Tim Lally Chevrolet

Jim Z is the best! Whenever my lease is up, I call Jim Zabielski because he always takes great care of me. He is who I refer all of my family and friends to. He's honest Whenever my lease is up, I call Jim Zabielski because he always takes great care of me. He is who I refer all of my family and friends to. He's honest and hardworking. You won't find better. -Megan H. More

No nonsense! I went to Tim Lally Chevy when i was looking for a car for my wife. I had been to too many dealership's and I was tired of "bs" so I called and got J I went to Tim Lally Chevy when i was looking for a car for my wife. I had been to too many dealership's and I was tired of "bs" so I called and got Jim Z. on the the phone and ask him a few questions that everyone else screwed up. I surprised that he answered them correctly (stopped me from pruning up). So I told him I wasn't putting up with any sales shinanigans I wanted to be in and out straight forward. Jim assured me that there wouldn't be any problems or surprises, and he kept his word. Jim didn't sell a car that day he built a relationship. More

My Great Experience All of the staff here are extremely helpful and friendly. Jim Z really went above and beyond to help me look at all of my options and choose the car t All of the staff here are extremely helpful and friendly. Jim Z really went above and beyond to help me look at all of my options and choose the car that was best for me. He took the time to make sure my car buying experience was the best it could possibly be. I leased a 2015 Chevy Equinox and absolutely love my car! I could not be any more pleased with my car or my car buying experience! More

Henry Jablonski gets 5 stars! This was our second vehicle purchase with the help of our salesman, Henry Jablonski. He definitely had his hands full both times dealing with my wife This was our second vehicle purchase with the help of our salesman, Henry Jablonski. He definitely had his hands full both times dealing with my wife and I in helping us narrow down and come to an agreement on which vehicle we would buy. He goes out of his way to make the entire process an enjoyable one, whereas I have had some horrible experiences in the past at other dealerships. We will undoubtedly go back to look for Henry again when the time comes to do it all over again. More

The best buy experience I ever had My salesman was friendly,knowledgeable in the cars they sold and answer my questions before I e even ask the question like he knew what I was thinking My salesman was friendly,knowledgeable in the cars they sold and answer my questions before I e even ask the question like he knew what I was thinking he was truely the best salesman I ever had. Eric Brooks was. Such professional person will definitely come see him again More

So good I bought 2 cars! I had been looking for my dream car to come within my budget. I wasn't in a hurry and came in just to look and met Jimmy Z my salesman. They initiall I had been looking for my dream car to come within my budget. I wasn't in a hurry and came in just to look and met Jimmy Z my salesman. They initially didn't have something for me but he stayed in touch and finally a car came in that met everything I was looking for. I went and looked at it and fell in love. We did the paperwork and they actually delivered it to my house a couple hours later after detailing it. Jim Zabielski stayed in touch even after the sale. He even let me know a that a newer nicer model came in that was still within my original budget and I went back in and bought that on also. They have a good selection and have good communication with their customers and they just don't try to sell something that's on the lot. I would highly recommend this dealer to anyone. You won't be disappointed! More

Excellent service and everything was easy and smooth Eric Brooks has provided great service to me!! This is my second car that he has sold to me. He is great with explaining everything in detail and is Eric Brooks has provided great service to me!! This is my second car that he has sold to me. He is great with explaining everything in detail and is extremely knowledgeable about the vehicles. He is very understanding and has always worked with me to get the best price for my financial situation! More

Absolutely Ask for Alex Reed! We purchased a Sky Saturn today from Alex Reed. Alex was extremely professional and kind. I was very impressed at his quick response due to the fact We purchased a Sky Saturn today from Alex Reed. Alex was extremely professional and kind. I was very impressed at his quick response due to the fact that I found information about this vehicle just this morning via internet. Alex responded very quickly and we were at the dealership within an hour. I felt very welcomed upon entering the dealership and when I met Alex he was smiling and so accommodating to myself as well as my daughter and my mom. We were treated so very nicely and Alex kept checking on us while we were waiting for our paperwork to be completed. Alex is definitely an asset to the Tim Lally dealership and we would most certainly come back and buy another vehicle from him. I would rate our experience with Alex Reed to be exceptional and we are very excited to enjoy our new Sky convertible!! Kimberly Just More

WORTH THE TRIP I traveled six hours to find my perfect car at Tim Lally Chevolet. The salesman Alex Reed and the finance officer Jason were very helpful and patient. I traveled six hours to find my perfect car at Tim Lally Chevolet. The salesman Alex Reed and the finance officer Jason were very helpful and patient. my overall experience was great! More

Poor customer service warranty work I received a notice of recall for my vehicle. The notice from GM indicated the power steering and ignition needed to be replaced immediately they wer I received a notice of recall for my vehicle. The notice from GM indicated the power steering and ignition needed to be replaced immediately they were dangerous. The repairs were no cost to me and covered by the manufacturer. I called Lally to make an appointment. Lally indicated that they were very busy and I would have to wait at least 6 months to get the vehicle repaired. Lally indicated if I had an accident or the vehicle quit working due to the recall problems I could have the vehicle towed to their shop. They said they would look at it at that time. I made several attempts to have the matter resolved through GM's customer service line over several weeks. No help. I called the Ohio Attorney General's office and finally received some attention from Lally, not a phone call but the AG.indicating I could call for an appointment. By this time I had called Classic Chevy in Mentor and they made the repairs the next day. I will likely never go to Lally or recommend them for anything ever. They were less than helpful or courteous. I can see why there are so many negative reviews of this dealership. More