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Tim's Truck Capital & Auto Sales, Inc. - Service Center

Epsom, NH

4.2
124 Reviews
Call Service Center (877) 741-8041

124 Reviews of Tim's Truck Capital & Auto Sales, Inc. - Service Center

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March 18, 2023

Bought vehicles there and had servicing done at Tim's. Never had any issues. Great people and kind to talk to. Always do my business their. More

by egleye22361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc..

Helpful
March 18, 2023

Came in with a transmission failure under warranty. Had it back inside a week all fixed with a new warranty of its own. Saved over $5000. Nice work. Easy friendly customer service. More

by zax_papa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
March 16, 2023

Not very pleased with the service. Brought my 2014 Ford F150 in for a growling noise in the front end and it's still there and only had the truck for 27 days. And I think you probably More

by b.emmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Helpful
March 12, 2023

So when i first came to Tim’s truck capital they seemed like nice people but i pointed few very little things to be fixed and they gave me a tough way about getting them fixed my vehicle so therefore this More

by Could be anyone
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Murray-Hager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Mar 18, 2023 -

Could be anyone responded

Yes i told the manager of the dealership and if we get these fixed atfer the first of the year and he said “of course”. Every time I mentioned i wanted very little body work to do this said individual would tell me, well “that does not require for it to be inspected” i said to em “if it can be done for my own well known being that would be great”. Such a hard way to go about it and this dealer just seems about the money and run. They do not care about you or your car would not recommend the place at all.

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