Titus-Will Ford

Excellent Quick Lane Service, impressive! My Escape was serviced quickly, as scheduled, received "the works" package, washed and vacuumed. The advisor was very helpful, reminding me of my Ser My Escape was serviced quickly, as scheduled, received "the works" package, washed and vacuumed. The advisor was very helpful, reminding me of my Service Program benefits, and indicated the rear window wiper blade and the total package expense would come to "zero". Excellent ! Thank you! Jeff B. More

Great First Car Buying Experience ! Cameron and the rest of the Titus Will staff were ultra helpful and super pleasent to work with and helped me find the exact car i was looking for ! Cameron and the rest of the Titus Will staff were ultra helpful and super pleasent to work with and helped me find the exact car i was looking for ! More

2015 Ford Escape Very helpful any questions or concerns I had they had an answer. I am a first time buyer and the knew exactly what to ask for concerning a budget and Very helpful any questions or concerns I had they had an answer. I am a first time buyer and the knew exactly what to ask for concerning a budget and what I was willing to spend. More

Our new 2018 Ford F-150 PU What a great buying experience!!! My wife and I highly recommend Cameron (saleman), he was very professional, was not pushy, answered all our question What a great buying experience!!! My wife and I highly recommend Cameron (saleman), he was very professional, was not pushy, answered all our questions and made our buying experience very enjoyable. We highly recommend not only Cameron, but also Titus-Will Ford in Tacoma. More

TIM will give you the TIMe of day I had checked the trade in and cash value on my 2008 Ford Fusion on KBB. I gave the website my phone number and quickly received a text message from T I had checked the trade in and cash value on my 2008 Ford Fusion on KBB. I gave the website my phone number and quickly received a text message from Tim. He began with a normal first message, but as I explained preparing for a move and just browsing for a vehicle that would be more reliable for the weather in my future home, he adjusted his angle. As a manager in retail I am very familiar with customer service techniques, I recognized when he was using some but he was subtle. Pushy salesmen, while I understand why there is motivation to make a sale, tend to drive me away. Tim was excellent in his customer service and did not drive me away from considering Titus-Will in the future. Not only did he lay off when I told him I wasn’t sure, but he kept the conversation going a bit longer, learned more about the situation, and made plans to revisit. While I may not be in the position to purchase a vehicle right now, I will keep Titus-Will in the back of my mind when that time comes. And honestly, it’s just because of Tim and his great customer service. He did everything I would want one of my team members to do. More

One of the most streamline auto purchases. After experiencing a sudden need for a new car, being that my previous vehicle went to the wayside, Dylan Feik was able to help me out of a bind. His After experiencing a sudden need for a new car, being that my previous vehicle went to the wayside, Dylan Feik was able to help me out of a bind. His extreme professionalism and his ability to make me absolutely confident in my purchase is what made this the best, and most streamline and stress-less auto purchase. I was at the dealership for a total of 2 hours, and that has to be some sort of record. Not only was Mr.Feik part of my pleasant experience, but the whole staff was very accommodating. 10/10 More

Great Customer service was great. They really took care of me and my family to make sure we were comfortable. Also worked hard and with us to get our paymen Customer service was great. They really took care of me and my family to make sure we were comfortable. Also worked hard and with us to get our payments down to where we wanted! More

Fantastic Team to Work With! My first buying experience with Titus-Will was without a doubt the best experience I have ever had. The team here provided exceptional customer servi My first buying experience with Titus-Will was without a doubt the best experience I have ever had. The team here provided exceptional customer service from the Sales Rep to the Finance Manager. I never felt pushed to spend more than I wanted. I will be recommending everyone I know to visit Titus-Will for their next vehicle purchase. More

Best Customer Experience Ever We have been shopping for a truck over three months. We met Tim Thorene at Titus will and he has helped us continually over that period. He never pre We have been shopping for a truck over three months. We met Tim Thorene at Titus will and he has helped us continually over that period. He never pressured us, has a great sense of humor, and is so patient. He was very upfront about the pros and cons of each of the vehicles we considered. It was more like visiting with one of my car buddies than working with a salesman. Shelley, the F & I lady was very helpful filling out all of the documentation once we made our purchase. This is the second vehicle we have purchased from Titus will and will continue to shop there in the future. If you go in, ask for Tim. You will not be disappointed More

Titus Will Ford Does It Again This is our second purchase through Titus Will Ford and as with the first transaction it was just as pleasant. I went in, test drove a few vehicles, p This is our second purchase through Titus Will Ford and as with the first transaction it was just as pleasant. I went in, test drove a few vehicles, picked the one I liked and a couple hours later was driving off the lot in my new car. Karl Swanson is one of the best sales reps we’ve ever worked with and will continue to work with as long as we are in need of a vehicle. More