Timmons Subaru

Jimmy and Mario made my second subaru purchase a pleasure🩶. The dealership is well organized and these wonderful people made sure that we were overjoyed throughout the process of purchasing our new pleasure🩶. The dealership is well organized and these wonderful people made sure that we were overjoyed throughout the process of purchasing our new vehicle. Much love to Timmons Subaru and its wonderful staff. More

I leased a Subaru Ascent and the service department was very helpful and went the extra mile, every time I went in. very helpful and went the extra mile, every time I went in. More

This goes under the title 'No Good Deeds Go Unpunished". I actually had a good experience buying the car. The problem is - I cant drive it, register it or get insurance for it because they made Unpunished". I actually had a good experience buying the car. The problem is - I cant drive it, register it or get insurance for it because they made some clerical errors rhat they refuse to fix. Somehow they issued the wrong vin number . Until they send me a live signature on the corrected paperwork with the corrected vin I cant use the car. It has been 15 days and 8 phone callls later- and crickets. I am a great customer- I ordered the car I wanted, it came early ( yeah ) I was so happy- came the next day, paid cash for the car and a warrenty , loved the sales and finance staff but upper management doesnt seem to care that I cant actually drive the car until they send me the corrected paperwork. Keep in mind- I live in Arizona and they told me I had to trailer the car from California to Arizona- so I did. They phone bombed me 12 times when I was on the 40 freeway in the middle of the Mohave deseert in 60 mph wind gusts to get me to sign paperwork to correct their mistake. I accomodated them and 16 days later I still cant drive the car. I think they need to come to Arizona and take the car back since it is of no use to me. Wouldnt you think it would have been easier to send me one document with a live signature as required by Arizona DOT? As a side note, the last call I got asked me why I couldnt get the Arizona DOT to change their rules regarding signatures. Well- I guess I will call the Govenor and let them know Timmons wants the DOT requirments changed because they dont feel like walking to the mail box. Again, the folks that do the work are fabulous. My last comment is- upper management seems to think they can blame the workers for their mistakes. That really annoys me- as a small business owner I would never let one of my staff take the blame - its just wrong. I know when lower level staff is directed. So- please come and get your car and take respinsibilty, Man or Woman up! More

I am a returning costumer and I had always received an excellent service. They are honest and very professional. excellent service. They are honest and very professional. More

We had a great experience being that Dylan explained all about the Subaru to us and then when we were hesitating about certain features of the car, he suggested that we order a car with features to our liki about the Subaru to us and then when we were hesitating about certain features of the car, he suggested that we order a car with features to our liking. Great job, Dylan! We love our red Subaru Crosstrek! More

Excellent service, they show me all the available cars, and when the one trim that I wanted was not available, they show me when it will be. Also I could have ordered the exact trim with all the accessori and when the one trim that I wanted was not available, they show me when it will be. Also I could have ordered the exact trim with all the accessories that I wanted. No market adjustment. Overall great experience. More

Salesperson was knowledgeable and very helpful. One of the best experiences I've had buying a car. Follow up with dealership has been great. I definitely recommend. One of the best experiences I've had buying a car. Follow up with dealership has been great. I definitely recommend. More

Super friendly and very helpful. Everyone is willing to go the extra mile and make sure the customer is taken care of. Everyone is willing to go the extra mile and make sure the customer is taken care of. More

It was one of the best experience of having a car serviced. Thank you team Timmons. serviced. Thank you team Timmons. More

Extremely pleasurable experience. The sales staff was courteous all the way up to the sales manager. Would definitely recommend Timmons Subaru. The sales staff was courteous all the way up to the sales manager. Would definitely recommend Timmons Subaru. More