Tindol Ford ROUSH

Great Dealership! Great experience! I purchased a used 2014 Ford Fusion. The car was in excellent condition. The salesman was very knowledgeable and did not pressure me Great experience! I purchased a used 2014 Ford Fusion. The car was in excellent condition. The salesman was very knowledgeable and did not pressure me. I considered the price to be fair and would definitely recommend Earl Tindol Ford. More

They made it easy to get a quality car! The search was finally over when we found our certified pre-owned Ford Explorer online at Tindol Ford. We live out of town and the dealership generous The search was finally over when we found our certified pre-owned Ford Explorer online at Tindol Ford. We live out of town and the dealership generously offered to deliver it to our doorstep the next day if it was the car we wanted. I was honestly so hesitant to buy a car we had only seen pictures of! But I trusted the salesman, Patrick, and sure enough, the car exceeded my expectations! I feel so safe knowing we have a reliable vehicle for our family. Tindol Ford's competitive pricing allowed us to get extra car features and warranties that were not included in comparable cars at other dealerships. The salesman continued to communicate with me throughout the entire process. This experience relieved all pressure expected when car buying and we are so grateful! More

Bait and switch Was given an excellent price for a 2015 Ford F150. We drove from S.C. Left really early in the morning. We spoke with staff twice , as we needed Was given an excellent price for a 2015 Ford F150. We drove from S.C. Left really early in the morning. We spoke with staff twice , as we needed directions. Not once did they tell us the car has been sold the day before. This we learned upon arrival. The car we looked at looked like the one we asked for. F150...4X4 XLT. Susan Howard sent us pictures. and price. The price difference was $5,000.00 more than what was quoted. We loss time and gas We could have stayed in Greenville S. C. Don't go there unless U live near and have time to waste. More

Perfect car at a fair price, antiquated paper shuffle! With all the available consumer tools buying the right car at a fair price has never been easier. We were looking for a used RAV4 in the latest model With all the available consumer tools buying the right car at a fair price has never been easier. We were looking for a used RAV4 in the latest model redesign and found one at Tindol's. The price was fair, the car was in excellent condition and most importantly it was within the budget we had to spend on a cash purchase. Due to some competing demands at Tindol's we worked with two salesman Patrick and Anthony. They helped us answering all our questions and even with some hand offs never missed a beat. I would highly recommend both of them if you are in the market for a car. After seeing the car and taking a few days to decide on the purchase we moved forward. Because of the distance to travel to Gastonia from south Charlotte we worked with Patrick remotely to negotiate the purchase price including a trade in and scheduled delivery on the weekend. The advance terms of the deal were honored without any surprises. The only disappointment was the amount of time it took to process the paper work. We got hung up in a backlog of sorts and with only one person processing paper work the final paperwork took well over 3+ hours. In this day and age of internet transactions, legally binding electronic signatures, it's unfortunate this paper shuffle wasn't done in advance. An area for improvement for sure! Nonetheless I would still highly recommend the dealership and especially working with Patrick and Anthony. More

Used Car Purchase Overall my experience with Tindol was fair. Haggling over the purchase price is never fun. I was first asked to pay the full purchase price and then Overall my experience with Tindol was fair. Haggling over the purchase price is never fun. I was first asked to pay the full purchase price and then it was maybe we can take $200 off...really?? I also think the $599 admin fee is outrageous. I could do the title work, etc. far cheaper myself. Next, when I got the car home I found an oily substance all over the engine parts and underside of the hood which I had to wipe off. It's not necessary to do that. Next, I found the oil to be way over filled. I had to crawl under the car and let oil out of the drain plug 5 or 6 times until it came down to the full mark on the dipstick. Lastly, the pink coolant in the bottle is below the low line and now I have to spend $26 on a gallon of the stuff just to bring the level up to normal. Oh and my wife was told the seats would be steam cleaned and they weren't. Thanks. More

One of the smoothest car purchases I have ever made Salesman - Anthony Powell was very professional and polite to address any questions or concerns that I had. Sales Manager - Mucenfuss was very willin Salesman - Anthony Powell was very professional and polite to address any questions or concerns that I had. Sales Manager - Mucenfuss was very willing to meet my needs of repairs on the used vehicle I was looking at and was please with the body shops repair results. Finance Manager - Don very smooth and quick transaction and knowledgeable of what he was doing. More

Amazing Experience!!!! We came Tidol Ford with an idea of what we wanted in regards to an SUV (Ford Explorer). We also had a budget that we wanted to stick with for our mont We came Tidol Ford with an idea of what we wanted in regards to an SUV (Ford Explorer). We also had a budget that we wanted to stick with for our monthly payment. Lets just say, we left the dealership with an experience that exceeded our expectations. We worked with Mike Brown. This man is just amazing, friendly, knowledgable and overall a genuine person. He is not your typical salesman who forces you into something. He was more of a friend that tags along with you to make sure you are getting the best deal possible. He made the entire process seamless and went above and beyond to take care of us. We will definitely be recommending him to friends and family. Tidol Ford, you definitely have a keeper. Take care of him!!!! Kavita and Dominic Bass More

Best service Ever This has to be the best dealership service ever,they greet you as soon as you step foot in the service lane, and the service advisers are quick and ar This has to be the best dealership service ever,they greet you as soon as you step foot in the service lane, and the service advisers are quick and are ready to deal with whatever problem you have,and i love the fact that they have a service shuttle its so convenient thank yall for my wondeful vistit More

just plain unprofessional/julie petree I saw a vehicle of theirs on autotrader.com where they have it listed. the Asking price on the vehicle was $9294. Right under that price on the webs I saw a vehicle of theirs on autotrader.com where they have it listed. the Asking price on the vehicle was $9294. Right under that price on the website it clearly states '$500 above book" I called to buy the vehicle and have it off their property by tomorrow afternoon. After being stalled repeatedly via text message and me having to wait 20 minutes for a reply from Julie she tells me on the phone later that ''i had real customers here in the store in front of me and i got to you when i could in between" She didnt think there was anything wrong with that but to me it was tacky,classless and unprofessional. She then tried to tell me that kbb and autotrader.com information is pretty much worthless that they ignore it. She was willing however to replace 1 missing and 1 cracked hubcap after taking approx 2 hrs of my time. She also hysterically told me 'there were things more important that my car purchase etc etc before i hung up on her. She then called me back again and acted like she couldnt understand why i was so mad and that she is so much the not rude person she was with me and so on. This was a disgraceful way of doing business in my viewpoint. More

Great Service Usually when purchasing a used car it can easily go in a negative direction. I recently was in the market but didn't want to buy a new car, I found a Usually when purchasing a used car it can easily go in a negative direction. I recently was in the market but didn't want to buy a new car, I found a vehicle they had via cars.com to express interest. Of all of the dealers I contacted they were the first to contact me back. I went for a test drive but had expressed to the representative what I was looking for and the budget. Upon arrival she had already researched the inventory and found a few others I might be more interested in. I ended up purchasing one of the others. They did.a great job not trying upsell me to another car, they were patient with me as I took a few days to decide and research. Every interaction was very friendly. Great experience, very transparent and did not avoid questions or dance around vehicle issues. I look forward to doing business with them again. More