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Tindol Ford ROUSH

Gastonia, NC

4.7
792 Reviews

1901 East Franklin Boulevard

Gastonia, NC

28054

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792 Reviews of Tindol Ford ROUSH

May 21, 2017

This Service Advisor is an asset Lisa Fischer, Service Advisor, has such a warm personality and positive attitude, that you just want to smile when she talks to you. Her smile is con More

by Graywolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Fischer
May 30, 2017 -

Tindol Ford ROUSH responded

TRUST! What a big word! And we work hard to earn it every day, so thank you so much for letting us know that Lisa has earned your trust and your business. Customers like you make smiling easy !! Thank you!!! Natalie Tindol

March 06, 2017

Excellent , friendly and professional I found the exact F 150 I was looking for online. I contacted Paul Poston at Tindol Ford we worked the deal out before the wife and I stepped on the l More

by Puggin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Poston
Mar 13, 2017 -

Tindol Ford ROUSH responded

Those three words make us very happy....excellent, friendly and professional. THANK YOU! Paul is a wonderful asset to our team and he truly cares. So excited you had a great experience all the way around. We appreciate your business and we are thankful for your trust. You'll LOVE your F150! Happy Driving! Natalie Tindol

February 27, 2017

Great Experience I wouldnt buy a car from anyone else! These did everything they could to get me the deal I wanted! I would recommend this dealer to anyone who is More

by ryan bodamer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Poston, Mike Corbett
Feb 28, 2017 -

Tindol Ford ROUSH responded

Thank you Ryan! So glad to know we made you happy! You make us happy by trusting us with your business and we really appreciate your shout out to Mike and Paul! Thanks so much and happy driving! Natalie Tindol

February 27, 2017

Best truck buying experience I love this dealership I would recommend any one to come here. I called mo Adams and told him my credit score and what I was looking for he told to co More

by Haven08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Adams
Feb 28, 2017 -

Tindol Ford ROUSH responded

WOW! We love it when you love us!! Thank you so much for your raving review. We will all give Mo a big giant high five for taking such good care of you! Thank you for trusting us with your business and we'll be right here for you for oil changes and any questions you may have. We are excited for you and we appreciate you! Natalie Tindol

February 25, 2017

Ask for Mike Brown! This is a letter that I wrote to the owner of Tindol Ford. If your looking for a great guy to talk to about a new or used car, I highly recommend Mik More

by jerryshurt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Pittman, Mike Brown, Anthony Metzelaars
Feb 26, 2017 -

Tindol Ford ROUSH responded

Mr. Hurt! What an amazing letter! Thank you so very much for taking time to share this story with us and online with a 5 star review! We do feel very blessed to have Mike Brown on our team. The beautiful thing is he is sincere and he is consistently that way. Earning your trust is the biggest compliment you could give both of us, as we strive daily to exceed expectations and break the stereotype most folks have of car dealers. And it is so our pleasure to honor you and other first responders, as well as our veterans, with our Hometown Heroes wall. We owe our freedom and our safety to you all and it's the least we can do to show our respect. I truly appreciate your kind note and your heartfelt thanks. We sincerely thank you for your business as well. We look forward to a wonderful relationship together! Thanks again! Natalie Tindol

February 23, 2017

New car for Mom It was time for my mom to get a new vehicle so I took her around to various lots to see what she was interested in and she decided to go with an Explo More

by bpearson73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurtis Vause
Feb 23, 2017 -

Tindol Ford ROUSH responded

You have made my day with your awesome post! I love taking care of my mom too, so this really hits home with me. Thank you so much for trusting us to take care of you and your mom. So happy she loves her Explorer and that you guys had a wonderful experience with Kurtis. We've been here 43 years and we love giving friendly service in a low-pressure atmosphere. Glad you enjoyed the experience and we'll look forward to finding you your perfect vehicle sometime in the future! Thanks again for sharing your story! Natalie Tindol

February 20, 2017

easyest tranaction Paul Poston and I talked for about two weeks on the phone, with everything we have discussed in those two weeks he delivered. my wife and I drive 5 More

by sbbm47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Poston, Mike Corbett
Feb 21, 2017 -

Tindol Ford ROUSH responded

How wonderful! Excited that everything went according to your expectations. That's exactly what we like to do and I'll make sure Paul gets a big hug for taking good care of you guys and getting you back on the road quickly! Thank you for trusting us and thank you for driving all that way to see us. We appreciate you and we thank you for your review! Happy Driving! Natalie Tindol

February 13, 2017

Awesome car buying experience! Had the awesome pleasure of dealing with Mike Brown as we began looking for a car for our teenage daughter. We had looked at and test driven several More

by stacey featherston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Fowler, Natalie Tindol, Mike Brown, Chris Tolbert, Anthony Metzelaars
Feb 13, 2017 -

Tindol Ford ROUSH responded

Stacey! We are so excited for your daughter! And we are grateful for the opportunity to help find her the perfect first car! Thank you a million times for your gracious review and feedback. I'll make sure Mike, Anthony and Dwight all get a giant hug! We are so appreciative of your business and your support and your recommendations....we want to keep WOWing you so you'll brag on us to more of your friends! Seriously, thank you very much for your vote of confidence and your 5 stars. We take relationships to heart and we are thrilled to be a part of this milestone in your daughter's life. Thanks again and we'll see you soon. It's almost baseball season! Natalie Tindol

January 27, 2017

GREATLY exceeded my expectations. I rarely take the time to do a review but this place was so awesome I am compelled to let others know. First let me say, I am a customer service e More

by REALLY TRULY VERY VERY HAPPY!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lewis Palmer, Anthony Metzelaars
Feb 01, 2017 -

Tindol Ford ROUSH responded

Oh my goodness, I don't even know where to start! How can I thank you enough for sharing your story about Lewis, Anthony, the whole Tindol gang and our body shop team?? I was almost in tears of happiness as I was reading your review because I'm so thankful for my team and I'm so grateful that they truly do care and that you felt that during your experience with us. We are so proud to be "downhome" and "low pressure", but sometimes the stereotype of our industry overshadows our genuine love of taking care of the folks that trust us with their business. We've been here 43 years and I want to continue to take care of people just exactly like you experienced. We won't always be perfect, but we will always try our best, do what we say, and make things right. I sincerely appreciate the time you took to write your review and give your heartfelt story. I can't wait to share this with the team and give them all great big hugs! Thank you thank you for your business and thank you thank you for your 5 stars. We will keep on earning them! Natalie Tindol

January 13, 2017

Very impressed with Tindol Ford If you are thinking about buying a car here, do it!! My family and I had a wonderful experience. We went in to buy a pre-owned, entry level car on the More

by Alyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Pittman, Doren Moore, Susan Howell
Feb 01, 2017 -

Tindol Ford ROUSH responded

Alyssa!!!! What an amazing review! I am so thrilled that you had such a great experience, didn't feel pressured, and felt the friendliness and the professionalism that we work so hard to express every day. We will not let you down in the future and you can count on us to continue to take good care of you and your family. Thank you for taking time to share your feelings about our team and thank you so much for trusting us with your business. We appreciate you! Natalie Tindol

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