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Thunder Basin Ford

Gillette, WY

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18 Reviews

1100 W. 2nd St.

Gillette, WY

82716

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18 Reviews of Thunder Basin Ford

July 21, 2022

Dustin Fallon was very helpful and patient with me as each time I came to look for my new vehicle and battled with myself over what I wanted & what I needed. He recognized the struggle and showed me my t More

by Katrincrow1
Recommend Dealer
Yes
Employees Worked With
Dustin Fallon
September 06, 2021

Techs apparently need to go back to school said my brakes and rotors was fine twice even though it squeaks like crazy and the pads show uneven wear badly and rotors have grooves wore on them but they are Fin More

by Bmcdonald2290
Recommend Dealer
No
Employees Worked With
Sarah bacon
June 06, 2021

Enjoyed working with Dustin at Thunder Basin Ford! They were fast, efficient and straight forward with me. I wish other dealers in my area were as good! More

by Joe
Recommend Dealer
Yes
Employees Worked With
Duastin
April 26, 2021

Bought a used 2018 F-150 from them. Buying process was easy drove the truck home that day. unfortunately the engine and maintenance lights came on the next day and I had it towed back to the dealership. H More

by T. Asay
Recommend Dealer
Yes
Employees Worked With
Mark
November 09, 2020

My truck had been totaled and Dee and the staff made sure to make the process of getting into a new one was done quickly and easily! Could not be happier with how smooth it went and I absolutely love my new More

by jessicaj.evenson
Recommend Dealer
Yes
Employees Worked With
Dee
July 29, 2020

Outstanding service department and Service Manager While on an extended RV trip from Florida through Wyoming we had a mechanical issue that took us off the road and left us in despair. Thunder Basin Fo More

by edbowden
Recommend Dealer
Yes
Employees Worked With
Jason Praus
July 14, 2020

Great Dealership Stayed in Gillette overnight on my way home to Wisconsin when getting ready to leave the next morning my check engine light came on on my new f350.Sa More

by pbn139
Recommend Dealer
Yes
Employees Worked With
Sarah,Jake
June 25, 2020

We greatly appreciate the quality service that we received from Thunder Basin Ford over the past four days. First, I appreciate Bill Stone who stood by us throughout our ordeal. We arrived at 11:45 More

by Brian and Lynn
Recommend Dealer
Yes
Employees Worked With
Bill, Jason (service manager), Rodney, David and Sam (mechanics) Paula and Amy
December 17, 2019

Terrible The service department is a bunch of people that don't care, they just simply don't care about the customer. My 2015 Ford F-150 with low mileage devel More

by Ken
Recommend Dealer
No
Employees Worked With
Jason
September 13, 2019

Worst place to take your vehicle for work I made an appointment 3 weeks in advance to have my power steering pump changed and to have my window fixed because it would not roll down. I show up More

by Kristi
Recommend Dealer
No
Employees Worked With
Brittany, Sara, Chantelle, Danielle
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