Three County Volkswagen

GREAT SALES PROCESS I PURCHASED A NEW JETTA FOR MY SON AND WHEN I CAME IN JAMES HAD APPROACHED ME. I WASNT GONNA GET A CAR TODAY BUT I DID BECSUSE THE SALES MGR ERNIE BA I PURCHASED A NEW JETTA FOR MY SON AND WHEN I CAME IN JAMES HAD APPROACHED ME. I WASNT GONNA GET A CAR TODAY BUT I DID BECSUSE THE SALES MGR ERNIE BASICALLY GAVE THE DEAL OF A CENTURY THANKS THREE COUNTY DAVID RAMOS More

where is my windshield wiper blade? All service seemed to be good until I drove off... and I notice I only have the driver's side blade on... I called the service and they transferred All service seemed to be good until I drove off... and I notice I only have the driver's side blade on... I called the service and they transferred me to the service manager... all he had to say was that I did not have the blade when i drop off the car... it was raining when i dropped it off... and all wipers were fine... only when the car was in service the passanger side blade was missing... service manager blamed me for bringing the car without the blade... when i kept explaing this service manager sarcastically says that then his guys were wrong... since i DO have $44 bucks to spend on blades, i did not want to keep on fighting this guy... good luck THREE COUNTY... PS: everybody else at the dealership were good... shuttle driver, casheir, etc More

worst service ever seen took my Routan for DVD repair. charged for the diagnostic fee but did not identify/solve/rectify the problem. Rude customer service. PLEASE DONT GO. T took my Routan for DVD repair. charged for the diagnostic fee but did not identify/solve/rectify the problem. Rude customer service. PLEASE DONT GO. THEY CHARGE YOU FOR NOTHING to COVER the salaries More

GREAT DEALERSHIP THE SERVICE WAS HANDLED VERY WELL WHILE PURCHASING OUR CAR FROM JOSE APONTE. JOSE AS WELL AS ALL THE OTHER EMPLOYEES AND MANAGERS WERE GREAT TO WORK THE SERVICE WAS HANDLED VERY WELL WHILE PURCHASING OUR CAR FROM JOSE APONTE. JOSE AS WELL AS ALL THE OTHER EMPLOYEES AND MANAGERS WERE GREAT TO WORK WITH. THEY MADE THE TRANSACTION VERY PLEASANT. More

Amazing service I got a cal from James from sales today and was told I came up on his list to get out early. So I said I love the Jetta and he got me out of my car t I got a cal from James from sales today and was told I came up on his list to get out early. So I said I love the Jetta and he got me out of my car today and into brand new Jetta 7 months early I was thrilled he gave me new Jetta heated seats n back up camera thank you for delivering the car! Thanks Ernie n James I will send everyone to you guys! More

Great customer service This dealer was by far the best around. My salesman was there victor giusfredi. He was extremely knowledgeable about there product line. I would re This dealer was by far the best around. My salesman was there victor giusfredi. He was extremely knowledgeable about there product line. I would recommend this dealer and salesman to anyone. I will definitely be going back in the near future to purchase another vehicle More

Very Positive Service Experience I needed a late afternoon last minute service appointment this past Saturday, 9/26. Just a few hours earlier the battery of my 2011 Jetta with 104000 I needed a late afternoon last minute service appointment this past Saturday, 9/26. Just a few hours earlier the battery of my 2011 Jetta with 104000 miles suddenly died. I had been advised by AAA to invest in a new battery immediately after receiving a jump. I called several Volkswagen service departments including the one 15 minutes from my home. Three County offered the best price and was actually running a special on batteries and installation. It was 2:52 pm when I spoke to Matt at Three County Volkswagen to make an appointment. I was advised that I needed to arrive to the dealership by 3:30 because that was the time the workers would start going home. I live about 30 min away and did not arrive until 3:40. I was expecting to be turned away, but Matt, the service manager, warmly greeted me and said we have been waiting for you. Within 15 minutes I had a new battery for my Jetta and I was able to continue with my very busy agenda for the day. I was very appreciative and extremely impressed with both the outstanding customer service and servicing of my car. I have leased or purchased a total of four Volkswagens in the past fifteen years. I have had my cars serviced at many different Volkswagen service departments over the years and none of them compare to the high quality of service and competitive pricing that is offered by Three County. Volkswagen. More

2009 Passat Dont buy preowned here. ripped off , cracked axles , suspension shot , fuel system failures. Had to trade in my beloved passat with only two years l Dont buy preowned here. ripped off , cracked axles , suspension shot , fuel system failures. Had to trade in my beloved passat with only two years left. Service no help , lied again and again. Financially a mess now. Not vws fault , I completely blame the dealership. They wouldn't even help me get into something else . . . Dont buy here. More

dishonest Will never buy here again. Major issues with my VW. Lied told me they never heard of issue happening. I did some research called again gave the same Will never buy here again. Major issues with my VW. Lied told me they never heard of issue happening. I did some research called again gave the same info the same person told me they know about. Could cost up to 2500 , Then told me it could go as high as 4500. Asked Sales manager to help get into something else , just wanted fair value ,they did not want to help at all. I dumped the car and am now crushed financially. HATE THEM NOW. More

Honest salesman We were there 2 times and dealt with Stan B. The first time was about a lease of a new Jetta but we just could not afford it although Stan worked the We were there 2 times and dealt with Stan B. The first time was about a lease of a new Jetta but we just could not afford it although Stan worked the numbers with us. We went back a week later and purchased a preowned car with Stan who again was very patient with us and worked the numbers to the best of his ability. I would go back to this dealership and work with Stan in a heartbeat. More