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Tim Lally Chevrolet - Service Center

Warrensville Hts, OH

4.4
194 Reviews

194 Reviews of Tim Lally Chevrolet - Service Center

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March 20, 2016

Excellent customer service Mr Devin Lindsey has made my buying experience easy and straight forward. He has done everything to make sure all my concerns were meet at the time of More

by Mr Boone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey
Mar 22, 2016 -

Tim Lally Chevrolet responded

Thank you and congratulations on your purchase! We are very pleased that Devin made your visit easy and straightforward, and we believe that's how every car buying experience should be. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Camille Parr cparr@timlally.com

March 19, 2016

I just loved my sales man-Chris Vasko I came in to get a oil change on my 2013 impala ltz..nothing wrong with it..Chris came by and was very personable and we just talked..He was new and I More

by CarlaMc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Tate , Chris Vasko
Mar 22, 2016 -

Tim Lally Chevrolet responded

Thank you for writing about your visit with us! We're happy to hear that Chris and Curtis were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again! Feel free to call us with any questions or concerns. Camille Parr cparr@timlally.com

March 03, 2016

Great Service I had my brakes serviced by them. I received great service and they were good people. I would definitely recommend them to others! I am disabled, the More

by Ted H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J. was my service advisor.
Mar 14, 2016 -

Tim Lally Chevrolet responded

Ted, thank you for sharing this great feedback with us. We feel our service department is what makes Tim Lally Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Regards, Camille Parr cparr@timlally.com

December 20, 2015

Great Service/Awesome Experience I have had nothing but positive experiences at Tim Lally. I have been a customer since 2007 when I leased my first (and only) car. Most of my interact More

by R.Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Curtis and the entire service department team ( I can't recall everyone's name).
Dec 21, 2015 -

Tim Lally Chevrolet responded

Thanks so much for the excellent review, Robinson! Matt and Curtis are key components of our team here at Tim Lally Chevrolet, and they will be very happy to hear about your comments. Please come back to see us if you need anything at all. Also, check our Facebook to stay in the loop with dealer events and special deals! Camille Parr cparr@timlally.com

November 15, 2015

Great oil change! Called Tim Lally Chevy at 7 in the morning and was able to get my car in at 7:30 a.m. Customer service representative Curtis was so helpful he got me More

by Jmolnar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Tate
Nov 21, 2015 -

Tim Lally Chevrolet responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. We are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Best regards, Camille Parr cparr@timlally.com

November 13, 2015

New tires I dropped my car off to get new tires and the process was very quick and easy, very important since I was trying to get to work on time. The car was More

by Teresa W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Wagner
Nov 21, 2015 -

Tim Lally Chevrolet responded

Thanks so much for taking the time to share your feedback with us! We’re elated to learn that our service team provided you with a quick and easy experience. We will be certain to pass along your comments to AJ and please come back and see us again in the future with anything else you might need. Take care! Best regards, Camille Parr cparr@timlally.com

November 08, 2015

Transmission computer We brought in the Chevy Cruze 2012 to find out what the check engine light was. We talk to a service professional Matt Nagy who helped me along the pr More

by Bman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
Nov 21, 2015 -

Tim Lally Chevrolet responded

Brian, we appreciate the time it took for you to leave us this wonderful feedback! It is great to know that Matt was of such help to you during your experience, and he is a valuable team member, indeed. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Camille Parr cparr@timlally.com

November 02, 2015

Excellent Service Service Advisor Vicki Lebovitz and mechanic Ray gave me top notch service on 10/21/15. Very pleasant, helpful, accommodating and knowledgeable. Than More

by DavidJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicki Lebovitz, Ray (mechanic)
Nov 08, 2015 -

Tim Lally Chevrolet responded

Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and Vicki and Ray will be ecstatic to hear you left our store satisfied. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Camille Parr cparr@timlally.com

October 19, 2015

service Service crew was quick & helpful. I didn't have time to get comfy before the crew had serviced the car. The coffee was fresh. I wanted to walk the l More

by stretch
Recommend Dealer
Yes
Employees Worked With
Ididntcatch, hername
Oct 22, 2015 -

Tim Lally Chevrolet responded

Thanks for the outstanding review! We are very happy that we completed your service quickly. We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Kind regards, Camille Parr cparr@timlally.com

October 12, 2015

Professional and Efficent Very professional service department. They stand behind their work and I am confident any issues or concerns are 100% corrected when I leave. Mr Wag More

by Zgodzinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Wagner
Oct 15, 2015 -

Tim Lally Chevrolet responded

We would like to thank you for taking the time to write about your experience at our dealership. Mr. Wagner and Jane are valued member of the Tim Lally Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best regards, Camille Parr cparr@timlally.com