
Thunder Chrysler Dodge Jeep Ram
Bartow, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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That Brian is a nice guy. I would recommend buying your next vehicle from Brian. I would recommend buying your next vehicle from Brian. More
Horrible service department. Need to fire all again and start over. Service manager first. Won’t be coming back or buying anymore vehicles there Need to fire all again and start over. Service manager first. Won’t be coming back or buying anymore vehicles there More
Damaged my left front hubcap on my Ram 3500 during tire rotation. Technician knew the hub cap was damaged but placed back on my truck. I caught the issue on road trip day after dealer serviced my vehicle. rotation. Technician knew the hub cap was damaged but placed back on my truck. I caught the issue on road trip day after dealer serviced my vehicle. More
Everybody at the dealership treated me pretty well. My dealer salesman was George and he was pretty nice. The only problem was his product knowledge on a Chevrolet was very minimal. The manager, Bob, w My dealer salesman was George and he was pretty nice. The only problem was his product knowledge on a Chevrolet was very minimal. The manager, Bob, was pretty nice to me also. The problem I had with the dealership was they bought a auction vehicle and apparently they did not check it out before they put it on the floor. The second day I had it I had to take it to a Chevy dealer near my home because it would not run right. It turned out it needed almost $5,500 worth of work to make it decent again. Whoever put in the head gasket put it in backwards and it was running like crap. I just think they should check their vehicles out a little better than they do before they sell them on them market. It took me 3 days of running around and I still was not satisfied. I spent hours at the dealership waiting for them to figure out what was wrong. I'm not sure if the guys in the back were very honest to me. I finally got fed up and took the vehicle and traded it in for a Ford truck which is very beautiful and perfectly maintained. I probably lost a few thousand dollars on this deal but I'm very glad to get rid of the vehicle that I bought from thunder. It just was not a very good experience for me and I've never been one to give a bad review unless it was necessary. This review is kind of in the middle. The people were nice but the vehicle was not. It makes me hesitant to deal here again. More
Communication is absolutely horrible. They were only suppose to keep my vehicle for the day to put a new seatbelt fastener in which had to be ordered so this was the second appointment. They were only suppose to keep my vehicle for the day to put a new seatbelt fastener in which had to be ordered so this was the second appointment. They kept the vehicle over night and did not return any of my calls to get a status on my car. The next morning I tried again and left a message, which was not returned. I then called a spoke to the new car sales manager and he said he would check on the status of my car. A short time later I received a call from the service department advising my vehicle would be done by 6 pm. The service department here is a joke and I will not use them again. This is the third time I have had a problem with them. I thought they would improve, that is not the case. Avoid this service department and go else where! More
The dealership is awesome. Everyone we encounter from sales to service or great very customer oriented and made sure all of our wants or met. Everyone we encounter from sales to service or great very customer oriented and made sure all of our wants or met. More
Superior customer service and care is what they do, expert and professional attention for those looking for the best. Ask Luis Peña........he knows! expert and professional attention for those looking for the best. Ask Luis Peña........he knows! More
Tim Lacey was my salesman and I commend him for superior customer and taking the time to work with me. From our contact to the test drive and then closing the deal. This is my second purchase and then Tom E customer and taking the time to work with me. From our contact to the test drive and then closing the deal. This is my second purchase and then Tom Edwards 2006 Chrysler 300. I’d recommend this dealership to all others, my experience was great! More