Thoroughbred Ford

Overall great guy. Easy to work with and works hard to earn your business. Did not try to BS us on any aspect of the sale. Will definitely make any future purchases from Brooks. earn your business. Did not try to BS us on any aspect of the sale. Will definitely make any future purchases from Brooks. More

We’ve been customers for close to 15 years for sales and service. Wouldn’t go anywhere else. We can count on being taken care of at Thoroughbred. service. Wouldn’t go anywhere else. We can count on being taken care of at Thoroughbred. More

Cole was and is very helpful! I thought I'd never be able to get back into a new vehicle, but I told him my situation and he said we can help for sure. I just finished my bankruptcy with ok credit and figure to get back into a new vehicle, but I told him my situation and he said we can help for sure. I just finished my bankruptcy with ok credit and figured I'd get a high interest rate. After a credit check and only 3 inquiries I got a low interest rate and he got me into a 2021 suv with no miles! Looking for a new car , go to cole!! More

V went above and beyond to makes sure our purchase went great. He was incredibly knowledgeable about the car, worked to ensure we got the best deal possible and answered all of our questions along the way great. He was incredibly knowledgeable about the car, worked to ensure we got the best deal possible and answered all of our questions along the way. Not only that, he had a great sense of humor and made the entire process fun...even the trade in haggle! If you're in the market for a new ride - remember this: GO SEE V. More

I was looking for a specific car that is no longer available new. Thoroughbred Ford did not have it but they had something similar and I test drove it because they made it very easy to try out. Col available new. Thoroughbred Ford did not have it but they had something similar and I test drove it because they made it very easy to try out. Cole worked with the internet team and they found exactly what I wanted at auction in good condition. The price was a little higher than I initially wanted, but they provided excellent value by doing work and buying parts to refresh the car, clean it, certify it, and adding warranty coverage which will give me peace of mind for years. I had actually already made a purchase with Carvana and I returned it during their 7-Day window so I could buy from Thoroughbred because they did the work searching and Cole was courteous and trusting and efficient with my time. Joe in finance was also efficient and nice and worked with me to close the deal quickly and easily! I did not expect when I began my search for a used car that it would be enjoyable or easy. But Cole surprised me and I just want to give thanks! -Billy Croan More

I can not say enough with how wonderful my shopping experience was at Thoroughbred Ford KC! Chad Barker was very helpful, knowledgeable and went the extra mile to make us happy. I usually don’t write r experience was at Thoroughbred Ford KC! Chad Barker was very helpful, knowledgeable and went the extra mile to make us happy. I usually don’t write reviews but wanted to make sure other people know how great this dealership and salesperson we had. Even had a full tank of gas when we picked it up. Can’t see myself buying from anyone else! More

Wes K is hands down the best person I’ve ever had dealings with - at ANY dealership or service shop. He is very personable and respectful. I truly feel he went way above and beyond for my sake. I ca dealings with - at ANY dealership or service shop. He is very personable and respectful. I truly feel he went way above and beyond for my sake. I came in for tire repair and we discovered the wheel was cracked. He took care of every aspect of dealing with the tire& wheel warranty-thingy I had bought and when the replacement wheel arrived he called me to discuss getting a second replacement since he was dissatisfied with the new wheel -he sent me photos of pre-existing damage. He set me up with the replacement wheel for a week until the second replacement arrived and then set me up with that one. On my initial visit to the dealership I had a rock fly at me and chip the windshield - what luck! I inquired about having it fixed as well and Wes was able to get me an appointment with their in-house window guy the same day I was already coming in to get the wheel replaced. Wes really went out of his way to make me feel like I was truly an important customer and not just the next number in line. Truly a great experience!!!! More

Tim has been working with me on an issue with my 2019 F150, we have had the truck in a few times now and the issue is still pending. I can't express how great Tim has been, very patient and goes above F150, we have had the truck in a few times now and the issue is still pending. I can't express how great Tim has been, very patient and goes above and beyond. More

I want to again rave about this dealership and my continued 5 star experiences. I’ve bought three Escapes from this dealership but just recently purchased a 2020 Ford Escape, in November. My car sa continued 5 star experiences. I’ve bought three Escapes from this dealership but just recently purchased a 2020 Ford Escape, in November. My car salesman was Chad who went above and beyond that day making sure I got a car I loved and has continued to be available for questions on my car. I recently had a small issue and he made sure to put me in contact with Scott in charge of service who continually goes above and beyond helping me over the years with my service needs. Recently Wes was my service associate who helped me in ordering a accessory and then went above and beyond assistance in installing it for-me as I have a disabling condition and he would not accept a tip so I am leaving this as public record of his care and compassion and true professionalism. I thank all those mentioned here and include them in noting their professionalism. It’s not just a job for them and Thoroughbred Ford on the Boardwalk, and they continue to have my respect. More