Tindol Ford ROUSH

I had a 9am appointment, Bruce met me at the door. This was my first time at Tindol and I was very pleased to see that they match the service I received at Folder. Happy Customer! This was my first time at Tindol and I was very pleased to see that they match the service I received at Folder. Happy Customer! More

Excellent My car was done in a timely manner. The lady I worked with in the service dept was very nice and helpful. I will come back again. My car was done in a timely manner. The lady I worked with in the service dept was very nice and helpful. I will come back again. More

Professional Excellent customer service. Everyone is professional and friendly. They are eager to make sure you are being taken care of. They always go the extr Excellent customer service. Everyone is professional and friendly. They are eager to make sure you are being taken care of. They always go the extra mile. More

outstanding service Great group of service personal to work with ....Chris Tolbert has a highly professional crew....that's why I buy from Tindol Ford love the place Great group of service personal to work with ....Chris Tolbert has a highly professional crew....that's why I buy from Tindol Ford love the place More

Software Upgrade, recall They are pleasant, quick and efficient. My only concern is the software upgrade I received. I am not 100% sure that it has fixed the transmission issu They are pleasant, quick and efficient. My only concern is the software upgrade I received. I am not 100% sure that it has fixed the transmission issue. Can is still 'bouncing' upon take off. More

Service dept if a rip off! will never go back to this service dept ever again. I was flat out lied to! And he has no answer for why he lied to me. Who calles their customer and will never go back to this service dept ever again. I was flat out lied to! And he has no answer for why he lied to me. Who calles their customer and just lies! They will say anything for your money! More

Focus ST Purchase Thanks for the great car! Came to Tindol to buy from Lyle Sturgis. He helped make this a great car buying experience. im glad I chose Tindol for my pu Thanks for the great car! Came to Tindol to buy from Lyle Sturgis. He helped make this a great car buying experience. im glad I chose Tindol for my purchase. More

No one does it better then Tidol Ford! The only similar experience I've ever had was at the "Happiest Place on earth" Disneyland. Okay so your reading this and saying "at a car dealership?! The only similar experience I've ever had was at the "Happiest Place on earth" Disneyland. Okay so your reading this and saying "at a car dealership?!" YES! Tindol Ford is class act! Professinal! Clean! No salty salesman! The inside is fun! Great kids play room! That was actually clean! Refreshments! Food! Big screen LED TVs! Everyone treated you with the upmost respect, and you weren't greeted with a salty salesman pitch. All seriousness, from the staff too the cleanliness and the education of the vehicles the staff had, it most reminded me of a experience you would have at Disneyland, your happy the whole time your there! From beginning to end! Mike Brown in sales is the man! He treats you like family, going in there with two kids normally is tough, but with a fun entertaining environment kept the kids happy. Mike is stand down the best salesman and I feel like I don't even want to call him a salesman because he doesn't match the typical "salesman" he is more like a good family friend helping you through the buying process. Julie Petree and Mike Brown worked together as a awesome team! They pulled a true miracle! From getting me out of a upside down loan with my truck and getting me in a Brand New Ford Edge! Julie had been putting numbers together and getting things all ready for me all morning before I got there at noon, they had everything ready to start making things official! I appreciate the miracle that Mike, Julie and the Tindol Ford team did for my family and I! We're very excited about our new 2015 Ford Edge! Thanks for bringing us aboard the Ford Family! This isn't just your normal Car Dealership, this is Tindol Ford. More

too much mess This dealership is very complex in handling of any issue. Finding the right person at this place is the beginning and end of your experience. Finding This dealership is very complex in handling of any issue. Finding the right person at this place is the beginning and end of your experience. Finding the wrong person is the end of your experience. More

Not a way to conduct business. I had contacted the dealership about a truck I was interested in. Julie Petree responded and we scheduled a time and date to test drive the truck alo I had contacted the dealership about a truck I was interested in. Julie Petree responded and we scheduled a time and date to test drive the truck along with having my existing truck evaluated for a trade. I drove 45 minutes from Concord NC only to find out the truck had been sold. No call or contact as a simple courtesy. I am disappointed that I did not get to look at the vehicle but more upset that a simple courtesy call was not made. Definitely not a way to conduct business. More