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Thoroughbred Ford

Kansas City, MO

4.1
366 Reviews

8501 N Boardwalk Ave

Kansas City, MO

64154

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366 Reviews of Thoroughbred Ford

January 11, 2021

Been doing business with thoroughbred for years now. Cole was able to get me the vehicle I need and get me a good deal on it too!! More

by Jacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Harrison
January 11, 2021

My wife and I have been buying our vehicles at THOROUGHBRED FORD in Kansas City, Mo. for the past 3 years and the Sales Consultant is Cole Harrison Cole has always meet our needs in a vehicle and More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Harrison
December 27, 2020

Rip off dealership. Suspected of damaging vechile while in for service. Wanted $1152 to repair that damage. I got it fixed for $200 at metro speedometer. So Ford was trying to charge a quadruple markup. More

by Unhappy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin andBrian in service
Jan 05, 2021 -

Thoroughbred Ford responded

Mike, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Please give us a call at (816) 505-1818 and we will do our best to make this better. We hope to hear from you soon.

Jan 05, 2021 -

Thoroughbred Ford responded

.

Jan 13, 2021 -

Unhappy customer responded

I called and spoke to service for resolution. Was told would speak to management regarding issue. Two weeks no response. Going to corporate and small claims court. I would never do business here unless you are a tool.

December 18, 2020

Thoroughbred Ford is always courteous, timely, thorough, and doesn't try to sell me something I don't need. They are very good to explain things as well. More

by lh19464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Adams
December 08, 2020

Love the service my vehicles get at Thoroughbred Ford! Spencer's team does an excellent job! Their great service fast turnarounds and unbeatable pricing offer a great customer experience! 5 stars! More

by jonathantbernard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spencer
December 03, 2020

Thoroughbred Ford and Harold Dorsey made the purchase of a new vehicle enjoyable!! Fast, accurate, nothing hidden and so easy to do business with!! I’m so glad I know Harold - he is a rare gem!! More

by Karenssage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Dorsey
November 15, 2020

I have never had many problems with the dealership, had a couple of service and George took care of them with no issues. I will continue to purchase from this dealership More

by Bbfab1022
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
George O'Sullivan
November 03, 2020

My family has been buying cars from George for over 16 years now. He is truly the best! Sometimes my circumstances have been truly challenging and he has always gone the extra mile to make sure to get a More

by David
Recommend Dealer
Yes
Employees Worked With
George O'Sullivan
October 28, 2020

He was kind and very helpful very pleased with his service. He went beyond what I expected. Great deal we got what we got the suv we wanted. More

by Armando
Recommend Dealer
Yes
Employees Worked With
Joe Ruth
October 24, 2020

Kevin Adams went the extra mile to help, he follows up and has great customer service skills. Great job and I am grateful. for Kevin. More

by Bob Painter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NIck , Kevin Adams
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