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Three County Volkswagen - Service Center

Lyndhurst, NJ

4.7
1,796 Reviews

1,796 Reviews of Three County Volkswagen - Service Center

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November 28, 2020

Took care of my issue right away. They even checked in on the weekend to ensure I was not having any additional problems with the vehicle. More

by D_VENEZIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2020

Always prompt professional service whenever I bring my tdi Jetta sport wagon in for service. The dynamic trio of Matt, Greg and Toni Ann ensure that my service appointment is done right the first time. More

by FRANKLAVIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni Ann
November 26, 2020

Excellent!!! Greg & Matt always will work with you the best they can to help you out!!! The Service was always very good, this is our second vehicle from them. Toni also is very excellent!!! More

by MsVersace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2020

Service was great, but you guys killed me on Labor, what was supposed to be a 2 day service, turned into 6 days. Everyone in the Volkswagen community was outraged that I was charged over 2 grand for the wor More

by DLANOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Three County Volkswagen responded

Thank you for your review. We greatly appreciate your feedback. The repairs you had done do take some time. The Technician doing the repairs was being very through on your vehicle, which took more time. When the repairs involve a drivability issue and oil leak, I would rather the repairs be completed correctly than quickly. We do appreciate your years of business with us. Glad we were able to provide a discount to this repair as well as provide a no cost loaner car to you while car was being repairs. i do thank you for your business. Please stay well! Matt - Three County Volkswagen Service and Parts Director,.

November 23, 2020

Excellent service in every possible way. Staff in service department are very capable and easy to deal with. Greg does outstanding work. Will definitely go back again for additional service appoint More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2020

Very Friendly and attentive. Fantastic staff !!! I would recommend and refer to you anyone looking to purchase or service their vehicle with pleasure. Thank you !! More

by LFERMAINT214@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Three County Volkswagen responded

Thank you for the review! We greatly appreciate your kind words! Please stay well! Matt - Three County Volkswagen Service and Parts Director.

November 20, 2020

We came in for the annual oil changes in both of our cars. Everything was smooth and professional. Thank you for taking care of us properly and responsibly in these trying times. More

by AJOSHI15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2020

I had great experience while doing maintenance. The service is quite good and guys are warm hearted. Appreciate the shuttle service and it’s quick More

by WANGWENDA1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2020

Everyone I worked with in there had an awesome attitude and were very professional. Got the work done in a timely manner and didn’t have to wait long for an available appointment. I’d go back! More

by KARLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Briones - 5 stars
November 16, 2020

The dealership was safely set up for the pandemic and I felt comfortable throughout my visit. The service was fast for the repair I needed. More

by JIMBINDER17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Deo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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