Thunder Chrysler Dodge Jeep Ram

I took my vehicle to be serviced at the dealership. It was for oil change, tire rotation and diagnosing another non-essential issue. When I left my car I was given no information. The gentleman who che It was for oil change, tire rotation and diagnosing another non-essential issue. When I left my car I was given no information. The gentleman who checked me in was writing my information on the corner of a calendar which should have been my first clue in that this was not going to go well but I figured this systems were down and they would just put the information in when they got them back up. After not hearing anything all day about my vehicle and when I called I was told that the service desk was closed and they didn't know the status of my vehicle. Nowhere did I agree to weave my vehicle overnight, especially when it wasn't going to be just overnight as it was a Saturday and they weren't going to get to it until Monday. It took an hour for them to get a hold of anybody to figure out what was going on and the whole time they're leaving the poor sales manager Bob to deal with their mess . Then they said on Monday that they're currently running two to five business days to have a car diagnosed. That's not even having it completely done. Then one person tells us that the oil change and tire rotation was done and then we call and check with the manager. And no it hasn't even though they had the vehicle all day Saturday. Over the phone the manager appeared to want to speak with us and possibly give an apology for the situation that we went through but pretty much just said it is what it is and review what you want. I understand he's a brand new manager but apologies do go a long way and would have at least would have made me consider another chance. DO NOT GET SERVICED HERE More

This dealership was awesome! Keith was the BEST salesman and refused to let us get out without a new vehicle (which i loved). He got me the absolute best deal for a 2023 Jeep Gla Keith was the BEST salesman and refused to let us get out without a new vehicle (which i loved). He got me the absolute best deal for a 2023 Jeep Gladiator. He went above and beyond for me!!! More

My advisor, Jason was great! He was able to fit my vehicle in for maintenance quickly. He was able to fit my vehicle in for maintenance quickly. More

Just purchased my 2nd vehicle! Love this place! My dealership for life! Thank you! Love my new 2024 RAM 4x4 Love this place! My dealership for life! Thank you! Love my new 2024 RAM 4x4 More

We were late for our appointment and were still greeted with a smile! Service was complete in an hour and they even washed the car. with a smile! Service was complete in an hour and they even washed the car. More

When I arrived it took me a bit to get to an advisor and be acknowledged even though I had an appointment however once with an advisor he was very friendly and helpful and I had a great conversation with Sa be acknowledged even though I had an appointment however once with an advisor he was very friendly and helpful and I had a great conversation with Sarge while I was waiting and one other lady employee to help pass the time and made me feel at home as I am new to your dealership now that I have a jeep. More

Friendly and fast. Worked very well with my credit rating and was very appreciated of this. The price was just right as well. Would do it again. Worked very well with my credit rating and was very appreciated of this. The price was just right as well. Would do it again. More

I had a great experience. The sales man made the whole process very easy. I would definitely recommend. The sales man made the whole process very easy. I would definitely recommend. More

Second vehicle I bought from Thunder and the first experience led me back for the second time. Great experience both times. experience led me back for the second time. Great experience both times. More

Very good service with a free car wash to boot! . The wait for a oil change and tire rotation was a bit long . The free car wash made up for it . The wait for a oil change and tire rotation was a bit long . The free car wash made up for it More