a slogan. For us, it's a promise.
Contact Dealership

2158 Washington Road NE

Thomson, GA

30824

Directions

By Type

Showing 302 reviews

May 12, 2020

Sold a Jeep I had a deposit on. I put a 1000.00 deposit on a new Jeep. We were waiting for parts to fix for recall. 6 weeks later the Jeep was sold to someone else. I was told sorr More

by Ladybud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tommy Burgess
May 13, 2020 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

Carol, we want to apologize for any inconvenience or frustration. We want to work with you to find a solution that you are satisfied with. Please give us a call when you have a moment, we can be reached at 706-690-4630. Thank you.

May 06, 2020

Jessica Robles is one of the kindest people I have ever met. She kept me informed about my service. I really appreciate her! She’s great! More

by Shonna
Recommend Dealer
Yes
Employees Worked With
Jessica Robles
May 07, 2020 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

This is wonderful to hear, we're so happy to hear about your wonderful experience with Jessica! Thank you for taking a moment to share such kind words, we will make sure that Jessica knows how much you appreciate her help. Please let us know if we can ever help out again, Shonna!

April 29, 2020

Trying to Take Advantage of a Veteran If I could give this dealership a zero I would. My husband spent hours researching to help his father find a great deal on a truck. His father is 82 y More

by radfordwindham
Recommend Dealer
No
Employees Worked With
Other Employees : Tommy Burgess
November 25, 2019

worst dealer around false advertising on new truck that was actually used fleet truck would not show me actual invoice price never offered test drive said discount was on More

by wow
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I tink it was matt, Web Samuels
Dec 03, 2019 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. When you have a moment, please call us at (706) 690-4372. Thank you.

June 17, 2019

Amazing I met a woman she mentioned Mel's name. She bought her car from him. I never contacted anyone and they called me then he called me twice. Floored to s More

by Angelo Geraci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wall
Jun 18, 2019 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

We're so happy that you had a great experience with our team, Angelo! It is terrific to receive this feedback and we hope to continue working with you in the future. Thank you for choosing Thomson Chrysler Dodge Jeep Ram FIAT!

June 08, 2019

Lies and no return calls They lie to get your money and then ignore you when you have questions. Was promised stuff then never fell through . Crap dealership. Bought a truck w More

by Unhappy w/u :(
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Paul Wilmoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2019 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

We are so sorry to hear about your experience. This does not represent the type of experience we aim to offer every customer. Can you please give us a call at (706) 847-4953 so that we can discuss what happened and how we can make this right?

February 06, 2019

They really care On Tuesday January 29th I visited Thompson Chrysler Jeep at 2158 Washington Road in Thomson Georgia. Stupendous customer service was rendered. I just More

by M.O.T.S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Newsome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David P. In service, Angela Blair
Feb 07, 2019 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

Thank you for this great recommendation! We really appreciate the wonderful shout outs to our staff! Sincerely, Doug Beasley, Service Manager, (706) 229-7864

October 20, 2018

New car buyer Our salesman, Seth McHenry was outstanding..He was very thorough in explaining the details of our new Jeep purchase..!! Mike Connor was very helpful More

by firecracker45
Recommend Dealer
Yes
Employees Worked With
Mike Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth McHenry
Oct 22, 2018 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

Congratulations on your fantastic new Jeep! We know you will love every minute in it, and hope you will let us know if we can ever be of further assistance. Thank you for choosing Thomson Chrysler Dodge Jeep Ram!

October 11, 2018

IT DOESN’T GET ANY BETTER!!!! I cannot explain the gratitude I feel for this dealership. We have purchased four vehicles from Thompson, and the service received has only gotten be More

by LonnieBrenna
Recommend Dealer
Yes
Employees Worked With
Ronnie Sterling, Kenneth Dukes, Tommie Mack
Oct 11, 2018 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

Thank you for relying on our team here at Thomson Chrysler Dodge Jeep RAM FIAT! We truly appreciate the incredible feedback and will pass your kind words along to our team. Please let us know if we can ever be of further assistance as we would be happy to help!

October 01, 2018

Way to long to wait Been here two hours and my truck is still setting and no oil change started, also I have issues with the radio screen going black, and dashboard scree More

by Rayt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
April Newsome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mel Wall, Kenneth Dukes, Tommy Burgess
Oct 01, 2018 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

We truly apologize for any issues you have had, and want to work with you to make sure all of your vehicle's needs are addressed. Can you please contact me at your earliest convenience? Sincerely, Lori McCormick, 706-466-1188, lmccormick@jeepcheap.com

...
5
...