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Thunder Chrysler Dodge Jeep Ram

Bartow, FL

4.4
827 Reviews
Welcome to Thunder Chrysler your premier Chrysler Dodge Jeep RAM Dealership in Bartow, FL! Thunder Chrysler is the premier Chrysler Dodge Jeep RAM dealership in Bartow, FL. We pride ourselves in providing an excellent customer experience to the people of Bartow and the surrounding areas such as Lakeland, Brandon, and Plant City, FL. Located on West Main St. Thunder has been providing a quality car buying experience to the people of Central Florida. Here at Thunder Chrysler we treat our customers like family, so no matter your car need whether you're trying to purchase a new vehicle or just need an oil change feel free to contact us anytime! The thing about car buying that makes it such a hassle is the time and research it takes to find the right vehicle for you and your family. That's why we do the hard work for you! Our team of sales experts can figure out what model car, truck, or SUV would be the perfect fit for you. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1425 W Main St

Bartow, FL

33830

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Showing 827 reviews

April 26, 2024

Got us in quickly, and did a great job. Everything went just as it should have. More

by michellg
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service Advisor
April 26, 2024

Amazingly quick purchase of our Jeep Gladiator. I spoke with Craig Smith that I was interested in this vehicle I saw on line. The entire process was smooth and efficient. I highly recommed Thunde More

by lsmith38
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Craig Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Service is always professional and courteous. Don't mind waiting during oil changes. Prices are reasonable. More

by mjspaints
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dalton Lease
April 25, 2024

Oil change took a long time. Part was ordered a month ago and still not in. Called and they said would get back with me on timeline and never did. More

by d.k.peter
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Dalton Lease
April 24, 2024

I had an appointment at 10:30am, I didn’t leave the dealership til 2pm. I guess they forgot about me and it took about three hours for an oil change. Absolutely ridiculous if I didn’t have lifetime oil More

by mr.washingtonjr
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
I don’t remember the name of the service advisor
Apr 26, 2024 -

Thunder Chrysler Dodge Jeep Ram responded

Dear Mr. Washington Jr., Thank you for taking the time to provide feedback about your recent service visit at Thunder Chrysler. We sincerely apologize for any confusion and dissatisfaction related to the wait time you experienced. Our records indicate that your scheduled appointment was at 10:00 AM, and unfortunately, it appears there was a delay with your arrival, as you were checked in at 11:17 AM. This delay resulted in approximately 20 vehicles already in line ahead of yours, which contributed to the longer wait time. We completed the service on your vehicle at 12:59 PM. We understand how valuable your time is and we regret any inconvenience this may have caused you. We appreciate your patience, especially given that your late arrival inadvertently extended the service time. Thank you for your commitment to our dealership through the lifetime oil changes program. We value your continued patronage and are looking into ways to enhance our communication and scheduling system to better serve you and prevent similar situations in the future. Should you wish to discuss this matter further, please do not hesitate to contact us directly. We are here to ensure your satisfaction and hope to welcome you back under better circumstances. Feel free to reach out to our Service Manager, Chris Purvis, at (863) 533-0793 ext.201.

April 24, 2024

They maintained excellent communication throughout the repair process as well as performing great service on my vehicle. More

by joe.keathley
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mark Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vandesande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Quinn
April 24, 2024

very happy . . very good assistance .. I like working with you .. Josue .. Freddy and the others More

by OSBIELJESUS
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Recommend Dealer
Yes
Employees Worked With
Josué.. Freddy..
April 24, 2024

Thunder Chrysler Dodge Jeep Ram. Thank you for the good service and quality you have always given me.. More

by cmrtechchacon
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Frank
April 24, 2024

Service department was very quick in getting all my service work completed. The customer service during check in and check out was very professional. More

by lprhoden
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service Department - Dillon - 5 stars
April 24, 2024

It was easy to get an appointment, fast service while there, very friendly staff. Just like it's supposed to be! More

by michellg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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