Thomson Chrysler Dodge Jeep Ram FIAT

Worst dealership ever I have purchased many vehicles at many different dealerships throughout the years. Thomson Dodge is one of the worst dealerships I have encountered to I have purchased many vehicles at many different dealerships throughout the years. Thomson Dodge is one of the worst dealerships I have encountered to date. The communication from their Sales department is awful and the Sales Manager is sleazy. While many dealerships have tried to distance themselves from the sleazy car salesman stereotype, this dealership has not. My salesperson (Dexter) made verbal commitments and never followed through. My wife and I spent a lot of money on our vehicle and the dealership put less than ½ tank of gas in the vehicle when we left. Its little things like this that show the true character of a dealership. I tried contacting the sales manager (Ronnie) directly and he stated that he would look into my grievances. As expected, he never did anything about it. Poor customer service all around. More

Excellent Truck Buying Experience My husband and I went to look at truck he saw listed online! When we arrived, we did not feel ambushed, instead we felt like friends hanging out! Donn My husband and I went to look at truck he saw listed online! When we arrived, we did not feel ambushed, instead we felt like friends hanging out! Donnie Flanders came and took us right to the truck and made the whole process easy and exciting. He worked with us on what we were willing to pay and helped us with a trade in! We highly recommend this dealership and choose Donnie as your salesperson! More

Actual pleasant car buying experience Tommy was absolutely wonderful to work with. Even without the best credit he worked super hard to not only make me feel comfortable but make sure I wa Tommy was absolutely wonderful to work with. Even without the best credit he worked super hard to not only make me feel comfortable but make sure I was able to get in the truck I wanted. I will definitely be back and recommend to anyone who's looking for a dealer who actually cares. More

Recall Service Took my new to me Jeep Cherokee to this dealer after receiving a recall notice. Had a 9 a.m. appointment, got there 15 minutes early. Dropped the car Took my new to me Jeep Cherokee to this dealer after receiving a recall notice. Had a 9 a.m. appointment, got there 15 minutes early. Dropped the car in the service lane and waited for the work to be completed. The vehicle was ready by 9:30. Never had such a good experience with a service department. The employees (so sorry I forgot your names) were helpful and very polite. Won't take the vehicle anywhere else! More

Best service ever!! Tommy helped us find the perfect car for us. He met the goals we wanted on payments and was very professional. I've been to dealerships where they pre Tommy helped us find the perfect car for us. He met the goals we wanted on payments and was very professional. I've been to dealerships where they press you so hard to buy their car, but Tommy made the experience easy and comfortable. We are in love with our 2018 Dodge Journey!!!! More

Best experience Mike Conner at Thomson jeep was absolutely wonderful to work with. He was polite and straightforward, not pushy and undermining like other car salesme Mike Conner at Thomson jeep was absolutely wonderful to work with. He was polite and straightforward, not pushy and undermining like other car salesmen we’ve all dealt with in the past. He got me a great deal and catered to my wants and needs. I would 100% use him and Thomson jeep again and would recommend anyone else to do so as well. Tell them what you want and they’ll make it happen! More

Joyful experience Mr. Conner was a joy to work with! Excellent customer service and very knowledgeable about the whole car buying experience. We definitely recommend hi Mr. Conner was a joy to work with! Excellent customer service and very knowledgeable about the whole car buying experience. We definitely recommend him to anyone looking for a new ride. More

Quick and easy I was looking into getting a Dodge Charger and found what I was looking for at Thomson dodge. The experience was quick and easy and the staff was very I was looking into getting a Dodge Charger and found what I was looking for at Thomson dodge. The experience was quick and easy and the staff was very friendly. More

Quick, easy and simple process with great service! We found this vehicle online with the location being about 2.5 hours away so I reached out through through the website. I was contacted within 30 mins We found this vehicle online with the location being about 2.5 hours away so I reached out through through the website. I was contacted within 30 mins. Mike and Gainnette made this a great experience! Easy and simple. More

Bought a great car from some great guys Mike Conner handled the sale for us and made the entire experience pleasant. He showed us how to operate several of the features in the new 2018 300 T Mike Conner handled the sale for us and made the entire experience pleasant. He showed us how to operate several of the features in the new 2018 300 Touring L which helped to give us a head start with this modern vehicle. Our previous car was a 2000 Concorde LXI and there is a world of difference! More