Thoroughbred Ford

I found myself at Thoroughbred Ford when my not too old Ford F-150 melted down on long work road trip. The engine was dead. I was an emotional mess. Tim was amazingly kind and understanding. He spent hour Ford F-150 melted down on long work road trip. The engine was dead. I was an emotional mess. Tim was amazingly kind and understanding. He spent hours with me helping me find the best solution. He had been extremely helpful with followup questions. More

Great teamwork; sales guy Jeff Wood was way knowledgeable and not the least bit pushy. On line pro George O'Sullivan helped us look - and think - through all of our options. Overall a very pleasant experienc and not the least bit pushy. On line pro George O'Sullivan helped us look - and think - through all of our options. Overall a very pleasant experience. More

His attitude is unprofessional and for a man “with 30 years experience” knows nothing. I did not get what I paid for and he couldn’t even explain what they did. I’m all for backing up employees but I d years experience” knows nothing. I did not get what I paid for and he couldn’t even explain what they did. I’m all for backing up employees but I didn’t get what I paid for and he just wanted to make money off me since I was in there for recalls free service!! More

I was extremely impressed with Chad's knowledge and honesty. Chad made the car buying experience enjoyable which is something I never thought I would say. Chad and Thoroughbred Ford will have all my honesty. Chad made the car buying experience enjoyable which is something I never thought I would say. Chad and Thoroughbred Ford will have all my business going forward. More

Cole was great to deal with. His communication was excellent. Thoroughbred should be the #1 choice when purchasing your vehicle in KC. This is the only dealership to honor the Fo His communication was excellent. Thoroughbred should be the #1 choice when purchasing your vehicle in KC. This is the only dealership to honor the Ford Family plan. That speaks volumes! More

Would like to have oil specials with PRICE listed does not show.. Makes me think you can just pull a price out of thin air. not show.. Makes me think you can just pull a price out of thin air. More

Had 3 good experiences buy vehicles from Jeffrey and Thoroughbred Ford. I’d recommend both and would buy from them again. Thoroughbred Ford. I’d recommend both and would buy from them again. More

The receptionist said Tim did not work there and put me in touch with another sales person who never called. Tim is a good guy, but the dealership-not so good. in touch with another sales person who never called. Tim is a good guy, but the dealership-not so good. More

I used to go to Thoroughbred off Barry rd. often for oil change, break job, tune up and other things. They did a good job until they worked on my Lincoln's air condition. They charged me $1200 often for oil change, break job, tune up and other things. They did a good job until they worked on my Lincoln's air condition. They charged me $1200 and it was not fixed. I was told a bad switch causing that and they want $300 to replace it. After replacing the switch, the AC still was not working. I returned to Thoroughbred and after they checked the car, I was told the AC Dryer is bad and they want $700 to fix it. This time I complained to this idiot called Mr. G and he did not do a xxxx thing to solve my issue More

Chad was great to work with! He drove 45 minutes to our house so we could sign documents we didn’t sign in person. Amazing customer service- above and beyond! He drove 45 minutes to our house so we could sign documents we didn’t sign in person. Amazing customer service- above and beyond! More