Three County Volkswagen

Employees are friendly and informative. Willing to go out of there way. Repair was found quickly and fixed the right the first time. I'll return again. of there way. Repair was found quickly and fixed the right the first time. I'll return again. More

Just bought a used car from them in December and everyone was great! Started by shopping online and made an appointment fast and easy. Car was as promised when I arrived. Would definitely recommend. was great! Started by shopping online and made an appointment fast and easy. Car was as promised when I arrived. Would definitely recommend. More

The service department is just out to screw you, do NOT go to this dealer for service unless its 100% covered under the warranty. My daughter's VW 2009 Beetle was in less than 90 days ago, and we spent $1 go to this dealer for service unless its 100% covered under the warranty. My daughter's VW 2009 Beetle was in less than 90 days ago, and we spent $1500.00 on front end repairs including a wheel alignment and replacing tires. The car goes in to replace a light bulb for the blinker (2nd one in a year), not covered under the warranty. They tell me the car needs all this work including a wheel alignment and tires. They want to take the back tires off and put them on the front of the car and put new tires on the back of the car and do a wheel alignment. My question is don't you look at history repair records and I am told no, the technician just recommends work to be done. I am beyond pissed, I told Matt their service manager that now they are loosing thousands of dollars because they are trying to either do work again that was done 3 months ago, or 3 months ago the work was never done. I also needed a battery since the car is 4 years old, guess what, 1 year warranty on a battery? Too bad the battery was already done before I told them to stop working on the car. I would have had them do no work on the car. I also asked how do I know the battery the installed is new, there is no date on the battery. He had no answer for that question at all. Now I will bring this car to a local mechanic in town, ETD, a reputable mechanic. This dealership is supposed to be a local dealership in the middle of town, well they really know how to screw people. More

Followed up after service from 2012, for defected seatbelts. Had a spark plug misfire diagnose which, the dealership was upset that I would fix myself. I have a work order from 2012 that the diagnose seatbelts. Had a spark plug misfire diagnose which, the dealership was upset that I would fix myself. I have a work order from 2012 that the diagnosed as faulty seat belt in the rear, they never called me back. And when I tried to settle this issue they claimed that I would have to pay a $50 fee under my certified pre-owned warranty, even thought my work order states that it was diagnosed under my original 336 new car warranty. They claim I now have to pay a $50 deductible because of their non follow up mishap. I have 2 disabled children and if an accident should happen, it will be a liability of Volkswagen or the dealership for this mistake. They also seemed quiet upset that I would preform my own 40,000 mile service. I am a member of SEMA. And we have the right under law to use our choice of parts and who installs them. This will be my last Volkswagen and would never use this dealership again because the service department is looking to rake you over the coals. After sales is more important than price. STAY AWAY FROM THIS DEALERSHIP! More

William was beyond helpful! In 5 years of me buying cars he has been the BEST Salesperson I have had the pleasure of doing business with. He's is so kind and helpful. It's hard to find people in Car Sales l he has been the BEST Salesperson I have had the pleasure of doing business with. He's is so kind and helpful. It's hard to find people in Car Sales like him these days! He's the only reason I came back to buy. THANKS WILLIAM! More

Jose was a pleasure to work with. This was definitely the first great experience I have had buying a car. I have always had Volkswagons and had terrible dealerships in the past. This was clean and easy. the first great experience I have had buying a car. I have always had Volkswagons and had terrible dealerships in the past. This was clean and easy. More

The salesman [ Frank ] was very courteous and helpful. The bus. mgr. Jeff LaPoff worked very hard to secure the best financing. I recommend this dealership for their professionalism and friendliness and The bus. mgr. Jeff LaPoff worked very hard to secure the best financing. I recommend this dealership for their professionalism and friendliness and for making the purchase an enjoyable one. NmC More

Everyone was helpful, reliable, courteous, and professional. I could trust that the dealership has my best interests in mind and walked away with a great deal and car. Each person I dealt with, professional. I could trust that the dealership has my best interests in mind and walked away with a great deal and car. Each person I dealt with, followed up to make sure I was pleased with the sale. I would recommend Three County Volkswagon to all my friends and family. More

I had a fantastic experience with Three County Volkswagon. After being laid off from my job and losing my company vehicle I called and spoke to Jeff LaPoff. I told him I was looking for a used a Volkswagon. After being laid off from my job and losing my company vehicle I called and spoke to Jeff LaPoff. I told him I was looking for a used and reliable vehicle with low mileage and good gas mileage. Within 15 minutes Jeff called me back and said he had a car for me that had recently come in on a trade. My husband drove me to the dealership where Jeff showed me that the 2008 vehicle had records of every 3000 mile oil change, new tires and new brakes. I was thrilled. Within just a few hours of losing my job I was mobile and felt great about the purchase, buying the extended warranty that Jeff recommended for added security. Additionally my husband purchased a used Jetta TDI that he had been eyeing up for some time, trading in his Toyota Sequoia. Jeff was able to get both of us better loan rates than our own banks offered. The service was quick and friendly. I would highly recommend Three County Volkswagon for their professionalism. We both got great deals and love our vehicles. More

I leased a 2012 Beetle from Three County. The car had 3000 miles on it and the windshield cracked as my daughter pulled the car into driveway so I could wash it. Apparently cracked due to a combination o 3000 miles on it and the windshield cracked as my daughter pulled the car into driveway so I could wash it. Apparently cracked due to a combination of it being approx. 90 degrees out and cold water from hose. I heard the windshield crack when as she pulled in driveway while i was beginning to spray the car with water. I took the car to Three County and told Matt what happened. He began to inspect the car with a magnifying glass looking for stone chips. Apparently he didnt believe me. He even had another service advisor look at the windshield and they concluded that there was stone chip, which is ridiculous because I was standing outside the car and heard and saw the windshield crack when it did. No rocks or stones caused this crack. I contacted VW directly on my own and they had me take the car to another dealer. It was inspected by the other dealer who concluded that the windshield cracked due to the water and heat and not a stone chip. They then spoke with VW and the customer rep stated that VW would pay for the replacement, since the windshield should not have cracked like it did. I will never go back to Three County since they treated me as if I was lying about how the windshield cracked and didnt even offer to try to have VW cover the replacement. Matt only seemed interested in attempting to prove that a rock chip broke windshield. I'm glad that VW had me take to another dealer who ultimately agreed that rocks did not cause this damage. More