Tim Lally Chevrolet

No associated costs were explained before leaving my car for service. A loaner not being available when I had an appointment, and I’m leaving. 90k dollar truck is unacceptable. Upon completion, I couldn’t g for service. A loaner not being available when I had an appointment, and I’m leaving. 90k dollar truck is unacceptable. Upon completion, I couldn’t get any answers because the service rep left early and then was off the next day. I had to pay for a rental car 2 extra days because that person wasn’t at work which is ludicrous. I didn’t bring my truck to Rachel, I brought it to Tim Lally. That’s unacceptable. I shouldn’t have to wait til that person comes back to work to get answers, to know if my truck is ready, or know if I can pick my truck up. Total experience not pleasant More

every thing went well , everything was well orangized and professional. I love the hot chocolate. professional. I love the hot chocolate. More

My entire Service Department experience was smooth including communication. All went well all around. Thanks including communication. All went well all around. Thanks More

Needed a tire monitor replaced. Called the service department and they told me to come to the dealership as soon as I can. They are always there if any of my vehicles need servise Called the service department and they told me to come to the dealership as soon as I can. They are always there if any of my vehicles need servise. More

I bought my car at Tim Lally Chevrolet in 2017. I have taken it there for service every year since. They have friendly and competent staff in their service department. I usually wait there for oil I have taken it there for service every year since. They have friendly and competent staff in their service department. I usually wait there for oil changes. They have a nice waiting area with great amenities. Like soda vending, free coffee station and tv's to watch. More

CAME IN FOR A OIL CHANGE, WHEN DONE MATT TOLD ME CABLES ON MY 2021 C-8 NEEDED TO BE REPLACED, NO MENTION OF WHY CABLES NEEDED TO BE REPLACED OR TO SHOW ME WHAT WAS BROKEN DAMAGED ETC. MATT JUST WANTED ORD ON MY 2021 C-8 NEEDED TO BE REPLACED, NO MENTION OF WHY CABLES NEEDED TO BE REPLACED OR TO SHOW ME WHAT WAS BROKEN DAMAGED ETC. MATT JUST WANTED ORDER THE PARTS FOR $3K PRETTY MUCH A BLANK CHECK TO LALLY. IN FIVE YEARS THE TOP HAS BEEN DOWN 10 TIMES AT THE MOST, DOSENT SAY MUCH FOR GM QUALITY. $150 OIL CHANGE YOU WOULD THINK LALLY WOULD WASH THE CAR. IT'S LIKE A EASTER EGG HUNT FINDING YOU CAR IN THE LOT, NOT MENTION AS TO WHERE THEY PARKED IT. OVERALL GIVE YOUR SERVICE DEPT A "D"-MINUS More

Adam was very professional. I would highly recommend buying from him. Process was smooth and transparent. I would highly recommend buying from him. Process was smooth and transparent. More

I've done business Tim Lally Chevrolet before and it has always been a good experience. Everyone was very cordial. I was met by Adam Mays and I couldn't have asked for a better salesman. He was very has always been a good experience. Everyone was very cordial. I was met by Adam Mays and I couldn't have asked for a better salesman. He was very informative and helped me find the vehicle, color and accessories I was looking for. Others found the rebates and discounts that could be applied to the final purchase price. I was very satisfied with my purchase experience. More

I was in and out in a decent amount of time. Rachael kept me informed. Rachael kept me informed. More

I had a very good experience at Tim Lally. I had the unfortunate luck of having a car totaled in the recent hail storm. Worked with collision dept and they were great. Because of their service I had the unfortunate luck of having a car totaled in the recent hail storm. Worked with collision dept and they were great. Because of their service I decided to give them a chance to lease me a replacement car. Good job Lynn! Worked with Joey on the lease and agreed to get a Trailblazer. He also was great and easy to work with. Thanks Tim Lally! More