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Tim Lally Chevrolet - Service Center
Warrensville Hts, OH
430 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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430 Reviews of Tim Lally Chevrolet - Service Center
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May 31, 2018
Service Department is Awful! I dropped off my car for a minor service and was told it would be ready at end of the day. After three days and no word from Service Department I was I dropped off my car for a minor service and was told it would be ready at end of the day. After three days and no word from Service Department I was told that it had not even been worked on yet. I tried each day to call and each time was either placed on hold or transferred to generic voicemail. It is impossible to even get in touch with a service representative to see what is going on. This is the worst service experience I have ever had at any dealership. More
by CavsFan2018
Employees Worked With
courtney
May 09, 2018
Great service and sales group! Brenda Milliner Brenda is the best! She worked a great leasing deal for us, and subsequent service has also been exceptional. She will work with you while making the Brenda is the best! She worked a great leasing deal for us, and subsequent service has also been exceptional. She will work with you while making the deal and be there after if you need anything. More
by Kimlaw662
April 27, 2018
Great quality when I go to Tim Lally the greeting is friendly and I feel welcomed. The workers and service is spot on. I recommend Tim Lally when I go to Tim Lally the greeting is friendly and I feel welcomed. The workers and service is spot on. I recommend Tim Lally More
by Micj21
April 26, 2018
Tire pressure to purchase Great service along with a friendly and personable attitude. A good sales person. I came to check tire pressure and quite willingly purchased a car. Great service along with a friendly and personable attitude. A good sales person. I came to check tire pressure and quite willingly purchased a car. What a day. More
by Allenina
April 21, 2018
A+ service Went in for an oil change and came away purchasing my previously leased car. Thanks to Brenda and Kam for making the switch so pain-free. Go see Brend Went in for an oil change and came away purchasing my previously leased car. Thanks to Brenda and Kam for making the switch so pain-free. Go see Brenda if you're in the market for a vehicle at Tim Lally! More
by smessam
Employees Worked With
Brenda Milliner, Kam Wong
January 12, 2018
Help when needed most In a blinding ice storm I got a flat tire stranded I googled tire repairs Tim lallys name came up I slowly hobbled in to the service area After In a blinding ice storm I got a flat tire stranded I googled tire repairs Tim lallys name came up I slowly hobbled in to the service area After driveing a cpl miles on a flat I was greeted with respect from the porter to the service writer Great experience all around & back on the road for a rough weather ride home More
by Happy gmc owner
Employees Worked With
Sheldon gelman/darren klimek
December 02, 2017
I like taking my GM cars to Tim Lally. I've taken multiple GM cars to Tim Lally over my lifetime. I recently bought a Buick LaCrosse hybrid. The waiting area has GREAT wifi and coffee. At L I've taken multiple GM cars to Tim Lally over my lifetime. I recently bought a Buick LaCrosse hybrid. The waiting area has GREAT wifi and coffee. At Lally they are good with high millage older cars. More
by JPB7819
Employees Worked With
November 17, 2017
A Bit Surprise Came in for an oil change and was informed by Steven Liska I needed a complete brake job. A little bit surprise, I requested to see what needed to Came in for an oil change and was informed by Steven Liska I needed a complete brake job. A little bit surprise, I requested to see what needed to be done. Steven was very nice and took me back to see Jeff Kapel the technician who explain and showed me why I needed new brakes. Thank you for your service. More
by malibu, marti05
Employees Worked With
Steven Liska, Jeff Kapel
November 01, 2017
Vehicle cleaning Thanks goes to my service advisor Stephanie Malfara with great assistance and very pleasant attitude every time I grace her presence - You are a treas Thanks goes to my service advisor Stephanie Malfara with great assistance and very pleasant attitude every time I grace her presence - You are a treasure...She assist me in getting my vehicle's transmission drained and refilled.. Thank you again... More
by Rachel Colbert
Employees Worked With
Stephanie Malfara
October 10, 2017
Recall Staff was very nice and polite everybody did a wonderful job had a nice selection of things to occupy your time while waiting which wasn't very long Staff was very nice and polite everybody did a wonderful job had a nice selection of things to occupy your time while waiting which wasn't very long More
by Aggie Milliman
Employees Worked With
Stephanie Malfara
