Three Rivers Chrysler Jeep Dodge Llc - Service Center

My experience with the service department at Three Rivers Jeep is always a positive one. Mike in service is amazing and Rae at the checkout desk is a lovely person. Thank you Jeep is always a positive one. Mike in service is amazing and Rae at the checkout desk is a lovely person. Thank you More

Mike Labishack and everyone in the service department are the best every time I need something done there fast and efficient the best every time I need something done there fast and efficient More

They really did a great job changing my oil and rotating my tires. Thank you! my tires. Thank you! More

Service Team and Technicians are top notch. They assist you in all ways. Very knowledgeable and take the time to answer your questions. Kudos to all! They assist you in all ways. Very knowledgeable and take the time to answer your questions. Kudos to all! More

The area was clean and comfortable to wait for my car. The workers were knowledgeable and personable, both important to me. The workers were knowledgeable and personable, both important to me. More

A simple hose replacement cost me over $1,000. 00! Will never go back! They even lied about hours of service as said open until 4:00 pm on a Saturday and was towed there because of that!! Closed 00! Will never go back! They even lied about hours of service as said open until 4:00 pm on a Saturday and was towed there because of that!! Closed at 2:00 pm and gentleman at desk said probably a hose and a little over $125.00. Then this same man got defensive and said he could put the hose in my back seat when I questioned why so much. Criminal what they charged!! Probably because I’m a woman and towed in!!! More

TERRIBLE SERVICE DEPARTMENT: I took my Jeep in for inspection and alerted the service manager to an issue with the fog light switch. They say they checked it, and passed it for inspection. The next da inspection and alerted the service manager to an issue with the fog light switch. They say they checked it, and passed it for inspection. The next day my battery was dead. The garage I took it to said the multifunction switch was broken and had to be replaced. My vehicle should not have passed inspection. I do not recommend Three Rivers Jeep. More

Poor Customer Service, Lack of Information I have purchased multiple vehicles with this dealership, along with close to a dozen referrals. I have always taken my vehicles to the service departm I have purchased multiple vehicles with this dealership, along with close to a dozen referrals. I have always taken my vehicles to the service department for oil changes, tire rotations, inspections, etc. I was told for the duration of my lease to help maintain the vehicle that I would receive complimentary oil changes, tire rotations, and alignments and was never forewarned of an "expiration date" on these services. I took my Jeep in for inspection and had my routine oil change, tire rotation, and alignment done as well and still was never told any of these services had expired. When asked about the services and why I was never informed of any of this expiring the only response I had gotten was, "Well, sorry". I am close to 8 years with this dealership and never have I ever received such poor customer service in the service department. My inspection in 2019 was less than $100, this year, since no one felt the need to inform me of an expiration date, my bill was close to $400. I would highly recommend looking at a different dealership that can be more informative to their customers. More

Refused to work on older Jeep Cherokee. I called to have an check engine light looked at and dealer refused to look at my Jeep Cherokee 2001. I can not believe dealer had a right to refuse t I called to have an check engine light looked at and dealer refused to look at my Jeep Cherokee 2001. I can not believe dealer had a right to refuse to work in their own products! Nothing older than 10 year old was what service department stated! More

The worst. Mike was such a jerk “I didn’t sell you anything.” After I presented the “We Owe” paperwork to him. Not sure why they haven’t fired him. They don’t even have a car wash nor has my NEW vehi anything.” After I presented the “We Owe” paperwork to him. Not sure why they haven’t fired him. They don’t even have a car wash nor has my NEW vehicle been washed by the dealership, even when purchased. First oil change is Free but the required tire rotation is $24. Oil Change is normally $40 - again Mike was a Jerk. Didn’t even know if the factory required this. More