Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Tim Lally Chevrolet - Service Center
Warrensville Hts, OH
433 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
433 Reviews of Tim Lally Chevrolet - Service Center
Sort by
May 03, 2019
Quality Customer Service I went to this dealership for service my extended warranty was not honored I asked to speak with the service manager which I was told he was running l I went to this dealership for service my extended warranty was not honored I asked to speak with the service manager which I was told he was running late Then the service person Joe handed me my keys back and told me I could call when the service manager comes in Well this situation caused me to be late for work Also I did take Joe instructions to call back but still no acknowledgement from this service manager Eventually from my constant calling I was able to speak with Alex Reed who was very much concerned about my problem even though he's not a service manager I truly appreciate his professionalism Tim Lally should be elated to have someone like him Thanks again Mr. Alex Reed More
by Green
Employees Worked With
December 29, 2018
Very good. Suburban Joe z. Really did me a good job. This is the second vehicle I have bought from him. I get all my service done with Tim lally also. Joe has always g Joe z. Really did me a good job. This is the second vehicle I have bought from him. I get all my service done with Tim lally also. Joe has always gone out of his way to welcome me. Even when I was just there for a service. More
by Davidone123
September 20, 2018
Excellent Team From purchasing my vehicle to having it serviced, the team at Tim Lally Chevrolet is top notch! They also have a car service that will take me to and From purchasing my vehicle to having it serviced, the team at Tim Lally Chevrolet is top notch! They also have a car service that will take me to and from work so that I can leave my vehicle and not have to wait! More
by Valpal
Employees Worked With
Joe Vitale in Service and Bud The Driver!, Chris Brickel
May 31, 2018
Service Department is Awful! I dropped off my car for a minor service and was told it would be ready at end of the day. After three days and no word from Service Department I was I dropped off my car for a minor service and was told it would be ready at end of the day. After three days and no word from Service Department I was told that it had not even been worked on yet. I tried each day to call and each time was either placed on hold or transferred to generic voicemail. It is impossible to even get in touch with a service representative to see what is going on. This is the worst service experience I have ever had at any dealership. More
by CavsFan2018
Employees Worked With
courtney
May 09, 2018
Great service and sales group! Brenda Milliner Brenda is the best! She worked a great leasing deal for us, and subsequent service has also been exceptional. She will work with you while making the Brenda is the best! She worked a great leasing deal for us, and subsequent service has also been exceptional. She will work with you while making the deal and be there after if you need anything. More
by Kimlaw662
April 27, 2018
Great quality when I go to Tim Lally the greeting is friendly and I feel welcomed. The workers and service is spot on. I recommend Tim Lally when I go to Tim Lally the greeting is friendly and I feel welcomed. The workers and service is spot on. I recommend Tim Lally More
by Micj21
April 26, 2018
Tire pressure to purchase Great service along with a friendly and personable attitude. A good sales person. I came to check tire pressure and quite willingly purchased a car. Great service along with a friendly and personable attitude. A good sales person. I came to check tire pressure and quite willingly purchased a car. What a day. More
by Allenina
April 21, 2018
A+ service Went in for an oil change and came away purchasing my previously leased car. Thanks to Brenda and Kam for making the switch so pain-free. Go see Brend Went in for an oil change and came away purchasing my previously leased car. Thanks to Brenda and Kam for making the switch so pain-free. Go see Brenda if you're in the market for a vehicle at Tim Lally! More
by smessam
Employees Worked With
Brenda Milliner, Kam Wong
January 12, 2018
Help when needed most In a blinding ice storm I got a flat tire stranded I googled tire repairs Tim lallys name came up I slowly hobbled in to the service area After In a blinding ice storm I got a flat tire stranded I googled tire repairs Tim lallys name came up I slowly hobbled in to the service area After driveing a cpl miles on a flat I was greeted with respect from the porter to the service writer Great experience all around & back on the road for a rough weather ride home More
by Happy gmc owner
Employees Worked With
Sheldon gelman/darren klimek
December 02, 2017
I like taking my GM cars to Tim Lally. I've taken multiple GM cars to Tim Lally over my lifetime. I recently bought a Buick LaCrosse hybrid. The waiting area has GREAT wifi and coffee. At L I've taken multiple GM cars to Tim Lally over my lifetime. I recently bought a Buick LaCrosse hybrid. The waiting area has GREAT wifi and coffee. At Lally they are good with high millage older cars. More
by JPB7819
Employees Worked With
