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Three County Volkswagen - Service Center

Lyndhurst, NJ

4.7
1,796 Reviews

1,796 Reviews of Three County Volkswagen - Service Center

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January 30, 2023

The personnel at this dealership is very friendly. They take good care of my car and always remind me of any services that need to be done to keep my car in good running condition. It was easy to get More

by MARPAP49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2023

I called for parts. The rep was rude on th phone, when I get there for pick up, and raise the issue to the service manager but didn’t seem like taking any action nor More

by TOUFIK.BOURMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Kuczek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Three County Volkswagen responded

Good morning. Thank you for taking you time to leave us a review. That situation has addressed with that individual, as well as the entire staff. I do apologize to you for any issues, or misunderstandings on my part. I do thank you for your business. Please stay well. Matt - Three County Volkswagen Service and Parts Director.

January 25, 2023

The branch was accommodating and they really fixed my car. Friendly staff too. I always bring my car to them More

by SANPEDRO2012.ESP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2023

Very good service and very friendly. Never feel like I’m getting ripped off. Highly recommend! More

by JAIME0980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

Very efficient work performed very good time of completion was on schedule Very clean waiting area More

by KONIBARCLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

very friendly staff. clean facility and they serviced my vehicle in a timely manner and were clear about future service timetables. More

by jmgiardano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

Nice small local place. Wish they had more things to do while you wait, but very good service More

by JOSEPIGUAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2023

They need to pay attention to detail because I was given the wrong work order. More

by fishes3962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
January 13, 2023

Professional staff, huge lot, service bay, new & used cars, shuttle service, will drive the customer home & pickup. More

by JOEBATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2023

I cannot think of something good to say about service at this place. Incompetent! Costly. Aggravating. More

by REMDOG415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Kuczek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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