Tim Dahle INFINITI

All of the work that I requested was done perfectly and the cars that I brought in were returned on time. I was informed throughout the entire process. I am very pleased with the customer service exhibited the cars that I brought in were returned on time. I was informed throughout the entire process. I am very pleased with the customer service exhibited by Bernie, he made sure to answer all of my questions and was very detail oriented. I truly appreciate his level of professionalism, Bernie is the best! More

Truly the most nightmarish service experience of my life. Appalling communication, when I could get any, and so much disrespect that I had to send my husband in to talk to them. 24 hours after paying them f Appalling communication, when I could get any, and so much disrespect that I had to send my husband in to talk to them. 24 hours after paying them for a $3500 repair (that they had somehow failed to detect in all of their thousand-dollar routine service checks), my check engine light is on once again. The tech in their shop literally lied to me, telling me that the code was “probably just my battery” because my car had been sitting at the dealership for a month. A month!! Upon hearing my understandable frustration, the service department director was incredibly hostile to me over the phone. Apparently I’m just not appreciative enough that they failed to repair my car for multiple thousands of dollars. More

BEWARE! ! Very unprofessional company. Tim Dahle Infiniti, sell broken used cars, their broken enough to pass safety inspection but broken. They do not do ins ! Very unprofessional company. Tim Dahle Infiniti, sell broken used cars, their broken enough to pass safety inspection but broken. They do not do inspections of their cars apparently. Only after a few days of buying my car it immediately had issues, my rotors had a large lip on them and rusty brake pads. They had enough “mm” to pass but the car has a loud constant chirp, squeaking while driving. 2 things happen, 1. Either they falsely lied and they didn’t actually inspect the car prior to selling. 2. They knew about the large lip on the rotor and knew about the rusty brake pads but since it passed minimum safety check, they didn’t say anything. Either way, very sketchy company. As a buyer I would have ever never caught this unless I took this car to a different trusted autoshop to get inspected before purchase. They stated they did a pre-inspection prior to selling the car and I took it in for another inspection and they still didn’t catch the problem. Only on the third inspection they found the problem. They wanted to to charge me to replace the rotors and brake pads. More

Dealerships is great everyone was super friendly and super cooperative it was a good experience overall. My salesman Gavynn was awesome got me my car quick and efficiently super cooperative it was a good experience overall. My salesman Gavynn was awesome got me my car quick and efficiently More

I had an appointment and a young salesman greet us with a beautiful smile and sincere hand shake. This your man as not only knowledgeable but very curtieous. From start to finish, even when we didn't get the beautiful smile and sincere hand shake. This your man as not only knowledgeable but very curtieous. From start to finish, even when we didn't get the car at the moment, for issues we have to work on, we will be back to buy the car there. Thanks for having such a young knowledgeable salesman to help us. More

Luis, Auno, John and Mark were so great to work with. I came in to test drive a car and they helped me find a car the fit my needs so much better. Everyone was friendly and gave me the time to make the r I came in to test drive a car and they helped me find a car the fit my needs so much better. Everyone was friendly and gave me the time to make the right decisions. One of the best car buying experiences I have ever had. I absolutely love my new car! More

Service rep / Bernie was very polite and detail oriented. Everything I asked to be done were completed in time and was notified promptly when it was done. I’m quite please with him. They also did a very good Everything I asked to be done were completed in time and was notified promptly when it was done. I’m quite please with him. They also did a very good job washing and detailing the car. More

Great experience overall. We were compromising some of the stuff we wanted in a car to fit our budget, and thought we had the one we were gonna go with, but thanks to Luis lis We were compromising some of the stuff we wanted in a car to fit our budget, and thought we had the one we were gonna go with, but thanks to Luis listening to what we really wanted, he was able to find us the perfect car, still in our budget. We are super happy with it, and would probably be driving a car we didn’t love, if it weren’t for him. Everyone else that helped us along to way to buying it were also super nice and helpful. More

Salesman, finance and sales managers were great to deal with. Very nice people. The only thing that was bad was the complete detail I was promised, wasn't done. Showed up all excited to pick up my purchase with. Very nice people. The only thing that was bad was the complete detail I was promised, wasn't done. Showed up all excited to pick up my purchase and was bummed when I looked inside😞. Oh well....: More

Excellent, professional service. Easy to get an appointment and I waited for my car in the comfort of the customer lounge. Easy to get an appointment and I waited for my car in the comfort of the customer lounge. More